Aquability Avis 338

Very impressed by the service and workmanship of the staff. From the first visit to the installation the Company have been very attentive, efficient and caring. The fitter did a great job, left everything very clean and tidy and all the rubbish was collected as stated. My parents are extremely pleased with their new bath which will hopefully enable them to stay safe in their own home.

From the first enquiry to the shower being fitted was a very good experience
They were polite and very professional.
Telephone enquiries were dealt with quickly
The shower was delivered on time. The fitter was excellent and the waste removed promptly.
Truly delighted and highly recommend thi company

excellent service and an excellent product, really enjoying my walk in bath. 5 stars all round.

I have just had a shower fitted, lovely job, exactly what I asked for, fitted by Stacey who was excellent. Thanks Aquability.

We would highly recommend Aquability . All persons involved from the survey to the fitting of the shower and electrical work were very professional and very helpful and friendly.
The shower unit was of exceptional quality and well worth the investment.

The whole experience was seamless and catered to our needs.
Delivery and installation was completed on the same day at our request.
Excellent service delivered, highly recommended
Thank you so very much

Our experience was great from start to finish. We are extremely pleased with our new bath. It was expertly installed by Simon who was very hard working and did a splendid job. I would certainly recommend Aquability.

The shower is perfect, just what we wanted. Our fitter, George, did an excellent job with minimum disruption and was very professional. Communication/information from Aquability was also very good.

Excellent service arrived early.instalation very professional and hardworking.would recommend

Installer arrived early and worked diligently and professionally. He kept us informed and work was completed within timeline. Looks great and brother christened next day. Very impressed, looks great. A smooth and seamless process from consultation to installation

Installer arrived on time and worked very cleanly and efficiently and the whole job was completed in one day with no mess

We are very pleased with our new shower unit, which is exactly what we needed as my partner is disabled. We have a carer who showers him each morning,and because of the half doors, he is able to do a much better job without splashing water all over the floor.
We were also pleased with the workmanship of the fitter Simon, who did a wonderful job.

I have never used aquability so this is a completely unfair score. But I’m looking for a walk in shower for my mum and as they don’t give any prices online the next port of call is always the review websites. However the reason for me saying anything is that nearly all of the reviewers have only ever done 1 review. Is that not odd? You either review regularly or you don’t. And, surely your first typical review wouldn’t be a shower unit.

From the initial planning through to the installation, the process was very professional and to the timescale agreed. The end result is a well fitted good looking shower.

Throughout the whole experience, we were very impressed by the friendliness and efficiency. Everything happened as planned and we are very happy with our new walk-in shower.

Shockingly BAD COMPANY!!!!
Do not touch with a barge pole !!!!!
They use sub contractors who don’t care & mislead you, payment is taken in 3 stages,
WITHHOLD the last payment on the
Day of installation if they advise that you need any electrical upgrades
Until all the work is completed!!!
Office Staff are useless & not interested, Office Manager & Directors totally ignore you &
If you are lucky, you will receive a
Corporate written rubbish response, a badly Family run Company who do not care except when they take your hard earned money !! BEWARE !!!!!!!!!!!!!!!!!!!!!!

I thought the price was exceptionally high, but i signed the contract.

The surveyor came within a couple of days. He was polite and efficient. There was no pressure whatever.he warned me that as it was before Christmas there would be a delay until New Year.

Just before Christmas I receimved a phone call to discuss an instalment date.

The shower was delivered on the day we had decided. The installer arrived on the agreed date and set to work immediately. The installation took a full 2 days, and the installer worked constantly ( I could hear the hammering and drilling). He left absolutely no mess.

The old bath and rubbish was collected next day.

The installation was exactly as the surveyor had promised. I am very satisfied.

We had the bath replaced with a walk in bath and shower.
It was expertly fitted in half a day, it is a good quality product that works well. The only minor niggle is that I cut my finger on the metal plate on the bath door.

Not even had the shower unit fitted yet and totally unimpressed with this company. My 91 year old mum paid a 50% deposit last year. We received a call in early December to say the unit was ready and would be fitted in January.
5 calls to customer service over a 2 week period to try and arrange a date for the fitting , 5 promised call backs and nothing. To say I am totally unimpressed by lack of both their customer service and decency towards customers is total understatement. I even asked for the situation to be escalated to a manager and still nothing. If this is the way they treat their customers pre installation I would dread to think how awful it would be to try and get them to fix something if it went wrong post installation. Would I recommend absolutely not!!!

A nice firm to deal with. But when their courteous representative attended and quoted a figure of £8,000 for installing a shower unit I thought this was much too much and so I declined. I am quite prepared to believe that if I had gone ahead the work would have been well done.