I purchased an Aquatica Monolith Hydrorelax Pro tub for a high-end residential installation and it has been a complete failure. This is not a matter of preference — the product does not work. Th... Voir plus
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We placed a significant order yesterday for a tub, 2 vessel sinks and related products. Without the assistance of Goran over the last 3 months we would have chosen an alternative to your products. He... Voir plus
I ordered a rather unusual bath tub from Aquatica last December. Ordering from North Carolina, I found myself working with sales reps in Poland, Washington State and who knows where. Ultimately I r... Voir plus
Dear Trustpilot community, I'm happy to share my experience with Aquatica's technician, Jared, He really went above and beyond to solve our issue with our spa in timely manner. I can tell he is f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines. Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards. Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.
Coordonnées de contact
655 Peachtree Industrial Blvd, BLDG 200, STE 210, 30518, Sugar Hill, Etats-Unis
- +1 866 606-2782
- info@aquaticaplumbing.com
- aquaticausa.com
3,0
Moyen
131 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Sales Support and Fast Shipping
Goran from the Sales Department provided excellent service. Shipping was promptly and professionally arranged.
1 août 2020
Avis spontané
The ordering and shipment was efficient…
The ordering and shipment was efficient and swift. Excellent service.
24 juillet 2020
Avis spontané
Excellent service and the equipment is…
Excellent service and the equipment is first class.
This was our first home improvement project and it came out awesome.
17 juillet 2020
Avis spontané
GREAT PRODUCT, EXCEPTIONAL SERVICE
Although I don’t often write reviews, l was compelled to write this review about Aquatica, their product and customer service. My new Sensuality bathtub has exceeded all of my expectations for its beauty and elegance, and is now the focal point of my newly remodeled bathroom. My sales representative Goran Stankovic was extremely helpful and knowledgeable in answering any and all of my questions. Goran went above and beyond in providing exceptional customer service. I would highly recommend Aquatica products and service to anyone.
15 juin 2019
Avis spontané
Love our Aquatica bathtub
Love our Aquatica bathtub! It is well made and a joy to use. It arrived on time and we received excellent service throughout the order process. Highly recommend!
10 avril 2019
Avis spontané
Beautiful tub
Beautiful tub. Very happy with it. Have received many complements.
3 octobre 2018
Avis spontané
High quality product with great…
High quality product with great customer service. I have purchased two bathtubs online from Aquatica and would highly recommend this company.
3 octobre 2018
Avis spontané
Beautiful tub and excellent customer…
Beautiful tub and excellent customer service.
2 octobre 2018
Avis spontané
Outstanding customer service!
Outstanding customer service! I felt appreciated from beginning to end and am so satisfied with our Purescape freestanding tub. It’s beautiful, comfortable and retain heat for hours. What a wonderful centerpiece to our new bath.
2 octobre 2018
Avis spontané
What a beautiful tub
What a beautiful tub! I love it!
It is the statement piece in my 40 sq. ft
bathroom. I soak and it feels as if I am in a hot tub.....I have been known to soak for a full hour which is bliss!
I am 5’7” and can sit and extend my legs fully in the 55” tub. We probably should have raised the shower head a few inches higher than it was in my last tub/shower combo.
2 octobre 2018
Avis spontané
Excellent customer service and fabulous…
Excellent customer service and fabulous products!!!
2 octobre 2018
Avis spontané
Fabulous product!
2 octobre 2018
Avis spontané
Highly recommend!
The team was wonderful to deal with throughout the entire process. One contact in the sales department helped me with order, answered all questions even as they came up along the way with the remodel. Resulted in smooth sailing with the install. Always prompt in returning calls and email. Only caution is the lead time for the order was a lot longer than expected but it wasn’t an issue as my project was slowed down at one point. Also my tub was a brand new model and first to me made so that impacted the time too. Highly recommend. Customer service (Jarek) was fantastic! Tub is awesome and the website was very helpful with all the specs for a DIYer. I now have my dream bathroom!
2 octobre 2018
Avis spontané
Bath tub adventure
I ordered a rather unusual bath tub from Aquatica last December. Ordering from North Carolina, I found myself working with sales reps in Poland, Washington State and who knows where.
Ultimately I received the tub about 6 weeks after the original date advised.
Product was intact, delivery smooth. Very expensive, probably 200% of true value. Due to the unusual triangular shape of the tub that worked in my bath space, I ate the cost and moved on.
29 septembre 2017
Avis spontané
Beautiful tub!
First of all, my tub is absolutely beautiful!!!
All the way through the process Aquatica USA was thorough, kind and, consistent. I was contacted by Aquatica, the day of delivery, to let me know my tub was on its way, gave me the approximate time it would arrive. It did so, literally, within 30 minutes of their estimated "time of delivery". ...not the "between 10 and 4" time frame. It was packed remarkably well.
I am very pleased with Aquatica USA and, I will order from them again.
16 septembre 2017
Avis spontané
Excellent product and service
Excellent product and service. I would definitely go through them again!
14 septembre 2017
Avis spontané
Highly Recommend
From my first chat to the delivery of my purchase Aquatica was incredibly helpful. I would highly recommend this company both for its outstanding service and its product.
13 septembre 2017
Avis spontané
I had a great experience with the website & their chat services
I had a great experience with the company. The website was easy to navigate and when I couldn't find a part I was looking for, the person I interacted with on Chat was very knowledgeable. I purchased a freestanding bathtub, installation kit and headrest.
11 septembre 2017
Avis spontané
Great company, Great tub
Our purchase of our tub was awesome! Handled extremely well from the point of purchase to delivery.
11 septembre 2017
Avis spontané
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