Arbor Garden Solutions Avis 1 924

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great quality product and went together perfectly. Could do with a better video showing instructions or a paper copy (I’m old fashioned). All in all thoroughly recommended.

Noté 3 sur 5 étoiles

This was just okay. Had to write separately to the company regarding late delivery and the attitude of the driver. Clearly limited quality control as all but one of the rafters had to be recut to fit.... Voir plus

Noté 5 sur 5 étoiles

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... Voir plus

Noté 5 sur 5 étoiles

Can’t fault my experience, had a small issues with handles but was dealt with efficiently with great communication. Can’t fault the product I ordered either, everything just fit together. Will definit... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. Fabricant de meubles
  3. Magasin de meubles
  4. Fabricant
  5. Magasin d'ameublement d'extérieur
  6. Boutique de mobilier en pin

Écrit par l'entreprise

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Écrit par l'entreprise

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

The quality is great

The quality is great, solid build and looks the part too.
I will spend many hours in my new potting shed with this perfect work bench. Well done Arbor Garden Solutions.

17 mars 2026
Noté 1 sur 5 étoiles

Late delivery (two weeks)

Late delivery (two weeks)
The decking frame supplied was not new, it had screw holes from its previous useage, plus screws in the some of the holes.

3 mars 2026
Noté 3 sur 5 étoiles

The instructions were useless, but you can store a human!

The instructions were useless.
I would say I’m rather adapt at following an instruction, I would even rate myself as master IKEA builder, semi-professional LEGO builder & government jargon understandarer. But these were not even helpful as toilet paper.
The item is lovely enough, just a shame it doesn’t come pre treated / painted as an option. It does however do as it says on the tin - which is - store bins.
I can also say you can store one tiny human of the adult variety…. Alive of course! Excellent spot for hide & seek or Halloween frights.
To achieve an extra star from me…. The instructions would have had to have been useful. In order to get the final star, you would have to have supplied them pre printed.

11 mars 2026
Noté 5 sur 5 étoiles

Excellent Company to deal with

From start to finish I rate this Company 5 star
Excellent communication, I purchased the Verdibin wheelie bin storage it is excellent quality and was delivered ahead of schedule, I used the assembly service which was well worth the money very professionally put together.
Lots of nice comments on it.
Highly recommend

4 mars 2026
Noté 1 sur 5 étoiles

This has to be the worst customer…

This has to be the worst customer service I have experienced in a long time. No one answers a phone, emails take a long time to come back with incomplete information. And the delivery service, despite me paying for premium delivery with assembly, is not possible to choose a date for a furniture delivery. I have been trying to purchase a table for the best part of 2 weeks now and am almost giving up. The lack of delivery flexibility may be the last straw!

19 mars 2026
Avis spontané
Logo de Arbor Garden Solutions

Réponse de Arbor Garden Solutions

Thank you for your feedback. We’re sorry to hear that you feel frustrated, however we do need to clarify a few important points.

At no stage do we offer or advertise a “premium delivery” service. Our delivery terms are clearly outlined as a standard one-man ground floor delivery, with assembly offered separately as an additional service. This was communicated in writing throughout the process.

The assembly service you requested relates specifically to on-site installation, not to a dedicated delivery slot or flexible scheduling. As with many bespoke furniture companies, delivery and installation are coordinated based on logistics, routes, and team availability — which means specific date selection is not always possible.

We would also highlight that your order is a bespoke, made-to-order piece, not a standard item. This requires additional coordination, manufacturing time, and scheduling, which differs significantly from typical retail purchases.

Throughout your enquiry, our team responded, provided detailed information, and progressed your order to confirmation and scheduled delivery. The reference to “premium delivery” appears to be a misunderstanding, as this is not a service we provide.

We appreciate that bespoke purchases can sometimes feel less flexible, but this is a direct result of the care, craftsmanship, and logistics involved — not a lack of service.

If you would like to discuss this further, we remain available to assist.

Noté 5 sur 5 étoiles

So impressed

So impressed. Not easy to put together but worth every penny. Definitely would buy again if I needed another work bench.

8 mars 2026
Noté 5 sur 5 étoiles

Great strongly built Bin Store

Great strongly built Bin Store.
We looked at lots of these storage bins and settled on these ones. Really strong, treated wood and after a little fiddle all 3 bin bays secured together. Lids are heavy duty so no chance of blowing off.
Delivered really promptly too with no dilly over packing.

4 mars 2026
Noté 5 sur 5 étoiles

Great customer service, great product

Before purchase i queried the height of the beach and received a very quick response (great), with a message the height could be personalised for no extra charge (great). It arrived quickly and was easy to assemble. Great service, great product

3 mars 2026
Noté 4 sur 5 étoiles

Great work bench.

Work bench is great just what I needed,the instructions could do with been a bit clearer,
I had to resort to the picture of same work bench.
Delivered 3 days earlier than expected.
Overall great.👍

2 mars 2026
Noté 5 sur 5 étoiles

Good quality Log Store.

Ordered on line. Delivered when they advised they would on time, placed where I asked. I followed the instructions to assemble my log store didn't take long and looks really good. Not bad for a retired lady without any help.😀🪛

10 février 2026

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