Arbor Garden Solutions Avis 1 924

Re arraigned delivery to a more convenient day, good delivery and product as described - overall good experience

The Workbench with drawers is a very sturdy piece of furniture and perfect for my workshop, so I'm leaving a 5 star review. The delivery to London took the whole of the estimate period, it wasn't late but I had hoped it would arrive a bit sooner (I had to email them to chase, and then it was delivered the next day).

The instructions were terrible. I had the 5 foot bench, the instructions showed a larger model, which was mostly OK, except that on the picture they showed the middle panel with the drawer rails on the "inside" of the centre top support beam, in reality on my model this piece is affixed to the "outside" of that support. There was also nothing to indicate that this centre support wasn't actually in the centre- it was a couple of inches off, so there was a "right side" for the drawers and the other for the shelves. It took me ages to understand why nothing lined up- turns out I was building the drawers on the wrong side of that support beam. Once I figured that out, the assembly was quick and easy. I wasted nearly two hours for want of a simple sentence missing from the instructions "Please note, on the 5ft model the drawers are affixed on the side that is XXinches long, and to the outside of the middle beam, not like in the picture".

Other than that frustraton, I am happy with the end product. One of the handles cracked when attaching it, and they posted a new one out to me straight away- this was great customer service.

quick turn around, assembled in no time.
good value for money

Delighted with our new potting table. Easy to assemble with clear instructions. Really appreciated the pre-drilled holes. Highly recommend.

Wood stores came quickly and all parts were exactly as stated. Both went together very cleanly with good instructions.
Overall, nice, quick and simple build with great quality parts. Excellent.

From the moment I made the purchase there were email updates on my order. When I received the email on the delivery date which didn't have a specific time frame I gave Arbor a call and they were extremely helpful and stated they would get the delivery driver to call me 30mins from when they would be at my address. This was great as I needed to go out for a short period of time and could let my neighbour to keep an eye out and accept the delivery for me.

Great customer service!

One of the posts I received was warped. I emailed the company on a Saturday, not expecting a response until the the Monday following. I received a reply the same day and a replacement post in the exact timescale promised by the Company. I used the QR code supplied with the paperwork to download the assembly instructions. There appear to be two errors. There are words missing in Step 8, so it doesn't make any sense. Also, I think someone should check the maths in Step 2 in light of the change in the design. The amount to be cut off the length of the post if it has to be modified is 50mm longer than printed (I think !)

Delivered on time. Installation instructions are good. Good quality product. Thank you.

Great product, fast service second log store we have purchased .

Good product, prompt delivery

We've used these guys on serval occasions for workbenches and shelving units. Really well made products, they always exceed expectation. Prices are good for the quality.

Bought for a sewing/cutting work table. Storage underneath solved a lot of space problems for me. Castors were a bit stiff to release.
Perfect height made to my request at no extra charge.

Good quality product
Good communication and installation

Very happy with the log shed really easy to assemble really happy with the shed really happy with the price would recommend to anyone

The bin sheds are quite sturdy, I paid to gave them built as I bought three — but they need to sit on a completely flat surface. That isn’t mentioned anywhere, and without a level base the larger bin becomes very difficult to pull out. The wheels have to pass over the front lip, and they tend to get caught, especially when you’re trying to pull the bin out by its lid.

It’s even harder in winter when the wood swells slightly and the fit becomes tighter. The smaller bin isn’t an issue, but the main bin is very snug, so manoeuvring it can be awkward. The design also feels back‑to‑front: it would be far easier to pull the bin out using its handles rather than lifting from the bin lid side. The lid would make much more sense if it opened the opposite way.

Overall, it’s a decent little shed, but the practicality of design could definitely be improved.

I have already order on 2 different occasions and each time it was a very good experience. I'm very happy with the quality and functionality of the ordered products. Good company

arrived promptly I received a call from the
driver telling me he was 30 mins. away , the driver was very helpful in unloading.
I found it very simple to assemble and once
assembled the bench was substantial and
well designed all in all a great bench.

Very well built, easy to put together and a reasonable price, delivered before estimated delivery

The log shed arrived within the timescale allocated. The driver was very polite even though his English was not very good. He assembled the shed quickly and asked me to check I was happy. All in all a pleasant experience and would thoroughly recommend the company