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Lisez les avis des autres

Noté 4 sur 5 étoiles

If I love arcade online you'll love it too it's awesome easy to operate good games they got on there are so cool and their actual arcade machine affordable and pricey coins. Okay yourself you only go... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I once saw a YouTube video of someone playing Monster Drop on Arcade Online, and that really made me happy. So, I joined in and made an account, and started playing it. I later then got bored out of i... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Arcades are one of my favourite places and Arcade Online does a great job of replicating that. They frequently add new games which keeps it interesting. Their customers service is fantastic. If the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Been playing for a few months I think now and I really enjoy the old school arcade vibes. They have an amazing selection of prizes and pretty fun games. A few glitches every once in a while but the su... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Salle de jeux video
  2. Fournisseur de service de jeux

Écrit par l'entreprise

Arcade Online is the world's leading online arcade! Our mission is to make arcade entertainment accessible to everyone, no matter where you are. Play live arcade games and win tickets that can be used to redeem real prizes! Claw machines, coin pushers, and so much more, with real prizes like Pokémon booster boxes, consoles and console games, and gift cards to top brands. We're open 24/7, with a dedicated support team that can help if you run into any issues. Come join the fun at Arcade Online!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Love the game....


Love the game....

27 février 2026
Avis spontané
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Réponse de Arcade Online

Short and sweet, thanks for the kind words! Glad to hear you're loving Arcade Online!

Noté 5 sur 5 étoiles

By far the best online arcade app I've…

By far the best online arcade app I've ever experienced!

27 février 2026
Avis spontané
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Réponse de Arcade Online

Wow, thank you so much! We're incredibly honored to be your top pick. Knowing you've had the best experience here means the world to our team. Thanks for playing and being part of the Arcade Online community!

Noté 4 sur 5 étoiles

arcade online!

I've been here since the beginning. Love playing arcade games at home. When there's a problem, the staff answers back quick and is helpful. Would love if the prices of tokens went back down a little bit..

27 février 2026
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Réponse de Arcade Online

We truly appreciate your loyalty and kind words about our support team—they work hard to make sure players are taken care of.

We also hear your feedback on token pricing and genuinely appreciate you sharing that. We're always looking for ways to provide the best value, including regular promos, discounts, and free daily rewards to help stretch your play. Hope you continue to enjoy the games, and make sure to keep an eye out for bonus bundles in our shop!

Noté 4 sur 5 étoiles

It's fun and easy for you to play

It's fun and easy for you to play. Love that you can participate in events and win free game credits.

27 février 2026
Avis spontané
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Réponse de Arcade Online

So glad you're having fun! We love that you're enjoying the events and free credits—We're always looking for ways of keeping the arcade experience exciting and rewarding. Thanks for playing!

Noté 4 sur 5 étoiles

The real deal

Love the huge prize selection! Super fun to play, with many different styles of arcade games to choose from. Sometimes the video feed when going to make a play will cut out or lag but with their great and fast customer service everything gets taken care of.

27 février 2026
Avis spontané
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Réponse de Arcade Online

Thank you so much! We're thrilled you're loving the prize selection and variety of games.

We really appreciate your patience when technical hiccups happen—glad to hear our support team has been able to get things sorted quickly for you. We're always working to improve the experience, and players like you make it all worthwhile. Thanks for being part of the Arcade Online community!

Noté 4 sur 5 étoiles

Love the old school arcade ticket game…

Love the old school arcade ticket game experience made for online access.

27 février 2026
Avis spontané
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Réponse de Arcade Online

So glad you're enjoying it! Bringing that classic arcade ticket winning experience online is exactly what we set out to do. Thanks for playing!

Noté 4 sur 5 étoiles

Been playing for a few months I think… definitely worth playing

Been playing for a few months I think now and I really enjoy the old school arcade vibes. They have an amazing selection of prizes and pretty fun games. A few glitches every once in a while but the support team is great and always sets everything back straight. Overall it's definitely worth playing if you like arcade games or winning prizes... Like an online version of Chuckie cheese or dave and busters!!!

27 février 2026
Avis spontané
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Réponse de Arcade Online

Thanks so much for the awesome review! We're thrilled you're enjoying the old school arcade vibes and the prize selection.

You're right—occasional glitches happen (just like at a physical arcade!), but we're so glad our support team has been able to get things sorted quickly for you. Hearing that we're giving off Chuck E. Cheese and Dave & Buster's energy is a huge compliment!

Appreciate you being part of the community. Keep playing and winning!

Noté 4 sur 5 étoiles

Great site

Great site - fair play - awesome support - nice prizes - daily rewards much appreciated - learn the games and have fun !!!!!!!!!!!!!!!!!

27 février 2026
Avis spontané
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Réponse de Arcade Online

Thank you so much! We love your energy—and you nailed exactly what we're all about: fair play, awesome support, and daily fun. Learning the games and having fun is the name of the game. Thanks for being part of the Arcade Online community!

Noté 5 sur 5 étoiles

I really love your guys website arcade…

I really love your guys website arcade online where you play games to be honest I never really payed I just got th free tokens so it would be a lot better to get a like 100 token starter pack but it’s really great and I watch all arcade matt videos

23 février 2026
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Réponse de Arcade Online

Thanks for showing your support by leaving a review! Glad to hear you're loving it, and the Arcade Matt videos! Keep your eyes out for freebies in the shop from time to time!

Noté 2 sur 5 étoiles

shipping cost more than the prize

shipping cost more than the prize

i enjoyed playing until i found out a 5000 ticket prize cost 150000 tickets to ship why cant i just pay cash to ship i am not playing anymore until this changes

23 décembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for your feedback and for being a player. We're genuinely sorry to hear about your frustration, and we want to clarify a few things.

First, we believe there may be a misunderstanding—the standard shipping fee for prizes is 15,000 tickets, not 150,000. That said, we completely understand your frustration, and we appreciate you sharing that with us.

Based on feedback from players like you, we are actively investigating different shipping options to make the redemption experience better. In the meantime, we want to make sure you're aware that free shipping is available—you can qualify by redeeming multiple prizes at once. Your progress toward free shipping is shown in your prize store and when you add prizes to your cart.

We hope you'll give us another chance. If you have any questions or. need help, our support team is always available through the website or via email at support@arcade.online.

Noté 5 sur 5 étoiles

Unique fun way to arcade up some…

Unique fun way to arcade up some nostalgia!

13 février 2026
Avis spontané
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Réponse de Arcade Online

Thank you for taking the time to share your thoughts! We're so glad you're enjoying the experience. Hope you continue to have fun and win big!

Noté 5 sur 5 étoiles

A great get away from reality

A great get away from reality. Awesome site, great offers, quick friendly communication. Nicely priced with some freebies.

11 février 2026
Avis spontané
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Réponse de Arcade Online

Thank you so much for your kind words, and taking time to leave us a review! We're thrilled to be your go-to escape from reality! 😊

Noté 1 sur 5 étoiles

Definitely not worth it anymore like…

Definitely not worth it anymore like all things they started good years ago but know it’s a joke!!! The prices have gone up the cost of the prizes gift cards have gone up it’s actually cheaper and more fun to go to a real arcade now. The customer support just don’t care and won’t refund tokens on errors. I have had an account for 4 plus years but won’t spend money on this site again !

6 février 2026
Avis spontané
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Réponse de Arcade Online

Thank you for taking the time to share your experience, and for your loyalty over the past four years. We sincerely appreciate your honest feedback, and we're sorry to hear your recent experiences haven't lived up to your expectations of Arcade Online.

We take all player concerns seriously and continuously review our pricing and support processes to ensure we're delivering fair value and reliable service. We'd welcome the opportunity to look into any specific errors you mentioned regarding token refunds. Not every support issue is straightforward, and sometimes we miss the mark. We rely on our players to tell us when we've misunderstood an issue so we can make it right. The best way to do this is to respond directly to the support ticket and give our team more details.

We value all our players, and we're constantly committed to improving. We hope to have the chance to restore your faith in Arcade Online.

Noté 5 sur 5 étoiles

I Love Love Love playing Arcade.Online games!!!

I honestly love playing Arcade.Online games
The have so many deals on the token packages almost all the time, daily task weekly task that you can complete from playing their arcade games and earn pretty awesome rewards, also you actually earn tickets pretty quickly maybe even more then you would in an arcade in person and I love Dave & busters though I’ve only been one or two times I have to admit Arcade.Online is a great Online Arcade much more affordable than arcades that aren’t online, you want tickets much more faster and I promise this is a real arcade experience with real people who fix any issues that may happen time to time, they are very quick to respond to any support tickets you make for any type of problems errors issues you encounter they are very fast to help you with anything at all the fix any of there games that have problems quicker then you can imagine and the games are very fun addicting honestly at least to me, but if you love arcade games and don’t know which ones to trust especially online give Arcade.Online a try and you’ll understand what I’m talking about it’s just very fun and I honestly don’t go a day without playing their games for at least an hour sometimes even 3-4 hours like I said I’m addicted to it and the people who run these games and Arcade.Online in general are very amazing people and very helpful in all ways this is the best and only arcade site online that I’ve ever played, trusted, redeemed prizes from, got support and help from the arcade team any time I’ve reached out, I have no doubt that you will not be disappointed if you decide to give Arcade.Online games a try!

1 novembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for this incredible and passionate review! We are absolutely thrilled to be your trusted online arcade and a part of your daily fun. It means the world to us that you’ve highlighted the value, the quick support, and the genuine love for the games. Thanks for being such an awesome member of our community—keep on winning!

Noté 5 sur 5 étoiles

A fun addition to my daily mobile game loop.

This has been a great addition to my daily mobile game lineup. A quick check in to collect some daily rewards, and equally enjoyable to have some big gaming sessions on. The Discord community is fun and really active. It's definitely worth spending a little money to get a head start and then there are tons of ways to keep earning free rewards while you play games. The games themselves are awesome and there is something for everyone. The games can have glitches from time to time (just like at an in-person arcade) but you can just lodge a support ticket and their team refunds any tokens that are needed. I've redeemed a bunch of gift cards and physical prizes without any issues. Tons of fun.

7 janvier 2025
Avis spontané
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Réponse de Arcade Online

Thank you for this wonderfully detailed review! We're delighted that Arcade Online has become a fun part of your daily routine and that you're enjoying the community, games, and rewards. Knowing that our support system works well for you is especially great to hear. Thanks for being part of our player community!

Noté 4 sur 5 étoiles

Arcade Online is Fantastic

Arcades are one of my favourite places and Arcade Online does a great job of replicating that.
They frequently add new games which keeps it interesting. Their customers service is fantastic. If their is a glitch, a simple report will typically get you a refund. There are also lots of little "side quests" to earn XP and credit.
The only negative is the credits can be expensive and there isn't away to earn them for free (like tapjoy).
Other than that I highly recommend checking it out

6 janvier 2026
Avis spontané
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Réponse de Arcade Online

Thank you for this thoughtful and balanced review! Make sure you're subscribed to our newsletter to get access to exclusive discount codes, and follow us on social media for more ways to get discounts and free items when we do giveaways! Thanks for being part of our community!

Noté 4 sur 5 étoiles

If I love arcade online you'll love it…

If I love arcade online you'll love it too it's awesome easy to operate good games they got on there are so cool and their actual arcade machine affordable and pricey coins. Okay yourself you only go on there and play 10-15 minutes maybe 30 and find yourself out there all day. Support Always Responds Quickly To Any problems That occurs. long thank you arcade online love you

6 septembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you so much for this enthusiastic and kind review! We're thrilled you're having so much fun and that our support team has been there for you.

Noté 5 sur 5 étoiles

Great games and customer service

At first I absolutely loved Arcade online but it has caused nothing but headaches as of lately. I have tried several times to redeem my tickets for prizes my son has picked and everytime there is an issue and they cancel my order. I was told the items were not in stock so he picked different items and it was still canceled. After he was disappointed more times than I can count I reached out and was told they were out of stock on those items too, but the shop was updated so it should work. Well I put another order through got the confirmation email and woke up to my most recent order being canceled. I'm not sure if it's an issue with the vendor or if they just put certain prizes up to have people spend more only to be stuck ordering things they don't want because nothing else will go through. UPDATE : the vendor issue is what caused the cancelations of prizes, but arcade online went above and beyond to help me get the prizes my son wanted to order. It took a little time to get it figured out but my order has shipped and my son is very thankful and excited for them. Thank you again to the arcade online team for all of your help.

3 janvier 2026
Avis spontané
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Réponse de Arcade Online

Thank you for your patience and understanding while we worked through the prize fulfillment issues. We value every player in our community and work hard to provide the best experience possible. We're happy we could get your son the prizes he ordered! We truly appreciate you updating your review to reflect the final outcome so others know what to expect from us. All the best!

Noté 1 sur 5 étoiles

Scam 💯 won't be playing on here

Scam 💯 won't be playing on here

6 janvier 2026
Avis spontané
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Réponse de Arcade Online

We work hard to provide a good experience for players along with good entertainment value for money. We would love to understand why you feel this way, or what caused you to have a frustrating experience. This helps us work to create better experiences for all players and is also helpful for anyone reading your review to understand why you feel this way. Please feel free to add more information, or alternatively send an email to support@arcade.online so we can address any issues you've had.

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