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Lisez les avis des autres

Noté 4 sur 5 étoiles

If I love arcade online you'll love it too it's awesome easy to operate good games they got on there are so cool and their actual arcade machine affordable and pricey coins. Okay yourself you only go... Voir plus

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Noté 5 sur 5 étoiles

I once saw a YouTube video of someone playing Monster Drop on Arcade Online, and that really made me happy. So, I joined in and made an account, and started playing it. I later then got bored out of i... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Arcades are one of my favourite places and Arcade Online does a great job of replicating that. They frequently add new games which keeps it interesting. Their customers service is fantastic. If the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Been playing for a few months I think now and I really enjoy the old school arcade vibes. They have an amazing selection of prizes and pretty fun games. A few glitches every once in a while but the su... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Salle de jeux video
  2. Fournisseur de service de jeux

Écrit par l'entreprise

Arcade Online is the world's leading online arcade! Our mission is to make arcade entertainment accessible to everyone, no matter where you are. Play live arcade games and win tickets that can be used to redeem real prizes! Claw machines, coin pushers, and so much more, with real prizes like Pokémon booster boxes, consoles and console games, and gift cards to top brands. We're open 24/7, with a dedicated support team that can help if you run into any issues. Come join the fun at Arcade Online!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Love it!

So far I have found this app to be extremely entertaining. Prices arnt to bad especially if you comeback everyday to claim daily prizes and they have events to earn even more

2 janvier 2026
Avis spontané
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Réponse de Arcade Online

Thank you so much! We're thrilled you're enjoying the entertainment and finding value in the daily rewards and events. Thanks for playing – we're always looking for ways to add more entertainment value!

Noté 5 sur 5 étoiles

Amazing app for arcade lovers!!!!

I absolutely love this app and I'm amazed at how everything works. I love the ability to play my favorite arcade games at anytime of day. You get free digital items everyday, that you can save up, (free coins or XP) to play games, and win prizes. The price of the coin packs may scare off new people, but I promise if you love arcade games, it's worth it.
You don't have to pay extra for shipping, just save up tickets or cash out early and spend 15,000 tickets to get the prize shipped to you.
I've already cashed out and they are 100% legit. No issues and if a games messes up, they refund the tokens.
If you are looking to win prizes cheaper than just buying them, obviously that's not going to happen, but it's not about making a profit, it's about the love of arcade games and being able to play them from the comfort of your own home.
In conclusion and in my opinion this is an amazing concept. It's very easy to win a large amount of tickets if you know how to spot when a machine has the potential for a big payout. I joined to win Arcade Matt merch and was successful. The products are amazing, the vibe is amazing, and to me, way better than going to a big brand name arcade

20 décembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for this incredibly thoughtful and thorough review! We truly appreciate your time and feedback so people know what to expect from Arcade Online. Congratulations on your merch, and we hope you continue to enjoy playing!

Noté 5 sur 5 étoiles

A great website not a scam

24 décembre 2025
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Réponse de Arcade Online

Thank you for taking the time to leave your review and feedback so other people can have confidence in Arcade Online!

Noté 5 sur 5 étoiles

Wonderful arcade

This is great for anyone who doesn't have a local arcade near them! Even though the selection of games is limited, it's enough to keep you playing and entertained. I also love the fact that everything is well maintained and updated, so you keep going back to check for new games and prizes. Been a user for almost 3 years and I don't regret signing up at all!

21 décembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for being a loyal player for nearly three years! You've perfectly highlighted our core goal: making arcade entertainment accessible to everyone, no matter where they live. We're continuously working to expand our game selection, and we're thrilled to hear it keeps you coming back. Your support is what helps us continue to grow!

Noté 5 sur 5 étoiles

Great way to get your arcade fix from home or on-the-go

After having used AO for over a year now and regularly redeeming prizes with no issues, I can confidently say that they are running a legitimate service. Customer support is top tier and is always willing to help and make sure that you're taken care of.

17 décembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for your loyalty and for highlighting our customer support. We strive to be a reliable and rewarding destination for arcade fans, and feedback like yours makes it all worthwhile. We're glad to have you as part of our community!

Noté 5 sur 5 étoiles

BEST REDEMPTION ARCADE PLACE IN GENERAL

This is litteraly like D&B, but 100x better. There are plenty of games to choose inside AO, and they all are being maintained very well by the staff. Pricing of games is very reasonable, (around $0.50 per play) and the prizes you can choose in here is endless. Not only you can get physical prizes, but you can also get gift cards of your own choice, which AO owns around 200+ in the US. 100% would play AO again. Waiting for a discount voucher rn ;)

3 décembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for the fantastic comparison and the perfect summary of what we aim to offer—a premium, accessible, and well-maintained arcade experience right from home. We're thrilled you're enjoying the vast prize selection! Keep an eye on your account; you never know when a voucher might appear. 😉. Make sure you're signed up to the newsletter for a monthly discount as well!

Noté 5 sur 5 étoiles

The best online arcade!

I came across Arcade Online last year and as I don't live near an arcade I was so excited to give this a go. I was a little sceptical at first as I wasn't sure that I would receive my prize once I redeemed the tickets I won, but a minuet after redeeming my tickets, I got an email with my gift card. I've been playing ever since! It's true that it cost money to play here but I believe you are also paying for the entertainment you get by paying their games. They also have promotions and discounted tokens bundles so you don't always have to pay full price for tokens. My favourite event has to be the Advent Calendars, I got them last year and I'm getting them this year too, you get a lot for your money. I think I have only ever had a game malfunction on me a couple of times but I got my tokens refunded easily. :)

10 décembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for sharing your journey from skepticism to becoming a dedicated player! We're so glad we could earn your trust and that you're enjoying the entertainment value, promotions, and especially our Advent Calendar. Making arcades accessible to players everywhere is exactly why we built this, and we're thrilled to have you as part of our community!

Noté 1 sur 5 étoiles

Complete rip-off

The price of tokens is astronomical in relation to the amount of tickets required for even incredibly cheap prizes. For example: I got 30 tokens to start as a one-time welcome. 35 tokens is $8 for reference. With that 30 tokens I earned roughly 500 tickets. A $5 Amazon gift card is over 5,000 tickets. So at that rate you would have to spend $80 to afford a $5 gift certificate. The games also are all just "drop the ball" or "drop the claw" games so they arent necessarily even fun arcade games.

13 novembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you for your detailed review. We take all feedback seriously as it helps us understand our players' perspectives.

We're sorry your first experience didn't meet your expectations regarding value. Arcade Online features skill-based games, where tickets won grow with practice and mastery. We understand the initial session can be a learning period, and we see many players significantly increase their wins as they develop master of games.

To help you get started, we actually provide nearly double the tokens you received through daily login bonuses and tasks. We encourage you to claim these if you haven't already.

We are also continuously adding new games to add diversity to the platform. We hope you'll give it another try to see how your results improve.

Please reach out to our support team if you have any other questions.

Noté 2 sur 5 étoiles

May as well just go to an actual arcade

Whilst the games are fun and responsive the cost of the tokens is far too high to make me want to play.

It costs more than actually going to an arcade so it's basically pointless.

I get you have to make money but the machines rarely have anyone playing them so it's not just myself who feels this way.

If you reduced the cost of tokens and upped the redemption cost of the prizes you'd at least manage to build a community of players.

As it stands you're doomed to failure unless this changes.

1 octobre 2025
Avis spontané
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Réponse de Arcade Online

Thanks for taking the time to share your thoughts. We’re really glad you enjoyed the gameplay experience and appreciate your honest feedback and perspective on our pricing.

While our token bundles can look higher at first glance, the cost per play is actually designed to be much lower than what you’d find at most in-person arcades. We also price tokens this way so players who want to play longer or more competitively can get better overall value.

That said, your input is valuable — we’re always looking for ways to make the experience more accessible and rewarding. Thanks again for giving us a try and for sharing your perspective.

Noté 1 sur 5 étoiles

Difficult to delete account and poor support

I signed up on Arcade Online, but later decided I wanted to delete my account. Unfortunately, I couldn’t find any clear option in the profile settings to remove my account or personal data. The site doesn’t provide an easy way to manage your own information, and it’s frustrating.

I had to search for contact details and write an email request just to ask for my account to be deleted. A platform that respects its users should make this process transparent and straightforward, not hidden.

Overall, my experience was disappointing. If you value privacy and control over your data, I cannot recommend this site.

24 septembre 2025
Avis spontané
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Réponse de Arcade Online

We’re sorry to hear you had trouble accessing this feature. Players can request account deletion directly through the site at any time via the Support menu in the sidebar.

On mobile, you can access the sidebar by clicking the left-most item in the footer menu. On desktop, click the hamburger icon in the top left. We understand how this could feel unclear depending on your device.

We take privacy seriously and respect everyone’s control over their own data. Feedback like yours helps us improve how we communicate features and support our players.

We wish we'd had the opportunity to create a better experience for you on-platform instead of finding out after the fact through a negative review. We always aim to provide a positive experience, and if you change your mind, we would love another opportunity to create a winning experience for you.

Noté 1 sur 5 étoiles

SCAM WARNING ⚠️

SCAM WARNING ⚠️
If you win a large amount of ticket on a game they will say there is an error with a game and refuse to payout. Has happened more then once now

16 septembre 2025
Avis spontané
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Réponse de Arcade Online

We understand how frustrating it can be when a game doesn’t go as expected, and we’re sorry you had this experience. As we discussed over your support ticket, the game being played encountered a mechanical error that caused it to continuously award tickets even when nothing was being won. When the error was detected, our system voided the session and refunded the spent tokens.

We know this was a frustrating situation, but this protocol is set up to ensure the platform remains fair for all players.

We are sorry this left you feeling the need to write such a critical review after being a member off our platform for such a long time, but we do take all feedback seriously and hope our support team was able to make a positive impact with our final resolution.

Noté 5 sur 5 étoiles

It's fun but can cost too

To be truely honest I've been with Arcade Online for over a year now at first I didn't play much as I wasn't familiar with the concept of the games etc but I've been playing recently and I've been having a blast its fun but it's not easy to afford to play all the time

4 septembre 2025
Avis spontané
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Réponse de Arcade Online

Thank you so much for taking the time to leave us a review!

We’re really glad to hear you’ve been having a blast playing recently. You’re right—Arcade Online does cost money to play, but we do our best to balance great entertainment value with the costs of maintaining real arcade machines, keeping a prize inventory that’s worth playing for and offering top notch support for our players. Make sure to take advantage of the regular promotions and discounts we offer to help maximize value!

Thanks again for being part of our community!

Noté 5 sur 5 étoiles

Nice staff!

Nice staff!

They gave me extra tokens after they fixed the machine as an apology for the troubles.

13 août 2025
Avis spontané
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Réponse de Arcade Online

Thanks for the kind words! We’re glad our team could get you back to playing quickly after the machine error — and we hope the discount voucher to apologize for the errors helped you get some extra wins!

Noté 4 sur 5 étoiles

Really like the concept, but...

Really like the concept. Unfortunately lag/delays and glitches are an issue at times, with other times it working smoothly and being enjoyable. Other than that it is a bit expensive as other is have said with a token being valued at £0.15-20 roughly - I'd expect it to keep more towards £0.15 max at the lower ends and being cheaper with bundles... It would help machines stay more active and actually build a community through which would only benefit the company - I can see this has been thought about a bit with social and clipping aspect to the site. It has great potential - just maybe something should be implemented to pause your play while ping or packet loss is an issue so issues don't arise like not playing multiple drops on multiple clicks or freezing up, to which it then credits 15x from the taps on your screen from trying to get some answer to which nothing is happening.

If lowering cost affects the tickets value and margins on products in the shop, the ticket values can be adjusted.

I know it may be counter intuitive to not have smaller value items available for redemption as costs with shipping and stock can be complex but I wouldn't doubt amazon stock is already used or if not it should be to allow for a wider range of items to be redeemed for values. Amazon should have API which won't show out of stock items or could work with the on site store with surge pricing the tickets to cover an increase in cost on amazon.

Lots of potential but you're going to need to keep the machines busy to be able to continue growth... you've got the basics all down just some technicalities now and expanding on the market.

If you happen to want any more insight let me know ;)

6 août 2025
Avis spontané
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Réponse de Arcade Online

Thanks for taking the time to share such a detailed review! We really appreciate you pointing out what you enjoy as well as where you think we could improve. It’s great to hear you see the potential in Arcade Online, and feedback like yours helps us fine-tune both the technical side and the overall experience.

Our support team works hard to make sure players are compensated appropriately when there are technical or internet lag issues, so we always recommend reporting them in-game when they happen—this way, our team can look into it right away.

We’re always exploring ways to keep games running smoothly, offer great value, and expand our prize options. Your ideas are noted, and we’ll definitely keep them in mind as we grow!

Noté 5 sur 5 étoiles

Being that this is an online arcade

Being that this is an online arcade, there is going to be technical errors. I’ve experienced a few and contacted customer support a few different times. Every single time they have been very pleasant and taken care of the problem immediately. I would even go as far to say that they are generous in their resolutions. Absolutely unmatched customer service!

2 août 2025
Avis spontané
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Réponse de Arcade Online

Thank you for taking the time to share this! We’re really glad you’ve been enjoying Arcade Online. We appreciate the recognition that technical errors (unfortunately) do happen, but we're thrilled that our team has been able to take care of you when they have. We’ll keep working hard to make sure you have a great time every time you play!

Noté 5 sur 5 étoiles

So much fun

So much fun. So many fun games to pick from and takes no time to claim a prize and it's instant! And customer service is amazing, they respond fast.

31 juillet 2025
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Réponse de Arcade Online

We're thrilled our games and prize redemption are hitting the mark. We're always here to support our players! Thank you for taking the time to share your review, it's greatly appreciated!

Noté 5 sur 5 étoiles

Not having a modern arcade around me…

Not having a modern arcade around me totally sucks but Arcade Online fills the need to travel out of province, lol. Customer service is unreal. They are so fast to refund you if a game errors out and fast to reply to you if you have an issue and they always fix it on the first reply. I love it.

16 juin 2025
Avis spontané
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Réponse de Arcade Online

Thanks so much for the kind words! 🙌 Our goal continues to be making real arcade games accessible to everyone — no matter where you live — so it means a lot to hear we're filling that gap for you. We also love hearing that our support team is meeting expectations. We do our best to keep things smooth when issues pop up and ensure that our players have a rewarding experience. Appreciate you being part of the Arcade Online community!

Noté 3 sur 5 étoiles

I appreciated the prizes are legit i do…

I appreciated the prizes are legit i do recommend but games seems fun enjoying but i don't spend or buy anything anymore cause of the events since it makes it impossible to do since you get same people wins a lot more frequently plus its harder on leaderboards I wouldn't recommend playing on arcade.online at all that much since you can't get more coins even promo might help little but there's always disadvantage with certain leaderboards that make even sharing referrals may help to get extra coins but usually mostly likely your gonna least received below 500 tickets any type of game you play to get level but xp is just disgrace and leaderboards are also disgraced even the tasks are impossible to get done even the re-rolls do not help at all even trying to level up are impossible even purchasing tokens bundles aren't enough

13 juin 2025
Avis spontané
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Réponse de Arcade Online

Thanks for taking the time to leave your review — we’re glad you enjoy the games and trust the prizes, and understand your frustrations.

Events and leaderboards are meant to add excitement and extra rewards, but we know they can feel competitive, especially when the same top players are active. We’re always working on ways to better balance XP, tasks, and token value so everyone has a rewarding experience.

We appreciate you sharing your feedback, it helps us make the platform better for everyone.

Noté 5 sur 5 étoiles

I like arcade online!

I Have been playing Arcade Online for long and i LOVE IT. i got a amazon giftcard and it worked! it gives you daily tokens and it was so fun!
- Hunter C.

9 janvier 2025
Avis spontané
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Réponse de Arcade Online

Thank you so much for the awesome review! We're thrilled you're loving Arcade Online and scoring real rewards 🎉

Noté 5 sur 5 étoiles

Fun online arcade gaming

I'm used to in person arcades like Dave and Busters, so playing online to a slight adjustment. However, there's several games available here to play that i haven't played in real life, so that's exciting. Like any arcade, there's definitely a risk to reward ratio. It helps to practice at the games to learn the timing. But you can definitely win some big jackpots! I've been playing for a couple weeks and have already redeemed tickets for a Switch game and an air fryer. Very fun, and love the bundles that include daily tokens so when you need a break from work or whatever, you've got some tokens to use for a few plays.

18 mai 2025
Avis spontané
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Réponse de Arcade Online

Thanks so much for the thoughtful review! We're thrilled to hear you're enjoying the variety of games and already scoring some great prizes!

You're absolutely right about the risk/reward dynamic—it’s part of the fun, and practicing makes all the difference. We’re glad the daily token bundles are working well for those quick play breaks too.

Thanks again for being part of the Arcade Online community—we can’t wait to see what you win next!

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