If I love arcade online you'll love it too it's awesome easy to operate good games they got on there are so cool and their actual arcade machine affordable and pricey coins. Okay yourself you only go... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
If I love arcade online you'll love it too it's awesome easy to operate good games they got on there are so cool and their actual arcade machine affordable and pricey coins. Okay yourself you only go... Voir plus
L'entreprise a répondu
I once saw a YouTube video of someone playing Monster Drop on Arcade Online, and that really made me happy. So, I joined in and made an account, and started playing it. I later then got bored out of i... Voir plus
L'entreprise a répondu
Arcades are one of my favourite places and Arcade Online does a great job of replicating that. They frequently add new games which keeps it interesting. Their customers service is fantastic. If the... Voir plus
L'entreprise a répondu
Been playing for a few months I think now and I really enjoy the old school arcade vibes. They have an amazing selection of prizes and pretty fun games. A few glitches every once in a while but the su... Voir plus
L'entreprise a répondu
Arcade Online is the world's leading online arcade! Our mission is to make arcade entertainment accessible to everyone, no matter where you are. Play live arcade games and win tickets that can be used to redeem real prizes! Claw machines, coin pushers, and so much more, with real prizes like Pokémon booster boxes, consoles and console games, and gift cards to top brands. We're open 24/7, with a dedicated support team that can help if you run into any issues. Come join the fun at Arcade Online!
Unit 4 255 BEAUFORT ST, Perth WA, 6000, Australia, Australie
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So far I have found this app to be extremely entertaining. Prices arnt to bad especially if you comeback everyday to claim daily prizes and they have events to earn even more

Réponse de Arcade Online
I absolutely love this app and I'm amazed at how everything works. I love the ability to play my favorite arcade games at anytime of day. You get free digital items everyday, that you can save up, (free coins or XP) to play games, and win prizes. The price of the coin packs may scare off new people, but I promise if you love arcade games, it's worth it.
You don't have to pay extra for shipping, just save up tickets or cash out early and spend 15,000 tickets to get the prize shipped to you.
I've already cashed out and they are 100% legit. No issues and if a games messes up, they refund the tokens.
If you are looking to win prizes cheaper than just buying them, obviously that's not going to happen, but it's not about making a profit, it's about the love of arcade games and being able to play them from the comfort of your own home.
In conclusion and in my opinion this is an amazing concept. It's very easy to win a large amount of tickets if you know how to spot when a machine has the potential for a big payout. I joined to win Arcade Matt merch and was successful. The products are amazing, the vibe is amazing, and to me, way better than going to a big brand name arcade

Réponse de Arcade Online
This is great for anyone who doesn't have a local arcade near them! Even though the selection of games is limited, it's enough to keep you playing and entertained. I also love the fact that everything is well maintained and updated, so you keep going back to check for new games and prizes. Been a user for almost 3 years and I don't regret signing up at all!

Réponse de Arcade Online
After having used AO for over a year now and regularly redeeming prizes with no issues, I can confidently say that they are running a legitimate service. Customer support is top tier and is always willing to help and make sure that you're taken care of.

Réponse de Arcade Online
This is litteraly like D&B, but 100x better. There are plenty of games to choose inside AO, and they all are being maintained very well by the staff. Pricing of games is very reasonable, (around $0.50 per play) and the prizes you can choose in here is endless. Not only you can get physical prizes, but you can also get gift cards of your own choice, which AO owns around 200+ in the US. 100% would play AO again. Waiting for a discount voucher rn ;)

Réponse de Arcade Online
I came across Arcade Online last year and as I don't live near an arcade I was so excited to give this a go. I was a little sceptical at first as I wasn't sure that I would receive my prize once I redeemed the tickets I won, but a minuet after redeeming my tickets, I got an email with my gift card. I've been playing ever since! It's true that it cost money to play here but I believe you are also paying for the entertainment you get by paying their games. They also have promotions and discounted tokens bundles so you don't always have to pay full price for tokens. My favourite event has to be the Advent Calendars, I got them last year and I'm getting them this year too, you get a lot for your money. I think I have only ever had a game malfunction on me a couple of times but I got my tokens refunded easily. :)

Réponse de Arcade Online
The price of tokens is astronomical in relation to the amount of tickets required for even incredibly cheap prizes. For example: I got 30 tokens to start as a one-time welcome. 35 tokens is $8 for reference. With that 30 tokens I earned roughly 500 tickets. A $5 Amazon gift card is over 5,000 tickets. So at that rate you would have to spend $80 to afford a $5 gift certificate. The games also are all just "drop the ball" or "drop the claw" games so they arent necessarily even fun arcade games.

Réponse de Arcade Online
Whilst the games are fun and responsive the cost of the tokens is far too high to make me want to play.
It costs more than actually going to an arcade so it's basically pointless.
I get you have to make money but the machines rarely have anyone playing them so it's not just myself who feels this way.
If you reduced the cost of tokens and upped the redemption cost of the prizes you'd at least manage to build a community of players.
As it stands you're doomed to failure unless this changes.

Réponse de Arcade Online
I signed up on Arcade Online, but later decided I wanted to delete my account. Unfortunately, I couldn’t find any clear option in the profile settings to remove my account or personal data. The site doesn’t provide an easy way to manage your own information, and it’s frustrating.
I had to search for contact details and write an email request just to ask for my account to be deleted. A platform that respects its users should make this process transparent and straightforward, not hidden.
Overall, my experience was disappointing. If you value privacy and control over your data, I cannot recommend this site.

Réponse de Arcade Online
SCAM WARNING ⚠️
If you win a large amount of ticket on a game they will say there is an error with a game and refuse to payout. Has happened more then once now

Réponse de Arcade Online
To be truely honest I've been with Arcade Online for over a year now at first I didn't play much as I wasn't familiar with the concept of the games etc but I've been playing recently and I've been having a blast its fun but it's not easy to afford to play all the time

Réponse de Arcade Online
Nice staff!
They gave me extra tokens after they fixed the machine as an apology for the troubles.

Réponse de Arcade Online
Really like the concept. Unfortunately lag/delays and glitches are an issue at times, with other times it working smoothly and being enjoyable. Other than that it is a bit expensive as other is have said with a token being valued at £0.15-20 roughly - I'd expect it to keep more towards £0.15 max at the lower ends and being cheaper with bundles... It would help machines stay more active and actually build a community through which would only benefit the company - I can see this has been thought about a bit with social and clipping aspect to the site. It has great potential - just maybe something should be implemented to pause your play while ping or packet loss is an issue so issues don't arise like not playing multiple drops on multiple clicks or freezing up, to which it then credits 15x from the taps on your screen from trying to get some answer to which nothing is happening.
If lowering cost affects the tickets value and margins on products in the shop, the ticket values can be adjusted.
I know it may be counter intuitive to not have smaller value items available for redemption as costs with shipping and stock can be complex but I wouldn't doubt amazon stock is already used or if not it should be to allow for a wider range of items to be redeemed for values. Amazon should have API which won't show out of stock items or could work with the on site store with surge pricing the tickets to cover an increase in cost on amazon.
Lots of potential but you're going to need to keep the machines busy to be able to continue growth... you've got the basics all down just some technicalities now and expanding on the market.
If you happen to want any more insight let me know ;)

Réponse de Arcade Online
Being that this is an online arcade, there is going to be technical errors. I’ve experienced a few and contacted customer support a few different times. Every single time they have been very pleasant and taken care of the problem immediately. I would even go as far to say that they are generous in their resolutions. Absolutely unmatched customer service!

Réponse de Arcade Online
So much fun. So many fun games to pick from and takes no time to claim a prize and it's instant! And customer service is amazing, they respond fast.

Réponse de Arcade Online
Not having a modern arcade around me totally sucks but Arcade Online fills the need to travel out of province, lol. Customer service is unreal. They are so fast to refund you if a game errors out and fast to reply to you if you have an issue and they always fix it on the first reply. I love it.

Réponse de Arcade Online
I appreciated the prizes are legit i do recommend but games seems fun enjoying but i don't spend or buy anything anymore cause of the events since it makes it impossible to do since you get same people wins a lot more frequently plus its harder on leaderboards I wouldn't recommend playing on arcade.online at all that much since you can't get more coins even promo might help little but there's always disadvantage with certain leaderboards that make even sharing referrals may help to get extra coins but usually mostly likely your gonna least received below 500 tickets any type of game you play to get level but xp is just disgrace and leaderboards are also disgraced even the tasks are impossible to get done even the re-rolls do not help at all even trying to level up are impossible even purchasing tokens bundles aren't enough

Réponse de Arcade Online
I Have been playing Arcade Online for long and i LOVE IT. i got a amazon giftcard and it worked! it gives you daily tokens and it was so fun!
- Hunter C.

Réponse de Arcade Online
I'm used to in person arcades like Dave and Busters, so playing online to a slight adjustment. However, there's several games available here to play that i haven't played in real life, so that's exciting. Like any arcade, there's definitely a risk to reward ratio. It helps to practice at the games to learn the timing. But you can definitely win some big jackpots! I've been playing for a couple weeks and have already redeemed tickets for a Switch game and an air fryer. Very fun, and love the bundles that include daily tokens so when you need a break from work or whatever, you've got some tokens to use for a few plays.

Réponse de Arcade Online
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.