Accident Repairs Heathrow (ARH Ltd.)Avis 

Max was courteous, understanding and professional from start to finish. Thoroughly recommended.

Our car was damaged by Maple Parking at Heathrow, and our complaint resolution was forwarded to ARH.

Santino from ARH immediately phoned me the next day. When I couldn’t answer, he left me a voicemail and emailed me. Every correspondence with him was dealt professionally with a swift response.

He asked for a quote, and when I provided a quote from a local garage, he immediately authorised it and prepaid it directly to the garage for the work to be carried out.

The entire process was quick, efficient and totally painless. It took away the trauma of our car being returned with a long scratch across two doors. Thank you Santino. 🙏🏽

Used the meet and greet and my wheel and tyre got damaged on collection. The service and follow up to get it repaired was to be honest surprisingly fast and very good. Thank you!

Friendly and efficient. Couldn't have been better. Thank you, Tony and Billy.

I parked at Birmingham with maple meet and greet on my return my car had been scratched on the bonnet and the rear bumper. I was so upset I expected them to deny it had happened take weeks months to resolve. I couldn’t be more wrong. It was dealt with by Santino Montante who completely took all the hassle out of it, immediately arranged for the repairs and once I sent the quote he was immediately back in touch to get it sorted for me. I was so upset ky car had been damaged however the way it was handled was absolutely brilliant and I’d use them again knowing that if anything did go wrong it would be handled professionally. MASSIVE thanks to Santino for Such exceptional customer service .

Thoroughly professional company! ARH have an amazing team who go above and beyond to manage vehicle repairs quickly, competitively and to a high standard. I would not hesitate to recommend ARH Ltd.

My car was damaged while under valet parking at LHR. The parking company informed me immediately while I was on holiday and sent pictures. I authorized the repair to be carried out while I was away. On my return everything had been satisfactorily dealt with and there were no issues. All completely hassle free as far as I was concerned.

Really quick decision on damage to car and payment was very swift.

Our car was damaged by valet parking at Gatwick and ARB were appointed by the parking provider to deal with it.
I was concerned how that would go, but the process was painless. I was allowed to select a local repairer of my choice. The approval was rapid and they settled the bill directly within 24 hours.
You never chose to deal with an accident management company, but this was a simple and professional experience. Thanks

My car was damaged at Heathrow parking while I was on holiday. The airport company admitted fault and referred me to Accident Repairs Heathrow. I had an excellent experience with them. They asked me to get quotes from local garages, and once a price was agreed upon, the repairs were carried out efficiently. While my car was in the garage, I arranged a courtesy car, and all expenses were fully compensated. The process was smooth, and I highly recommend their services.

I can't praise enough how great ARH were with my issue. I had an issue with my car after leaving it at Heathrow airport Valet parking. Once ARH got involved, it was probably the best customer service I've ever received! Santino at ARH responded promptly to all emails, made practical suggestions and paid out invoices the same day! I only wish all customer service was this good. Obviously I don't want to have any problems at Heathrow again, but if I do, I would 100% be confident it will be sorted without fuss. Thanks guys

Great helpful service and quickly dealt with the bill

We have worked with Accident Repairs Heathrow for many years, they have never let us down, always provided a courteous and speedy resolution to vehicle damages, going above and beyond on many occasions and fully understanding our business model. I would highly recommend them to any individual or business.