Bus arrived 10 minutes late which is probably par for the course due to traffic. Reserved seats were taken as people were paying on arrival for tickets and sitting anywhere. The most disappointing ele... Voir plus
L'entreprise a répondu
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Bus arrived 10 minutes late which is probably par for the course due to traffic. Reserved seats were taken as people were paying on arrival for tickets and sitting anywhere. The most disappointing ele... Voir plus
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Dňa 18,8,2026 o 10:05 sme cestovali 10 člená skupina zo zástavky Gradac do stanice Drvenik vodič keď videl že sme není domáci tak nám nahlásil poruchu terminálu a za cca 10 kilometrovú jazdu od nás... Voir plus
L'entreprise a répondu
Very disappointed with this bus service. The bus from Krk to Rijeka was scheduled to leave at 9:30 AM, and according to the app, it was supposed to arrive at 10:46 AM. We are still nowhere near Rijeka... Voir plus
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Želim samo reći da sam prezadovoljna uslugom Arriva, vozači su dobri i ljubazni. Posebno želim pohvaliti vozača, ne znam kako se zove, koji je vozio dana 21.07.2026. godine na relaciji Donj... Voir plus
L'entreprise a répondu
Arriva is the leading provider of passenger transport in Croatia, running a wide range of services including local and regional buses, inter-urban and international coaches, providing their passengers with daily safe and comfortable mobility solutions. With a fleet of 600 buses, Arriva operates local, regional and long-distance services linking 1,000s of destinations across the country, offering connections to Bosnia & Herzegovina and Serbia and serving 11.7m passengers a year. Besides national and international scheduled bus transport, Arriva offers travel services through the brand Arriva Travel.
Šetalište 20. travnja 18, 51557, Cres, Croatie
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A répondu à 95 % de ses avis négatifs
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Dana 4.7.2025. čekam u Svetom Petru na Moru autobus Arrivin prema Rijeci, kasnio je sat i pol vremena. Wifi nije radio nikad od 7 puta koja sam se vozio. Dana 13.7.2025. čekam iz Vodica bus prema Rijeci, kasnio 45 minuta. Vozio sam se 7 sati do Crikvenice jer je pukla guma. Vozač prvotno nije niti stao pa je nakon više upozorenja nekolicine putnika ipak stao te dva sata mjenjao gumu. Također je krenulo pištati nešto zbog čega smo napravili pauzu u Otočcu da bi nakon pola sata kondukter nakon neuspješnog popravka rekao vozaču "Ma teraj dalje da stignemo." Kondukter je kvar servisirao dalje tijekom vožnje ko da smo u filmu "Ko to tamo peva". 16.7.2026. iz Vodica ponovno kasnio sat i pol vremena. 22.7.2026. iz Karlobaga kasni 40 minuta. Nijedan call centar ne radi USRED SEZONE. Karte koštaju ko da bus može ronit i letit u slučaju da bude potrebe, a troškova autoceste NEMA jer se vozi po magistrali. Svaki put se vozim s tom kompanijom jer nijedan drugi bus ne vozi iz moje vukojebine u tuđe vukojebine. Da postoji bilo šta drugo vozio bi se time makar mi sjekire padale s neba svaki put kad odem na plažu.

Réponse de Arriva Croatia
Sve pohvale profesionalnim i ljubaznim vozačima Arriva Croatia na liniji Zagreb Mali Lošinj 18.07.2026 u 8:15h!

Réponse de Arriva Croatia
The driver would NOT let us go to the bathroom for literal ages - he refused so many pit stops. Of course, he went himself when we stopped next to a petrol station but refused to let people off when a man asked and then they started yelling. Bit stressful.
At least Flixbus has bathroom breaks, stay away from here if you have any issues where you will need the bathroom on a 5 hour journey.

Réponse de Arriva Croatia
I was disappointed with my experience with Arriva Croatia. The bus arrived about 30 minutes late to pick us up from Plitvice Lakes, with no explanation or update about the delay. The driver spoke very little English, which made communication difficult. In addition, although our tickets had assigned seat numbers, the driver allowed passengers to sit wherever they wanted, creating confusion and forcing some passengers to search for available seats. I hope Arriva improves its punctuality, communication, and seat management in the future.

Réponse de Arriva Croatia
The drivers were very nice and polite. I traveled from ST to ZG, and the next day from ZG to ST, and all four of them were very friendly, which I really value. The bus can even be late, but if the driver is nice, it doesn’t matter! Give them a raise!

Réponse de Arriva Croatia
I do not recommend them. Arriva are nothing but thieves. Getting a student transport pass requires a ridiculous amount of paperwork, and if anything is not exactly to their liking, the employees on Krk can be very rude and unhelpful. I, along with many other high school students, have had multiple negative experiences with them.
On top of that, they are charging me for transportation so I can attend my Matura exams. It is truly disgraceful that I have to spend €60 just to be able to sit the exams required to complete my high school education. It is shameful and a clear example of incompetence and corruption.
What if I didn't have those €60? Would I simply be unable to take my exams and finish high school?

Réponse de Arriva Croatia
Never book your trip with this company.
We had to wait for more than 2 hours. No one answered the phone as same as when we tried to email them.
It is so bad to not get any information as well as the extremely long delay.

Réponse de Arriva Croatia
Jako bezobrazni vozači, neugodni i nepristojni. Totalno neprofesionalno ponašanje.

Réponse de Arriva Croatia
Bought ticket on line. Drivers scanner couldn't recognize QR code for some reason. He didn't bother to try to find out why this happened. I refused to pay another ticket so he kicked me out of the bus somewhere along the way. I filed for refund. And still haven't received an explanation on why such mistake can be made. This was very unpleasant experience and anything similar have never happened to me in my life. No one apologized or tried to mitigate this situation in any way. No more Arriva for me...

Réponse de Arriva Croatia
Ugodno putovanje, bus je krenuo na vrijeme, vozači jako ljubazni!

Réponse de Arriva Croatia
Been traveling by bus for 2 weeks around Croatia on flix bus. The bus I was suppose to be on with flix was super delayed and wanted to get in before so I booked arriva. Lesson learned for patience. So incredibly rude. No communication. Extremely confusing and can’t truck bus time. Extra for bags (even if your ticket says it comes with bags)

Réponse de Arriva Croatia
Imam veliku pohvalu za vaše vozače koji upravo voze na relaciji Split - Beograd (18.05.2026), večernji polazak. I prethodne godine sam putovala sa istim vozačima (nisu mi poznata imena). I tada i sada su zaista bili ljubazni i pažljivi u vožnji. Takođe bih želela da pohvalim i čistoću autobusa.
Hvala za odličan kvalitet usluge!

Réponse de Arriva Croatia
The driver was extremely rude (zadar zagreb route), used inappropriate communication, and shouted at passengers.
His driving also made me feel sick due to harsh and sudden braking throughout the journey.

Réponse de Arriva Croatia
Iskreno, ovo iskustvo na sajmu cvijeća u Pordenone Fiere bilo je veliko razočaranje, ponajviše zbog loše organizacije i, nažalost, izrazito neprofesionalne vodičice po imenu Vedrana.
Od samog početka bilo je očito da vodičica nema dovoljno pripreme ni interesa za svoj posao. Informacije su bile površne, nepotpune, a često ih uopće nije ni bilo. Nismo dobili gotovo nikakve korisne savjete o tome što vrijedi vidjeti, kako se bolje snaći među izlagačima niti koje su najzanimljivije točke sajma.
Posebno razočarava potpuni nedostatak preporuka za restorane ili mjesta di se more nešto dobro pojist u okolici. Za nekoga ki prvi put dolazi, to je osnovna stvar koju bi vodič mora znati i podijeliti.
Osim toga, o samim izlagačima nismo dobili skoro nikakve informacije – ni tko su, ni čime se točno bave, ni što ih čini posebnima. Sve je djelovalo kao da vodičica improvizira i da joj je pažnja negdi drugdi.
Cijeli dojam je da se ta distrakcija iz njenog privatnega života jako reflektira na posao koji radi. Umjesto profesionalnosti i angažmana, dobili smo nezainteresiranost i konfuziju.
Sve skupa, vođenje je bilo ispod svake razine i sigurno nešto ča bi se moralo ozbiljno poboljšati za ubuduće.

Réponse de Arriva Croatia
Najgora kompanija ikad,kasnjenje obavezno u dolasku,vozaci nadrkani.Izbjegavat ako baš nemate drugog izbora.Klošari najgore vrste.

Réponse de Arriva Croatia
Želim se ovim putem zahvaliti prvo vozačima na liniji Split-Kompolje i Kompolje-Rijeka jer su mi dijete sigurno i sa malo kašnjenja dovezli do Rijeke <3 hvala im od srca!
Cijeli dan smo pratili prognoze i kamere na autocestama i nije bilo ni malo ugodno, i alerti koji su stizali na mobitel dok smo mi iz Istre išli za Rijeku po nju.
Moja kćer već četiri godine putuje tako za praznike doma i ponekad bi bilo valjda lakše doći na Antartik, nego uskladiti sve autobuse i linije od Pučišća do Rijeke, a da ne kažem do Labina.
Zato vam još jednom hvala za sve sigurne vožnje do sad i od sad!

Réponse de Arriva Croatia
Staff was nice. There was a huge delay. We ended up waiting for another bus that would take us to Zagreb and the one we came with was going to Rijeka. We had no idea which is awesome if you’re a girl at night. The bus was also delayed so nothing went as planned.

Réponse de Arriva Croatia
Želim pohvaliti vozača Benjamina Grbić i Amalija Grbić, pred kojima se sinoć dogodila teška prometna nesreća u Josipovcu kod Osijeka, da gđa. Amalija nije zakočila na vrijeme moglo je biti kobno jer se to dogodilo 15 metara ispred autobusa, pregledala je jel su svi putnici dobro i zajedno sa Benjaminom skakala u pomoć, Velika hvala na humanosti vozač je razvalio vrata da izvuče unesrećenu djevojku kao i krivca pijanog vozača isto tako koji je udario 4 auta i skrivio nesreću prije toga pobjegao i eto doslovno pod njihov bus je odletio. Ali vozačica je svježa sa mentorom je bila tako se snašla. Svaka čast i onda nek kažu da žene nisu dobri vozači.😉 Hvala im od srca!

Réponse de Arriva Croatia
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