I received an email about a conversation I never had so zero points for customer service. I hadn’t downloaded the book because I didn’t realise it was digital so I’m really unhappy about a non refund.... Voir plus
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Lisez les avis des autres
Grok AI recommended ARTAH as I asked for a premium clean supplement. I have ordered the Advanced Multi- Nutrient. I am new to supplements. ARTAH sent me a pouch initially but after 1 email which was r... Voir plus
Artah products are great quality and really work. I use creatine magnesium and the rehydration. Great delivery and customer service i constantly re buy their products wished they had a loyalty schem... Voir plus
I was browsing and discovered ARTAH. Wow they’ve got some brilliant recipes for longevity. This has inspired me to do an overhaul of what I eat. I particularly liked the follow up from them. Defini... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our targeted, science-led supplements are designed to support your unique physiology and empower you to reach your next level - whether you’re juggling the demands of daily life, navigating hormonal change, seeking more energy, or striving for lasting wellbeing. With a focus on foundational health and real-world results, we’re here to help you think clearer, feel stronger, and show up for what matters - every day.
Coordonnées de contact
Royaume-Uni
- hello@artah.co
- artah.co
3,8
Bien
156 avis
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great products that work
Great products that work, smart packaging, quick delivery and good customer service.
24 avril 2026
Artah products are great quality and…
Artah products are great quality and really work. I use creatine magnesium and the rehydration.
Great delivery and customer service i constantly re buy their products wished they had a loyalty scheme!
24 avril 2026
Digital What??
I received an email about a conversation I never had so zero points for customer service. I hadn’t downloaded the book because I didn’t realise it was digital so I’m really unhappy about a non refund. Be aware people of no faith in customer service. Im disabled and not tech minded would not have ordered a digital book. Had I had the conversation with them I would have said. Just another scam website on Facebook.
29 avril 2026
Avis spontané
Grok AI recommended ARTAH as I asked…
Grok AI recommended ARTAH as I asked for a premium clean supplement. I have ordered the Advanced Multi- Nutrient. I am new to supplements. ARTAH sent me a pouch initially but after 1 email which was responded to the same day, they are sending me the bottle I ordered. I have not started the supplements yet but I must say the customer service is VERY premium. I am going to give the supplements a fair go for a few months.
20 avril 2026
Avis spontané
Excellent customer care
I had a question about delaying my subscription, I used the website form. I received a prompt reply, and the delivery was successfully rescheduled to the date I requested.
15 avril 2026
Avis spontané
Really disappointed in the lack of…
Really disappointed in the lack of clarity and information on there cod liver oil products. I emailed 4 days ago and had to chase as their contact response advised a 24 hour response which did not happen.
On top of this they told me it would be better if there nutritionist gave me a call to discuss my query. I don’t like a sales pitches when all I would like is simple information.
The info I wanted was the numbers for the omegas, the Totox number, peroxide and anisidine values. These levels should be readily available info so that you can determine if the product is low toxins and high quality.
The fact they couldn’t provide them sends alarm bells ringing to me.
Very poor service.
10 avril 2026
Avis spontané
Réponse de Artah
Hi there,
Thank you for your feedback, and I’m really sorry it took us a bit longer to get back to your initial enquiry. After following up with my customer service team, it appears there was an error on our side, so again, apologies!
I also want to acknowledge your question directly. The details you’ve asked for, including Totox, peroxide, and anisidine values, are highly technical quality metrics typically handled at a formulation and lab-testing level, rather than within standard customer service support. That’s exactly why our team suggested connecting you with our in-house nutritionist to ensure you received accurate, expert-led information rather than a partial or unclear response. I appreciate that this may have come across as a sales approach, but the intention was purely to give you the most informed answer possible.
That said, your feedback is completely valid. This has highlighted an opportunity for us to improve how we handle more technical product queries, both in terms of response times and ensuring our team is better equipped with accessible data or clearer explanations where appropriate. We’re already reviewing this internally to strengthen our SOPs and team training so that experiences like yours are improved going forward.
We take product quality and transparency extremely seriously, and I’m sorry that this wasn’t reflected in your experience. If you’re still open to it, I’d be happy to provide a clear, written response to your original questions, with no obligation to call.
I've requested more information from Trustpilot for this review so I can contact you directly to discuss further
Best regards,
Connor
Head of Operations & Impact
Longevity by ARTAH
I was browsing and discovered ARTAH. Wow they’ve got some brilliant recipes for longevity. This has inspired me to do an overhaul of what I eat. I particularly liked the follow up from them. Definitely one to recommend. Thank you ARTAH
9 avril 2026
Avis spontané
Wonderful product
Wonderful product, it has transformed my start of the day, and is so energising and helps my focus.
25 mars 2026
Réponse de Artah
Thanks for the lovely feedback, Elizabeth!
Team ARTAH
No noticeable effects
. After trying another brand of gut health supplements , I was persuaded by a paid Instagram promotion by an favourite celeb to try this Metabolic Fix product. Unfortunately after taking Metabolic Fix regularly over a period of one month, I experienced no improvement in sugar cravings. I can’t comment on the effectiveness of other products in the Artah range, but this particular product has had no noticeable effect whatsoever. Rating reflects positive experience of quick delivery.
31 mars 2026
Avis spontané
Réponse de Artah
Hi there,
Thank you so much for your feedback. We’re sorry to hear that Metabolic Fix wasn’t the right fit for you.
We’d love to offer you a complimentary consultation with our Head of Nutrition, where you can discuss your experience in more detail and receive personalised guidance on a product that may be better suited to your needs.
Please drop us an email 📧: *hello@artah.co* quoting this reply, and our team will take it from there.
All the best,
Team ARTAH
Amazing customer service
Amazing customer service - both times I’ve been in touch they responded so promptly and sorted the issue out straight away. Gives me confidence to keep ordering, the products are great!
28 février 2026
Avis spontané
Réponse de Artah
Thanks for the feedback, Marianna - glad we gave you a great experience!
-Connor
Head of Operations & Impact
I had questions about how much of some…
I had questions about how much of some of the products to use and the exact amounts in the Artah scoops and these were answered for me very quickly. Thank you Artah.
26 février 2026
Avis spontané
Réponse de Artah
Thanks for the feedback, Susan - glad we gave you a great experience!
-Connor
Head of Operations & Impact
Hasn't made any different to my life
Hasn't made any different to my life. Just as many sugar cravings as always.
15 février 2026
Avis spontané
Réponse de Artah
Hey Lydia,
Thank you for taking the time to share your feedback with us. We're sorry to hear that you haven't experienced the results you were hoping for with our product.
Everyone's body responds differently to supplements, and we'd like to better understand your situation to see if we can turn this around.
We'd love to offer you a complimentary consultation with our Head of Nutrition, who can discuss your experience in more detail and potentially recommend an alternative product that might be better suited to your needs.
Please email us at hello@artah.co and we'll arrange this for you at your convenience.
We appreciate your honesty and hope we can turn this experience around for you.
-Team ARTAH
Not happy with the products
Not happy with the products, I didn’t see any benefits, the cellular hydration turned into a massive hard lump and I could not use, ended up throwing out, gave the products time to work as recommended, raised a complaint- not listened to just offered 20% discount code to buy more products! Not worth the money at all and I would not recommend.
31 janvier 2026
Avis spontané
Réponse de Artah
Thank you for sharing your feedback, and we're sorry to hear you didn't have a positive experience.
We do want to gently note that your order was placed in September 2025, and as we weren't made aware of any concerns until February 2026, this does make it more difficult for us to fully investigate what may have gone wrong, particularly with Cellular Hydration. We always encourage customers to reach out to us as soon as an issue arises so we can act quickly and effectively on their behalf.
That said, we did want to acknowledge your experience in a meaningful way, which is why we offered a 20% discount code. Given the time that had passed since your purchase, we felt this was a fair and considerate gesture in the circumstances.
If you'd like to discuss this further, please don't hesitate to get in touch with our team on hello@artah.co directly and we will do our best to help.
Thank you,
Team ARTAH
Super responsive customer service to…
Super responsive customer service to troubleshoot a shipping issue. Can't live without Cellular Hydration!
2 février 2026
Avis spontané
Réponse de Artah
Thanks for the feedback! - Glad we gave you a great experience, and pleased to hear you're enjoying Cellular Hydration.
-Connor
Head of Operations & Impact
Réponse de Artah
Thanks for the feedback, Derek - glad we gave you a great experience!
-Connor
Head of Operations & Impact
I can't thank April enough
I have suffered with slow digestions and bloating for years, resulting in also rosacea, poor nutrient absorption and tiredness. I found Artah in social media and found out about the amazing free nutrition service they offer. I started working with April in July and I cannot thank her enough. I am able to eat normally now, without the fear of being extremely bloated, or being in pain. My mood, sleep, regularity and energy have improved, my skin and hair are healthier. I look forward to continuing my journey with April and further improvements! Thanks April! x
23 janvier 2026
Avis spontané
Réponse de Artah
Thanks for sharing this wonderful feedback with us! We will make sure April hears this as well!
-Team ARTAH
I want to cancel my subscription i have…
I want to cancel my subscription i have no fixed address I shall not be paying....please address this situation for me...thankyou
26 décembre 2025
Réponse de Artah
Hi there,
Thanks for the feedback, and sorry for any frustration your subscription may have caused.
After checking with our team, we can confirm that we responded to your email upon receipt (22/01/2026) and resolved the issue for you. Please do drop us an email on hello@artah.co if there is anything else we can help with!
-Team ARTAH
Digest and debloat works miracles
This is specifically for Artah's digest and debloat tonic which is a miracle worker. I have IBS and with comes anxiety particularly when I'm away from home and indulging in something I normally avoid. I find it calms my digestion and I dont need to worry about bloating or gas. My only gripe is that I broke my current bottle the day before a trip and I wonder if the glass bottle could come with a cushion to protect it from accidental falls. Thanks Artah!
1 décembre 2025
Avis spontané
Réponse de Artah
Thanks for this lovely feedback! Sorry to hear about the glass breakage - great feedback on packaging, we will take this into account.
-Team ARTAH
Réponse de Artah
Hey Sue,
Thanks so much for the feedback. We appreciate the support!
-Team ARTAH
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