I received an email about a conversation I never had so zero points for customer service. I hadn’t downloaded the book because I didn’t realise it was digital so I’m really unhappy about a non refund.... Voir plus
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Lisez les avis des autres
Grok AI recommended ARTAH as I asked for a premium clean supplement. I have ordered the Advanced Multi- Nutrient. I am new to supplements. ARTAH sent me a pouch initially but after 1 email which was r... Voir plus
Artah products are great quality and really work. I use creatine magnesium and the rehydration. Great delivery and customer service i constantly re buy their products wished they had a loyalty schem... Voir plus
I was browsing and discovered ARTAH. Wow they’ve got some brilliant recipes for longevity. This has inspired me to do an overhaul of what I eat. I particularly liked the follow up from them. Defini... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our targeted, science-led supplements are designed to support your unique physiology and empower you to reach your next level - whether you’re juggling the demands of daily life, navigating hormonal change, seeking more energy, or striving for lasting wellbeing. With a focus on foundational health and real-world results, we’re here to help you think clearer, feel stronger, and show up for what matters - every day.
Coordonnées de contact
Royaume-Uni
- hello@artah.co
- artah.co
3,8
Bien
156 avis
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great customer service
After reaching out with questions about the 10 day reset I received a speedy response and the offer of a consultation with a nutritionist, I’ve used the supplements previously and been very satisfied so looking forward to positive results after the reset.
2 janvier 2026
Avis spontané
Réponse de Artah
Thanks for the feedback, Gail! Very pleased to hear this.
Appreciate it,
-Team ARTAH
I recently received a query with my…
I recently received a query with my order, I emailed Artah with my order details and to my surprise they responded very quickly and promptly with a very satisfactory reply and replacement. Fantastic service.
A very happy customer.
23 décembre 2025
Avis spontané
This company is dreadful they keep…
This company is dreadful they keep overcharging me and getting the subscriptions wrong then not refunding overcharges. I would recommend not shopping with them
16 décembre 2025
Avis spontané
Great products
Great products, work perfectly for me and I couldn’t be more pleased, Thank You Artah
24 novembre 2025
I purchase one item to try and then…
I purchase one item to try and then they took another payment following month which I did not authorise . Emailed and still waiting for a reply
18 novembre 2025
Avis spontané
Réponse de Artah
Hi Debbie,
We're sorry for any confusion. It sounds like you have subscribed to the product. We clearly state on our website the difference between a subscription and a one-time purchase. We understand that mistakes can happen, which is why our customer service team has made this right for you. Our team also responded within our SLA of 24 hours shortly after your initial inbound message.
Thanks again and wishing you the best in health,
- Team ARTAH
I ordered the product as a trial but…
I ordered the product as a trial but I’ve received a monthly supply?? I wanted to try it as a one off before I committed to an expensive monthly purchase. Very disappointed that I’ve received a continuous supply before I felt any benefits.
17 novembre 2025
Avis spontané
Réponse de Artah
*** This review is inaccurate as we do not offer any trial products for purchase. **Flagged with trust pilot for internal processing**
Excellent Customer Service
The best credit to the team is their customer service. It was just such a refreshing experience.
I couldn’t say I feel any particular difference after taking supplements.
My hormones I feel are probably more stable.
I enjoy the taste of the cellular hydration. It feels refreshing and doesn’t mess up my stomach.
Over all would recommend
14 novembre 2025
Avis spontané
Réponse de Artah
Thanks for the lovely feedback!
Réponse de Artah
Thanks so much for the lovely feedback!
I love this company
I love this company, product is amazing and I keep coming back for more. Had an incident that my order got sent to the wrong person. But fantastic service from Artah and they went above and beyond. Would really recommend.
17 octobre 2025
Avis spontané
Réponse de Artah
Thanks, Lisa! We appreciate the kind words.
In good health,
Team ARTAH
Very quick to respond to messages
Very quick to respond to messages. Very satisfied with the service.
14 octobre 2025
Avis spontané
Réponse de Artah
Thanks for the note, Katrina! Glad we could assist.
In good health,
Team ARTAH
The ingredients include Citric Acid…
The ingredients include Citric Acid which gave me monumentous migraines for the three days I tried it. In spite of coming off this product, I have continued with migraines. It was not clear when I purchased this item that it contained Citric Acid. Pity...
24 septembre 2025
Avoid
Avoid - once you buy something you end up getting repeat orders sent as part of a subscription you didn’t sign up for. No answer to my numerous emails requesting cancellation & refund. Although I have now managed to cancel my subscription online I note it is still showing as next delivery due next month. Seems only solution is to dispute payment via bank and change card details so that no further unauthorised payments can be taken by this company. Very disappointed.
6 octobre 2025
Avis spontané
Réponse de Artah
Hi Lynne, I see that a member of our team has since been in touch and resolved this issue for you. I’m really sorry again for the frustration caused. Please don’t hesitate to reach out if you have any other questions, we’re happy to help. Team ARTAH
Excellent.
Excellent.
Great supplements and great support service.
Thank you .☺️
6 octobre 2025
Avis spontané
Réponse de Artah
Happy that you are enjoying ARTAH! Please let me know if I can help with anything else!
Impressive first step...
Really impressed that having asked a question about whether a supplement will react with a condition I have been offered a 15 minute consultation with a Pharmacist. How many companies do that! I'll update you after Friday.
29 septembre 2025
Avis spontané
Réponse de Artah
Hi Lowri,
Thanks so much for the feedback! Just to clarify, the consultation will take place with our in-house registered nutritionist, who will be able to advise.
Thanks again, and hope you have a nice session with her!
-Team ARTAH
Unresponsive Customer Service
I ordered a product and received a confirmation email. About two hours later, I received an email updating my order to two items, which I did not authorise.
I responded to the email to ask for someone to call me before they dispatched the items. I had not received any response.
I received another email confirming that the items are being dispatched. I responded to ask them to call me. I even wrote to the founder about this unauthorised transaction via LinkedIn, and had no response to date there. That says a lot about the this company.
Today, 29 September the items were delivered and I have not received a response.
All I asked is for someone to call to understand why and how my order was updated without my consent.
25 septembre 2025
Avis spontané
I advised I had a reaction and haven’t…
I advised I had a reaction and haven’t even bothered to contact me .
I feel others should be aware and to check all the products for contra indications.
As made me very unwell
4 septembre 2025
Avis spontané
Réponse de Artah
Hi Daisy, I’m very sorry to hear about your experience. We’d love to make this right for you and can offer either a refund or an exchange, whichever you’d prefer. Could you please share the best email to reach you on so we can resolve this quickly? Thanks, Team ARTAH
Terrible customer service
Terrible customer service. Constantly send the wrong items and charge you extra. You then have to reject the delivery in order to get your money back. Shocking. No concern for the fact customers are out of pocket. AVOID unless you have more money than sense and don’t value your own time.
24 septembre 2025
Avis spontané
Réponse de Artah
Hi Jackie, I am very sorry for the experience that you have had. I see that you were able to get the refund and a resolution was found for your problem. If I can help with anything else please let me know! - Team ARTAH
Loving their products and customer…
Loving their products and customer service help with a subscription mistake I made was super efficient!
22 septembre 2025
Avis spontané
Réponse de Artah
Hi Katie, happy you were able to get everything sorted with your subscription. If we can help with anything else pleases let me know! - Team ARTAH
Ordered 10 days ago
Ordered 10 days ago. Still not shipped. Customer services useless.
22 septembre 2025
Avis spontané
Réponse de Artah
Hi Lulu, I am sorry that you have not received your order. If you can let me know your email and I will look into this for you! I am here to help. Team ARTAH
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