Artforma Avis 

263
TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Neserioși. Am cumpărat o oglindă pe firmă și avem neapărat nevoie de declarația de conformitate. Nu vrea să ne-o dea pe motiv că sunt prea ocupați. Le-am trimis una făcută special pentru modelul de og... Voir plus

Noté 2 sur 5 étoiles

Produsul în sine este calitativ, dar proiectarea lasă de dorit: 1) sistemul de fixare ar fi putut sa fie reglabil pe înălțime pt a ușura montajul 2) nu exista spațiu prevazut în spatele oglinzii p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Am acordat 4 stele pentru dimensiunea mult prea mica a saltelei antidezaburire. Este eficientă, dar la o dimensiune a oglinzii de 1.6m/80cm salteaua este poziționată în mijloc dar foarte mica de 40/40... Voir plus

Noté 5 sur 5 étoiles

Am configurat oglinda asa cum am dorit-o in 10 minute (statie meteo, boxe BT, degivrare si led-uri), am plasat comanda si achitat-o integral. Desi era programata sa ajunga pe 28 dec. si am primit mesa... Voir plus

À propos de l'entreprise

  1. Miroiterie
  2. Rénovateur de salle de bains

Informations provenant de diverses sources externes

Societatea Foram, cunoscută sub brand -ul Artforma, este un producător de frunte de oglinzi cu iluminare LED în Europa. Imbunătățim în mod constant procesul producției și mulți ani de experiență în industrie sunt garanția produsului de cea mai bună calitate, cu posibilități de modificare practic nelimitate.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(263)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 stele pentru servicii și calitate

Suntem foarte mulțumiți de modul vostru de a colabora cu clienții. Avem doua comenzi într un an, iar la cea de-a doua comanda am găsit oglinda sparta în colet.
Am fost surprinși de modul rapid și eficient în care am rezolvat problema!
5 stele din partea noastră!

12 mai 2023
Noté 1 sur 5 étoiles

The mirror was broken.i don t recommend…

The mirror was broken.i don t recommend this website

7 mai 2023
Logo de Artforma

Réponse de Artforma

Good morning,
Please accept our apologies that the mirror arrived damaged, but unfortunately we do not see any report from you on this subject. Can I ask you to report and send photos to us so that we can solve this problem together?
Yours faithfully.
ARTFORMA TEAM

Noté 1 sur 5 étoiles

I DO NOT RECOMMEND

I DO NOT RECOMMEND, poor quality and very high prices, not serious from all points of view

22 avril 2023
Logo de Artforma

Réponse de Artforma

Good morning,
I am very sorry that the mirror does not meet your expectations, however, we see that the reported problem concerned the return of the mirror and not a complaint due to quality, which is not possible due to the profile of our company, because the mirror is made to order and is personalized, which we inform about on website and even when placing an order in the last step on the website.
Best regards,
ARTFORMA TEAM

Noté 1 sur 5 étoiles

Lack of professionalism

I had an order with 2 products, and Artforma decided to make the delivery with 2 couriers. One product was delivered without problems, and the second one did not arrive even after another week. Moreover, to my insistence, I received a reply that the delivery address is wrong and no one answers the phone number attached to the order. I consider the answer totally impertinent and lacking in logic. If the delivery address is the same for both products/the same contact phone number, how did one of the couriers deliver? An extremely logical thing even for a 5-6 year old child, but impossible to process for those who are employed to keep in touch with the client.

18 avril 2023
Logo de Artforma

Réponse de Artforma

Good morning,
Please accept our sincerest apologies for this situation, we see that there was a problem on the part of the courier company regarding the delivery and of course the matter will be clarified.
Best regards,
ARTFORM TEAM

Noté 4 sur 5 étoiles

Excellent packing

The logistic company delivered the box broken,with one corner visible strong damaged.They were in late,also.Bad logistic company.
But.....Artforma has an very smart system for packing,is amazing protected!!!
They have triple protection for the corner,with diferrent types of materials,with different hardness.
Good job done,Artforma packing is trustfull.

4 avril 2023
Noté 5 sur 5 étoiles

Produs bun

Produs bun, calitate ok. Recomand. Servicii transport ok, ambalare corespunzatoare. Sa speram ca va rezista si functiona in parametrii asteptati.

5 mars 2023
Noté 1 sur 5 étoiles

There is no return policy

There is no return policy. customer service is execrable

5 janvier 2023
Logo de Artforma

Réponse de Artforma

Good morning,
We are very transparent about our returns policy. Each product is created for an individual order, therefore the right to withdraw from the contract is excluded. We attach great importance to showing the mirror from every perspective on our website and of course we are happy to help you before placing an order in case of any doubts.
When placing an order, it is displayed that returns are not possible and this must be confirmed by clicking on a mandatory field in order to place an order.
Kind regards,
ARTFORMA TEAM

Noté 5 sur 5 étoiles

Artforma Smart Google Illuminated Bathroom Mirror LED Lighting L02

I had originally posted a poor review after purchasing a google smart mirror from Artforma due to the poor instructions included for activating the integrated blutooth speakers and long response from email and phone request attempts, however I did eventually get follow-up responses including email instructions, which allowed me to activate the speakers, which I appreciate.

The mirror is very high quality and everything seems to function properly, so I'm very happy with the purchase. I would recommend the instructions be updated to help future customers, like myself, avoid frustration and improve the customer experience and reduce the need for unwanted emails to tech support for the company.

30 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Diferență foarte mare între produsul…

Diferență foarte mare între produsul prezentat și cel trimis defapt

27 décembre 2022
Logo de Artforma

Réponse de Artforma

Bună ziua, Ne pare rău să auzim că nu sunteți mulțumit de produs. Vă vom contacta printr-un mesaj privat pentru a verifica situația.
Artforma Team

Noté 5 sur 5 étoiles

Foarte multumiti! Recomandam!

Am configurat oglinda asa cum am dorit-o in 10 minute (statie meteo, boxe BT, degivrare si led-uri), am plasat comanda si achitat-o integral. Desi era programata sa ajunga pe 28 dec. si am primit mesaj ca va veni pe 23 dec., pe 19 dec. dimineata ne-a fost livrata de Fan Courier. Produsul functioneaza impecabil si suntem foarte incantati de ea. Recomandam cu mare caldura!

11 juillet 2022
Noté 5 sur 5 étoiles

Recomand

Oglingile sunt total customizabile, iar lucrarea este de calitate. Ambalajul este facut cu simt de raspundere. In Bucuresti a ajuns repede 5-6 zile. Recomand.

12 novembre 2022
Noté 4 sur 5 étoiles

Good quality

Good quality product . But you must change the delivery company because y received your product after 10 days

10 août 2022
Noté 5 sur 5 étoiles

Mirror with Philips Neutral Led

I've had a couple of questions which the staff answered fast and on point, though with a bit of difficulty seeing as they were using google translate - as a recommendation, try writing the mails directly in English.

The product is top quality. Really satisfied.

2 août 2022

L’expérience Trustpilot

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