Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Voir plus
L'entreprise a répondu
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Voir plus
L'entreprise a répondu
I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de bois
- aussi dans
- Fournisseur de bois
Écrit par l'entreprise
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Coordonnées de contact
Atlantic Street, WA14 5BY, Altrincham, Royaume-Uni
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,7
Excellent
208 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff friendly and helpful
Staff friendly and helpful. Click & collect order all ready when I arrived.
26 mai 2026
Réponse de Atlantic Timber
We're really pleased to hear you are happy with our click and collect service. Look forward to serving you again!
Réponse de Atlantic Timber
Thanks for your review, Ian! We pride ourselves on stocking products and many other merchants don't - we hope you found what you were looking for!
Réponse de Atlantic Timber
Thank you for a great review, Nick!
Excellent Service
Good communication and a little mix up was sorted smoothly and easily. Reasonable prices and good quality product. Properly friendly and helpful. Would definitely use again!
20 mai 2026
Réponse de Atlantic Timber
Thank you for your great review, Lyndsay! We're pleased to hear that you are happy with our service and look forward to serving you again.
Excellent quality architrave…
Excellent quality architrave particularly well protected with bubble wrap and delivered on time !!
20 mai 2026
Réponse de Atlantic Timber
Thanks for the great review, Graham. We invest a lot in making sure our products have the best chance of getting to our customers in perfect condition, so it's great to hear it's paying off! Thank you for your custom.
Delivery poor and wrong order received
Delivery company used very poor said tried to deliver and didn’t even said left card and didn’t then supposedly ran out of time. Having stayed in 8am -6pm for 3 days. I phoned your depot someone was to phone back but didn’t. After all that the order was wrong. I ordered 21x21mm x2.4 m received 21x11 mm x2.4m . Messaged company saying it was time critical needed resolved no reply
Matter now resolved
12 mai 2026
Réponse de Atlantic Timber
Hi James, please accept our apologies for the problems with your order. We're really disappointed to hear that our service fell short on this occasion. We use an external courier to deliver nationwide and most of the time they offer an exceptional service. Unfortunately, on this occasion, they failed to do so and we have raised this with them. We're also sorry you received the wrong product, which we can only put down to a genuine picking error. A member of our team has spoken to you and we are aware that you have been able to use the product, instead of requiring a replacement, so we have arranged a refund of the delivery charge and the difference in the cost of the material. Please do get in touch if you would like to discuss this further.
Excellect service
27 avril 2026
Réponse de Atlantic Timber
Thanks Paul! Really pleased to hear you are happy with your order.
Delivered on time and good quality
25 avril 2026
Réponse de Atlantic Timber
Thank you for a great review, Kenneth!
Great product and quick del also a good…
Great product and quick del also a good price, very happy customer.
20 avril 2026
Réponse de Atlantic Timber
Thank you for a fantastic review Anthony!
Great service
19 avril 2026
Réponse de Atlantic Timber
We're so pleased that you were happy with our service. Thanks for the review!
Réponse de Atlantic Timber
Thanks for an A+ review, Sean!
Fast delivery a pleasure to do business…
Fast delivery a pleasure to do business with thanks
15 avril 2026
Réponse de Atlantic Timber
Hi David, we're really pleased you are happy with our service and we look forward to serving you again soon!
Helpful staff and good service.
20 avril 2026
Réponse de Atlantic Timber
Hi Andy, thanks for taking the time to leave a great review!
Very good wood delivery was on time…
Very good wood delivery was on time over all good service
15 avril 2026
Réponse de Atlantic Timber
Thanks for the great feedback Lee, we're pleased to hear that you are happy with our service.
good service and product
14 avril 2026
Réponse de Atlantic Timber
Hi Mr Burgess, thank you for the great review.
Réponse de Atlantic Timber
Thanks for a great review, Michael! We're pleased you are happy with our cutting service.
Overall good, but with some damage
We ordered a fairly large collection of different wood from this company, 95% of which was fine and in good quality. The ordering process was great and delivery was prompt. The delivery driver was a bit lazy and wouldn’t call it kerb side delivery, but we managed and that isn’t really a comment about Atlantic Timber!
My reason for 4 stars is that despite 95% of the boards being in good quality, at least 5-6 of the battens had damage, two of which were quite severe meaning we couldn’t use those planks.
5 avril 2026
Réponse de Atlantic Timber
Hi Liam, thank you for your feedback. We're sorry to hear that some of the battens you received were damaged. We check all our of products for quality before they leave our warehouse so it is likely that the damage occurred during delivery. We would be happy to either send some replacement battens or refund the cost of the battens that you weren't able to use. Please email us with your details and we can sort that out for you. Thanks.
Brilliant service and product 👍
6 avril 2026
Réponse de Atlantic Timber
Hi Joe, thank you for taking the time to leave us a great review!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.