Atlantic Timber Avis 

I ordered some wood from this company for me to collect, between ordering the wood and possible collection I suffered a couple of heart attacks so I was unable to go ahead and collect the wood or proceed with the intended project, I informed the company of my predicament via email and enquiring as to a how I could get a possible refund.needless to say I didn’t hear anything from them, so lesson learnt I won’t be using this company at all should I need to purchase any timber in the future,

website was wasy to use, was able to get sizes that aren't available easily at most stores. good quality timber, reasonably priced. delivered on time and well packaged. would definitely use again for future projects.

Moulding arrived very quickly and was exactly as pictured and described.

Good response and pushed back on their supplier when needed but could have communicated and kept me updated better. It lead to a week delay on a replacement door.

Fantastic service and the timber was exceptionally packaged, not a mark on it , highly recommended and will definitely use again, thank you

Ordered my timber on 2 occasions.
Quick and easy promt delivery, very happy

Have always helped me out and provided good service I would use again

Everything was done quickly and very good.

Very friendly knowledgeable staff. Good prices, good service.
Whats not to like ?

Quick service, but the sheet edges were damaged.
We reported this and agreed on a resolution for any future orders.

Great customer service, needed my order urgently and received it the next day.Thankyou

Simple website order. Always someone on the phone if you need. Swift delivery.

Arrived more quickly than I expected, well packaged and exactly what I wanted.

Easy to order online and a brilliant selection of wood to chose.
I have bought a few pieces of pine window sill, and the quality and the price is great.
The staff on the counter are very helpful and polite.
The place offers a large variety of building supplies, from fixings to timber etc.
Definitely I will go again back if I need any kind of wood.

Brilliant!
First delivery over a year ago was on time, with good communication and the wood quality was exceptional. Second delivery to private address was packaged perfectly, not a single dent anywhere, packaged like it was made of glass. Again superb, first choice for wood - thank you.

To date, I have only received 1 of 2 packages. Phoned Atlantic Timber and was told that the person who deals with deliveries wasn’t available but he would phone me back. This never happened. Meanwhile, I received an email from DX saying that the missing package is out for delivery. I have given Atlantic Timber 2 stars as the timber that I have received is good quality, but otherwise I’d only give them 1 star.

I have been a customer of Atlantic Timber for the past 3 years. They are a reputable, family run enterprise and offer highly efficient/outstanding customer service. Staff are friendly & knowledgeable and the turnaround on materials is swift. Their products are of top quality, I've never experienced any issues with delivery and they arrive and are offloaded in pristine condition. I would recommend Atlantic Timber to any prospective customer and look forward to buying from them again, in due course.

I would also like to mention the MD, Martin. A grounded and helpful chap who upholds his families long standing values of supporting small businesses like my own. Thank you once again.

I order all my sheet goods through Atlantic timber and the service from Liam and the staff in the workshop is always faultless. If pieces have ever been delivered damaged they are replaced the same day. If I collect in person the lads in the workshop always cut to size to make manoeuvring the sheets easier.

The staff are very helpful and polite. I shop mostly in the Trade part of Alantic Timber with Liam great prices top notch service. So customer service is above and beyond, highly recommended