ATSG Golf  Avis 455

I made the mistake of ordering the wrong size. I emailed them and returned the item
They were all over it fantastic response and I’m awaiting the new pair of trousers but they have been brilliant and the items were lovely.

Love the clothing at great prices. I wear them a lot out on the course and fast delivery also. Can’t fault it.

Ordered a package deal and paid for next day delivery, took over a week to arrive.

Once it did arrive, items from the order were missing, and the items that were delivered were of poor quality.

I returned the items nearly 3 months ago and have not had a refund. Customer service take weeks to reply and never have a solution. I am owed £100 and they still have not refunded me.

Fits tight size up quality is nice and price is decent

Great service quick delivery . Great quality of polo shirt

All nice stuff, the hats are one size fits all which is very strange so I’ll send that back, other than that nice stuff

Great thanks

Half of order delivered,

Great service.

Great quality clothing, would definitely order more in the future.

First time customer very impressed with quality of product & price will be back

You have sent me the complete wrong bundle and are yet to even reply to my email asking you to correct the order.

Very good service and clothing is second to none!
Would 1000% recommend

Ordered the £99 bundle and the shorts was out of stock... fine I thought they might be a delay in sending me the item when they have restocked. Nope have me a £22 refund when the shorts are £40+ this means to get the items I originally paid for as part of the bundle would cost me £20+ what i was willing to spend. I wouldn't usually leave a negative review because I have ordered a few items from ATSG and they have been great. Customer service has been a massive let down and haven't communicated with me at all. Left feeling robbed of my money.

Asked for exchange of item because wrong size was sent,( asked for same top but in right size ) over 2weeks now, sent proof of postage return from myself & several emails but still no response, very disappointing.

I really like their products but I have recently been left hugely disappointed by their refusal to action returns. If you look carefully, you will note that there is no active returns portal on their website, there is no contact telephone number and there is no identifiable trading or office address. There is an email address, but despite their initial acknowledgement of my request for the return label and for the exchange of my items (I like them but they are too small) they are now not responding to any of my communications. This is clearly an active (and very short sighted) strategy on their behalf and I note that other customers have had a similar experience. So be please aware when engaging with this company.

Was really happy with the price and quality but my trousers never came with the set

I ordered a bundle and when opened the bundle there were a pair if shorts missing out of it. I've tried contacting them a few times and had no response.

Customer service really poor. Really disappointed as I’ve been with them from the start of their journey. Goods to be returned due to not fitting.
Have logged returns on the portal. However, have requested a QR code to allow me to return goods and still waiting 2 weeks later. Have emailed them on 6 separate occasions and still no reply.

Delivered when said , great product and quality