On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... Voir plus
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Lisez les avis des autres
The staff at Ayr Hidden Hearing are friendly and welcoming.Isobel always greets you with a smile and the offer of a cup of coffee. Sean the audiologist was very kind and helpful with the fitting of my... Voir plus
It was a great experience in see how my hearing is deteareating without knowing how far the clarity of the hearing aids when tryed
This company visit the island I live upon regularly. I used them for the first time today and the gentleman, Simon, was so professional. He explained clearly what was taking place during the testing a... Voir plus
4,9
Excellent
108 avis
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Les gens ont aussi consulté
My experience was great with this…
My experience was great with this company as they are very efficient friendly and on the ball they come to your house which is a big bonus probably to a lot of people as an individual I have put this off lots of times because I needed to go somewhere so impressed with them
26 juin 2023
Staff were very nice and helpful
Staff were very nice and helpful. Fully explained the procedure. Would certainly use again if required,
11 juillet 2023
Hidden Hearing Ayr
Hidden Hearing Ayr
When my hearing aids needed repair the staff at hidden hearing Ayr were so helpfull in getting me a temporary set so mine could be sent away.
14 juin 2023
Avis spontané
The communication is key…
The communication was outstanding especially from Shaun who conducted my test. Many thanks .
20 avril 2023
Avis spontané
Ayr Hidden Hearing
Excellent service today, from everyone @ Hidden Hearing Ayr
21 avril 2023
Avis spontané
First class service
As soon as you enter the Ayr
Hidden Hearing premises your made completely at ease, very friendly atmosphere, everything is explained as it should be along with a hearing test .
Would not think of going anywhere else , trust me I’ve been to a few .
Thank you Isobel and Shaun .
7 février 2023
Treated with care and consideration
Treated with care and consideration. Made to feel very comfortable
22 novembre 2022
Was in today for my annual review
Was in today for my annual review. Welcoming staff who carried out a thorough and considered assessment of my hearing. Really informative and interested in my experience. What more could you want?
1 décembre 2022
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Poor design
Hidden hearing took over from Amplifon and I needed to have 2 new hearing aids due to losing my original Amplifon hearing aid. My new hearing aids were bulky and painful and caused swelling and rubbing in my ear and also had an antenna protruding that was very visible. I was advised that this was due to the Bluetooth it was suggested that I remove this so agreed however, I have paid £3000 for hearing aids that I feel are 2nd rated to the ones I bought from Amllifon.
17 août 2022
Réponse de Audika - Ayr
Good Morning,
Thank you for taking the time to leave your review and we are sorry to hear of the current situation with your new hearing aids.
We can see that there is an upcoming appointment scheduled where your Hearing Aid Dispenser will be able to discuss and assist you with the issues you are experiencing. We will also ensure that your comments are passed onto him so he is aware of the current circumstances.
If there is anything we can do to help in the meantime please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be more than happy to assist you.
Kind Regards
Hidden Hearing - Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
The lovely Kirsty is good gentle and…
The lovely Kirsty is good gentle and knowledgeable She creates a calming atmosphere
Highly recommend
22 avril 2022
Avis spontané
Impressed with the willingness to…
Impressed with the willingness to accommodate me for appointments even to visiting my home when it was difficult for me to visit Hidden Hearing premises in Largs. Very impressed also by the professional initial assessment of my hearing and subsequent refinements. I particularly appreciated the patience and courtesy shown to me by all the Hidden Hearing personnel who have dealt with me.
15 avril 2022
My appointment was handled promptly
My appointment was handled promptly, and in a courteous and friendly manner.
My hearing test was conducted in the usual pleasant and efficient manner, with
the results clearly explained, and fully referenced against my previous on-file
data, indicating that any progression in my hearing deterioration was relatively
minor, all of which I found entirely satisfactory, and in line with my expectations
based on my previous experience with Hidden Hearing.
16 mars 2022
Great Work
was at Ayr today for the dreaded ear wax removal job. it was very well done by Kirsty (so i might add). she had a really nice nature and explained everything prior to doing it.
11 mars 2022
Avis spontané
Excellent service from Isabel and David.
16 novembre 2021
Routine hearing appraisal but…
Routine hearing appraisal but incorporated much new thinking as a result of the pandemic - impressive. Made to feel at home and everything carefully explained. Use of auriscope gave rise to no discomfort. Reception offered a warm welcome.
21 septembre 2021
Excellent service as usual.
1 septembre 2021
Very good experience altogether
Very good experience altogether. The 4echni can was friendly and decent time explaining hearing loss and asking about my difficulties.i did not feel hurried at all and when I left I came away very satisfied that I had had a thorough examination and had been given advice about going forward. I had a phone call from the technician about 3 days ,after to check if I had any questions
4 août 2021
Technician very polite and professional…
Technician very polite and professional explains any change in my hearing
27 juillet 2021
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