I needed to telephone Audika
I needed to telephone Audika, Chester le Street to arrange my mother's yearly hearing and hearing aid review.
I was put through to Hayley at the Blackburn store and was so very impressed by the service I received.
Not only was she able to book an appointment there and then, she also confirmed, due to my mother, sadly, having to be placed in a Residential Care Home, she was able to confirm that a home visit was available.
All in a matter of minutes! This is what I call 'Exceptionl Customer Service'.
Thank you Audika and especially Hayley for one of the best experiences I've had regarding Customer Service.
A great Ambassador for Audika.
Thank you so much.
Terry Connelly.







