Audika - Bolton Avis 

I visited Hidden Hearing Bolton with an elderly relative, I got the day wrong but Daniel Bingham and the lovely lady on reception managed to fit us in. Daniel was was great with Jim, he was very professional but also very friendly making us feel at ease. Jim got an appointment to go back a week later, I could not attend as I had to return to the USA. Jim didn’t turn up for his appointment, Daniel let me know immediately. Fortunately Jim did turn up the following day and once again Daniel managed to fit him in. I definitely recommend hidden hearing in Bolton, very professional, accommodating and friendly.

the professionalism

As in previous visits I received good attention and care for my disability in hearing. Test results were explained in details and necessary adjustments were made in my hearing aids.

Everything was explained in full no pushy salesmen a really pleasant experience would definitely recommend

I had a very proper and thorough hearing test. Given aids to test for comparison afterwards was really eye opening at how much I am missing out on and I thought I really wasn't that bad. I have made a further appoint mid year as I'm not home for the next 7 weeks. But have emailed Daniel with a few questions which he answered in a very indepth and accurate manner.

Everything is made clear to you throughout the appointment and the care and commitment is clear to see.

Excellent service,Joshua Devine is always on time.He is the most helpful audiologist I have met,and the reason I went with Hidden Hearing.Always very knowledgeable about the new products and very friendly and easy to talk to.Always look forward to his visits

The members of staff are lovely. It was the most thorough hearing test I have had. I would recommend it and I will definitely go back there.

Joshua made home visits for me and is very knowledgeable, professional and patient. The whole process was fully explained to me and I am delighted with my new hearing aids. I would recommend Hidden Hearing to anyone and especially Joshua Devine. Even contacting the office is excellent. If they can’t take your call they ring you back. Everyone is very pleasant and helpful. Full marks

Good customer service. Wax Removal expert Diane Cole did a great job on my wax. I arrived early and was looked after by Diane immediately, she explained the procedure clearly and answered all my questions in detail. Thanks Diane. Larry Pecenkus.

A very positive experience; effective and comfortable treatment, no waiting and Diane Cole explained things clearly and was very personable.

Hidden Hearing responded quickly and efficiently.

Prompt appointments and helpful advice from local office. Reassuring ongoing contact/visits to help get the best from the new hearing aids.

The hearing test and follow-up have always been of first-rate service. If I have a problem it is quickly resolved. The technology allows me to hear with ease and I have full control over whether I am using the day-to-day hearing aids in private or public or if I am using the Tv or Bluetooth connectors.

Came in for a free hearing test.Seen almost immediately by Daniel who explained what was going to happen in a straightforward and simple manner.
Felt at ease throughout and received my test results in a graph form. One for each ear. My hearing was slightly less than the norm but for a 70 year old, not bad.Results showed that higher pitched sounds were more difficult for me to hear than lower pitched and that my right ear was slightly worse than my left.
All in all a very useful exercise at no cost. I now have a base-line should I feel any deterioration. In any event I was advised to re-test in 3-5 years.

We were met by a very pleasant person, Mandy, who introduced herself and took my mum into the room where she was to have her ears waxed. My mum is 100 and whilst still very much with it struggles with her hearing. Mandy was kind, sympathetic because mum’s ears were blocked by the wax, very good at explaining things and gentle when using the equipment. She was very good at what she did and was so pleasant throughout and talked to my mum in a lovely way. Cannot fault the whole process. Excellent and would recommend Hidden Hearing without hesitation to others. Wax removal was simple and easy and worked.

The consultant was very professional and Experienced and made the process of choosing new hearing aids effortless and resolved all our questions and concerns

Thoroughly good experience and appointment.Everything was explained extremely clearly in a very friendly manner and nothing was rushed which made me feel at ease

My mother can hear clearly.

Her hearing aids are better than the NHS.

She has a new lease of life.