Audika - Derby Avis 

Amazing very attentive and explained everything was very impressed thankyou look forward to placing my order for new hearing aids

Today I had the best person I have ever had to check my hearing aid. Her name was Dee , she explained everything to me and took her time.
Going to
Have a review in 2 weeks time.

Had ears syringed by Laura. She was really friendly and knowledgeable put me at ease straight away

Welcoming receptionist.
Laura, the clinician is a skilled professional.
Informed verbal consent
Procedure explained
Painless procedure
Microsuction was 100% successful.
A Very Satisfying Experience

After Service. Their After Service is very good which to me is very important. Dates are kept and any queries one has between appointments the Staff are very helpful. I have visiting Staff and they are always polite, helpful, and give one confidence they are doing all they can to help one.This is the Staff from Derby/Nottingham Hidden Hearing.

A good consultation held in a very professional and friendly manner. A thorough check of my ears and a full explanation of the findings. I'd certainly recommend Hidden Hearing in Derby :-)

Maariyah at the Derby branch is great. She is very helpful, knowledgeable, kind and empathetic.
She always takes time to explain things and recommend the most suitable hearing aid. She also explains the level of hearing loss using the audiogram on the computer.

Great service from Maariyah Nazir I was concerned about my hearing but once tested she said I’m within normal hearing levels for my age and gave me some tips of what to do to help me. My husband went with me and she even shocked inside his ears to see if they were healthy. Great support.

On arrival there may be a gap to allow an earlier client to complete their task. There is no boredom gap on taking a seat after entry. Instead there is a friendly chat with the appointment secretary,until intervention by the assistant with the expertise on expensive products, to step into the main office and be comfortably reseated.
At this stage Hearing tests are completed with friendly efficiency, supported by a clear explanation of the unique benefits of the HH hearing aids. Questions are accepted and clearly answered, which over a short period of time is able to convince a customer that expensive goods constitute a valuable aid to hearing and to a sound investment. The customer needs to study materials to ensure the wearing of the aids continue to be safely and efficiently achieved. At the shop interview the high level of verbal explanation is supplemented by a speedy supply of small booklets which covers a wide range of data, and together with pamphlets on specific targets, such the vital task of cleaning the hearing aids. Reading the materials on this issue confirms the use of extra practical tools for cleansing.
Overall a conclusion that the the assistant with expertise qualifies for a first class award in achieving a sale. Views of a happy client and investor!

5* service by Maariyah, who fitted CROS hearing aids for my single sided deafness. Nothing is too much trouble, no question too daft and with a very thorough, personalised and warm approach to make you feel comfortable. Maariyah and Teresa are a fantastic team and I am so glad I found them to help with my hearing.

Had ears vacuumed out to-day, was a little nervous but Jan at the Derby branch put me at ease.
Lots of wax removed painlessly.
Defo recommend this branch as all the staff are friendly.

Asad was very professional and provided a great service

Teresa, the receptionist in Derby Hidden Hearing is always welcoming and friendly. She remembers my name every visit and is fantastic asset to Hidden Hearing. Thankyou Teresa, always ready with a smile and a friendly chat x

I thought my aids were working until I had my new ones ! what a difference! i now can now hear my clock ticking and my door bell beeping. All thanks to Maariyah at hidden hearing Derby.

Have been going to Hidden Hearing for 4 years. Went last month for some new hearing aids and Maariyah was the audiologist that I saw. She was brilliant. Put me at my ease and explained everything nothing was too much trouble.

Very easy to make an appointment and this was confirmed by a professional telephone call to ascertain my needs and give me all the info I needed. On the day Teresa gave a very warm welcome and put me at ease and Maariyah the audiologist was excellent at explaining the tests she was going to do and what these would mean to me. I was very impressed with the whole process and the care that was given to me, you are both fantastic at what you do. Thank you once again.

Absolute wonderful service after losing a hearing aid whilst visiting hospital which has been replaced through Insurance. Hearing Aid Dispenser Asad has been today excellent service thank you.

Maariyah the audiologist was very patient and explained everything in detail especially considering i find it as an unusual problem. Teresa welcomed me with good coffee. Time was no object !

Just been to Hidden Hearing in Derby for ear was removal and had excellent service from Laura. It was my first visit and in spite of being apprehensive I was put at ease immediately and wouldn’t hesitate in going back. Very pleasant experience and highly recommend.

I had a home visit with Asad Batt who was extremely good, very professional answered all my concerns and was very reassuring.