Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... Voir plus
Établissement
Changer d'établissement419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB
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Lisez les avis des autres
Quick and easy to arrange an ear wax removal appointment. Jessie was superb, really patient and mindful of some acute sensitivity in my right ear, close to a nerve. Follow up already fixed in 6 months... Voir plus
Host person carried out exhaustive hearing test and convinced me that a hearing system from Hidden Hearing would solve current equipment inadequacies.Cost was an issue,however and it was agreed that I... Voir plus
I experienced complete hearing loss for two days caused by a huge wax build up. After contacting Hidden Hearing I was given prompt attention by an ear wax removal specialist.What great treatment an... Voir plus
Coordonnées de contact
419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, Royaume-Uni
- 020 8515 8300
4,8
Excellent
131 avis
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Les gens ont aussi consulté
The service is second to none.
18 septembre 2024
Angela the audiologist remembered me…
Angela the audiologist remembered me and gave a very personalised service. So kind and efficient
21 août 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I dont think I can rate Hidden Hearing…
I dont think I can rate Hidden Hearing fairly
I have only visited Hatch End store twice, both times I arrived early, but had to wait for my appointment time
Once to get them to connect my hearing aids to connect to the app (that lasted less than a day)
I then received an invite for a hearing check up (that never happened)
They tried to connect to the app, they couldnt connect to the app, so it was deleted
They increase the volume on my hearing aid by two points
So I've just had two invites and the work was done on their PC
I have another invite in a years time
14 mai 2024
Réponse de Audika - Hatch End
Good morning
Thank you for your review explaining your experience.
We provide aftercare and servicing which is available at any time it is required.
One of our team will contact to you today to discuss any issues you maybe currently experiencing.
Please reach out to our customer services team at any time on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
Excellent service
Angela was very friendly and made every step of the process for the hearing test and immediate supply of hearing aids very clear to me.
30 avril 2024
Just very smooth and professional
9 avril 2024
The perfect audiologist
The audiologist, Farhit at Hatchend was very polite, sympathetic and above all very professional and knowledgeable. She was the best consultant I have met during my long relationship with Hidden Hearing.
3 avril 2024
Lovely and professional people.
29 mars 2024
Excellent
Good reception, proper explanation and good interaction made it an excellent visit
1 mars 2024
She was very helpful and polite knew…
She was very helpful and polite knew everything
14 février 2024
Great experience
Yesterday I’ve been to Hidden Hearing Hatch End branch to collect my new personalised hearing aids. The whole experience it’s been great. Both the receptionist Stephanie and the doctor Nicolo Grano have been great. Nicolo is been very professional and caring, he explained everything very well. My new hearing aids are very comfortable.
25 janvier 2024
Avis spontané
Very polite easy communication very…
Very polite easy communication very clean shop very helpful and always willing to help if possible
24 mars 2023
Avis spontané
Roopa did a great job!
Just had ear wax removed at the Hatch End branch. Roopa did a great job. Explained the procedures clearly and carried them out professionally. Could hear a lot better afterwards. Highly recommended.
6 octobre 2023
Avis spontané
Roopa was very thoroughand personable…
Roopa was very thoroughand personable and she made sure I knew everything that she was doing. I would definitely recommend her and would come and see her again.
29 septembre 2023
Avis spontané
Wax removal appointment
Roopa Samani was excellent in wax removal - efficient, thorough, pleasant. Reason for 4 rather than 5 star is not Roopa, it is that for some reason the appointments system IT shifted the time of my appointment, which I only noticed late on. It seems to be a known issue and needs fixing - I was inconvenienced.
5 septembre 2023
Avis spontané
Very happy with the service and felt…
Very happy with the service and felt reassured and confirmed and my hearing feels improved post the threatment
18 juillet 2023
Avis spontané
Fast, effective and painless.
Impressively fast, totally effective and painless procedure. Very efficient and pleasant operator in Roopa Samani.
I have no hesitation in recommending this service to anyone needing ear wax removal.
3 juillet 2023
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