Audika - Hatch End Avis 

138
•
TrustScore 5 sur 5

4,8

419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

James at the Hatch End UK branch was very welcoming and knowledgeable.He put me.at ease as this was my first ever hearing test,which he carried out very efficiently. He then offered various solutions... Voir plus

Noté 5 sur 5 étoiles

Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... Voir plus

Noté 4 sur 5 étoiles

I was received professionally. Hearing test fine and examination of the ears was good. I did notice that in the past the consultant cleaned and changed the wire? Cone, filter and batteries befo... Voir plus

Noté 5 sur 5 étoiles

Quick and easy to arrange an ear wax removal appointment. Jessie was superb, really patient and mindful of some acute sensitivity in my right ear, close to a nerve. Follow up already fixed in 6 months... Voir plus



Coordonnées de contact

  • 419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, Royaume-Uni

  • 020 8515 8300

4,8

Excellent

TrustScore 5 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(138)

6 004 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent professional Hearing Specialist


Angela is an excellent Profession.
provides an excellent service
She is very knowledgeable in her field.
Gives clear and precise information
Makes you feel very comfortable and at ease
Always on time and very polite

3 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Ear wax removal

Ear wax removal was a very professional and helpful experience. Roopa Samani explained and managed the process with care and with friendly manner

28 mars 2023
Avis spontané
Noté 4 sur 5 étoiles

Lovely service

Lovely service from Dr Mary Wakwabubi at the Hatch End Branch. Explained everything in detail for my first appointment. Only had one appointment so I cannot give a more detailed review.

17 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Roopa Samani at Hidden hearing…

I saw Roopa Samani at Hidden hearing today to have my hearing checked and wax from my ear removed. It was a pleasant experience I was greeted well, everything was explained thoroughly and the treatment was carried out with great care. I would strongly recommend Roopa to anyone who want their hearing checked. The technology used is also state of art.

24 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Service

I have had 2 appointments at hidden hearing in Hatch End with Roopa Samani. She was great and made me feel very comfortable, explaining what was being done and why. I was told more about the shape of my ear canals etc. which I didn’t know about and this was helpful. She took pictures before and after treatment to show change and did tests to check efficiency of my hearing on a graph. Overall great experience.

10 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service at Hatch End

The staff at the Hatch End branch were all very helpful and polite.
Mary explained all the tests that were carried out and helped to put me at ease.
There was no sales pressure and I didn’t feel rushed in any way.

22 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Told I needed my ears cleaned.

I went for a free hearing test, as advertised, but was told my ears were too blocked. So I went away, applied Earol spray (as advised) then rang up to book a clean. I was charged £70 over the phone in advance of the cleaning service. When I attended to get them unblocked I was told they do not need cleaning, adding the 'Earol' must have worked! So I naturally asked about my money, I was told 'no as I had had a service', and was then told to be 'thankful they didn't need treatment'! After writing to complain I did get £30 back (less than half); I suggested why not a £20 deposit, then pay the other £50 when they are actually cleaned? They won't do this, I wonder why? £70 is a days teaching for me! I still feel robbed and will, in future, use an audiologist that doesn't take the money up front. Imagine if your dentist had the same policy?

20 octobre 2022
Avis spontané
Logo de Audika - Hatch End

Réponse de Audika - Hatch End

Good morning,

Thank you for taking the time to leave your review and we're sorry to see the reasons why.

We can see that you have been in contact with our Customer Services Team regarding this so we will ensure that your review is passed onto the management team for reference.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Noté 5 sur 5 étoiles

Visited Roopa Samani at Hidden Hearing…

Visited Roopa Samani at Hidden Hearing Hatch End Pinner for micro suction to remove wax. Roopa was careful and performed the procedure successfully. The booking arrangements were efficient and I was seen on time. I will return for further treatment if needed.

27 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Mary Wakwabubi

I found Mary to be courteous and professional - she fully explained the process and was happy to answer any questions - good experience

8 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Ear wax removal

I found the practioner kept me informed about the process and though I had to return as The wax was very hard they were very thorough and professional

16 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you Mary!

I had a hearing test with Mary this morning - extremely courteous and professional and thorough. Explained the process and the results very clearly

29 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Roopa Samani was very helpful and…

Roopa Samani was very helpful and always explained to me in details what procedure was being performed and showing the images and videos. The whole experience was painless and as smooth as it could be.

29 juin 2022
Avis spontané

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