Audika - Hove Avis 

Always a good experience.

Welcoming and so helpful when testing my hearing. I had an amazing experience at the age of 50 when they tested a hearing aid in my ‘deaf’ ear and I could hear on that side! I haven’t heard anything for nearly all my life.
Very emotional experience with supportive audiologist. I recommend Hidden Hearing.

The Brighton staff are professional and friendly, but the hearing aids do t let.e function properly in noisy conditions and wind noise is a huge problem.

Liam (audiologist) and Mary (office) both very professional, friendly and helpful, dealing with my visit for the free hearing test I was offered after completing the free online hearing test on the Hidden Hearing website. In my follow up email I asked if i will receive a report, confirming the findings of my test for my records (this can be a simple email or 1 line/ 1 para automated report) and am waiting for clarification from someone in the team at time of writing. The explanation during the consultation and on screen was great (and maybe I should have asked to take a screen shot of the graph), but to benchmark future changes, I think some kind of take away record is good, for comparison purposes as my hearing continues to change with age.

If you are even thinking you might have a hearing issue, this is the place to go.

Liam Colclough, the hearing specialist, was completely professional and kind. He listened carefully to my issues, provided a thorough hearing test and explained the various options that could address my hearing. Moreover, he was able to provide my practically invisible hearing aides so quickly, I was able to get to a theatre and hear a play clearly for the first time in 2 years!

Mary, the administrative assistant, is also a professional gem, getting me booked in quickly, is charming and helped me through the easy process.

A five star review….if I could give 6 stars, I would!

Respectfully submitted,

Claudia Powell Fisher

Truly life changing getting these hearing aids. It’s enriched my life so so much. Thanks to Liam who is wonderful and has helped me so much. Can’t recommend hidden hearing enough.

Very friendly and attentive staff

Always a treat to visit and fantastic people

its a pleasure to go to a warm welcome and coffee is offerd and ian who i see at the hove branch is a realy nice guy infact he is part of he family now .

Liam and Mary are always friendly and caring and any changes are discussed . I always leave with a better understanding and hearing

Very professional, instructive and helpful

Friendly, efficient and knowledgeable.

Great friendly service, and a clean painless experience.

I was given a warm and friendly welcome upon arrival.
I would like to thank Belinda at the Hove branch for her thorough and professional work across both my visits for ear wax removal.
I would highly recommend.

Very good experience. Belinda was excellent. . She took lots of time to explain the procedure and was friendly, thorough and highly professional throughout. I definitely recommend.

The personal attention by receptionist Mary, as always, first class.

My experience at hove has always been a pleasant and informed time. I am very pleased with efficiency of my hearing aids and the help I receive from Liam.

Liam and Mary are very helpful and easy to talk to very professional.

Most helpful free hearing test which makes it more likely to go back to HH hove if I need new hearing aids .
The reception offered coffee as as I was ten minutes early for my appointment which started promptly at the given time