Audika - Leeds Avis 

I had a really great experience recently at Hidden Hearing with Ayisha and Faraz at the Leeds branch.

I had a couple of problems with my hearing aids, however they really looked after me and dealt with everything, keeping me in the loop, to a resolution.

Obviously you never want to have a problem or issue, but having great communication and advice, along with a caring manner really helps you as a customer and makes the whole situation less frustrating for everyone.

Thanks for looking after to me. Along with the lovely lady on reception, who despite a personal loss, went out of her way to be helpful.

As usual, I was well-reminded prior to my appointment by Email. Which took place on time and with with the same person I had had originally had my test, who was welcoming and answered my questions and made adjustments to my hearing aids, giving excellent advice and the encouragement to be in touch should any problems arise for me. Also making sure I knew to about supplies that could be posted to me, if required. Once again, a pleasant and reassuring experience.

Didn’t have the hearing test as normal , just a lot of questions and trying to sell the wax removal

Went for my first ever wax removal appointment in Leeds with the lovely Mandy. I was walked through the appointment proceedings, fully informed about everything and even got to see the inside of my ear which was interesting! Mandy was very considerate and I felt safe being guided through the process by her. I also had a hearing test at the end of the appointment and found that my hearing level was normal. Would definitely recommend this experience with hidden hearing and Mandy in particular! £50 is also very good value for the service I received!

Mandy at Leeds was very efficient and helpful and explained everything she was doing very well.

Paid a visit to Mandy in Leeds for ear wax removal - procedure was simple and straightforward using microsuction, to remove a small build up in one ear. Mandy was very friendly and knowledgeable and actually made the whole experience a pleasurable one

The service was quick and technician helpful

Farza did a great job explaining and carrying out the hearing test

My 89yr old Mother was visited today by Faraz Aslam and I was with her for support. Quite frankly I was not needed as Aslam was very understanding caring and professional. He dealt with her queries and gave detailed explanations and advice on how to improve things, eg the positioning of the phone.
Aslam was particularly smart and Mum thought his highly polished shoes were very smart. This is important for her generation and gives them confidence that they will have pride in their work if they have pride in their appearance. The service we received today from Aslam was excellent and he is a credit to your company.

Very professional with a smile - latest equipment

Having received slightly disappointing results from several other earwax microsuction clinics in the past, I attended the Leeds Headrow branch on 4th of September. I was treated by Mandy, a most gentle, professional and friendly audiologist. All stages of the process were clearly explained in easy to understand terms and it was fascinating be able to view the ear canals on screen, something I’ve never seen before. I would certainly recommend Mandy at the Leeds Hidden Hearing clinic for audiology treatment.

Faraz is a very helpful hearing specialist, plenty of guidance and reassurance. The office staff also friendly and excellent admin support. Looking forward to ongoing follow up.

Mandy and all the team are amazing. Visited today for ear wax removal and it’s the best thing I’ve spent my money on. The service is second to none, friendly and always welcoming.

Aleesha was warm and friendly and explained each step through the appointment

First time I had seem my eardrums the tech is brilliant and so is Mandy who carried out the process

I found Hidden Hearing after a quick search of the Internet. I needed an urgent appointment as I was experiencing severe pain due to impacted hardened wax, pressing against my ear drum. They were offering appointments much sooner than the other companies out there. Prior to the appointment,I was quite apprehensive about the whole suction removal process. I am in my 60's and have never had this done before. I needn't have been nervous. Upon arrival I was welcomed by the friendly receptionist, and offered a coffee. The premises were modern and spotlessly clean. Mandy the Audiologist was fantastic. She explained in detail what would happen next. Starting with how the machine operates, demonstrating the suction pressure on the back of my hand. They took before and after pictures/video using a tiny camera. Mandy was kind and gentle throught the procedure.saying we could stop at any time. She skillfully operating the equipment. I felt very reassured. I would highly recommend this company.

I saw Mandy this morning in Leeds for wax removal. She explained everything to me in a very professional and friendly manner and put me completely at ease. I would highly recommend this service and Mandy in particular.

Prompt timing checked my hearing gave me results.

Efficiency and understanding. From the word "GO", some years gone, the quiet efficiency of Hidden Hearing has been apparent. The understanding of different problems is to the fore and the speed of their provision of hearing aids was amazing, followed up by regular "maintainance" sessions. All of this has made for a much easier life and being able to hear so very much better.