Audika - Leigh-on-Sea Avis 

I have been with HH for about 10 years & have found the product, service and attention by my audiologist second to none. She has worked hard to find a solution to my hearing problem (I have tinnitus as well as hearing loss) and I also know that she has put hours in outside of office hours.

I went for a hearing test at Hidden Hearing in Leigh - on- Sea. The test was carried very professionally and sensitively by Jen . After the test she explained the results very clearly and concisely. Both Jen, and the staff, were very helpful and courteous. I would have no hesitation in recommending Hidden Hearing to anyone who has issues with their hearing.

Jennie at the Leigh-On-Sea branch was absolutely fantastic today. This was my first visit and Jennie was able to really quickly understand my own personal hearing situation. Her thorough yet personable approach is amazing, and she took the time to fully understand all of the details affecting my hearing issues over the past few years. But rather than just simply jumping to selling me hearing aids following a series of quick tests, Jennie explained to me what was actually going on with my hearing, before making some really great recommendations. Her expert knowledge was absolutely clear, but her empathetic and professional manner was a true breath of fresh air. Armed with this new information, I am fully prepared to get my hearing sorted, starting with proper medical attention. After which I will not hesitate to quickly return to see Jennie so that she can help with my learning problem, and I just know that she will do her upmost best to give me back the opportunity to live my life without impairment. Thank you Jennie!

I was most impressed by the quality of service I received at the Leigh on sea branch . The hearing aids made me realise what I had been missing for some years . The quality of the sound is excellent . The friendly staff made me feel at ease the whole time I was in the branch . Nick, the audiologist was very patient and guided me through the hearing test process . I also saw Jen the audiologist who made some adjustments and was very helpful. I was welcomed by the receptionists Su and Keely, who very kindly made me a hot chocolate in the few minutes before my appointment time . All in all a very good experience.

I was very impressed with the whole experience. I was seen promptly and the whole experience was quick and professional

Great service, and my family think its fantastic that I can hear and join in conversations again.
I would recommend them to anyone who needs to get there hearing sorted. I wasted so much time with the NHS.

She was a good listener.
She was very accommodating and patient.

Excellent service! Got a cup of tea on arrival and chatted with friendly receptionist. Jennie did my hearing test, absolutely lovely lady. Very thorough and talked me through each test as we went along. Highly recommend!!

I was anxious before the micro suction procedure. I was immediately put at ease by Wendy who was kind, considerate and very professional. I saw before and after photographs and the experience was painless. I fully recommend the service and will be returning if the situation arises again.

Very helpful and experienced. Learnt so much spoke to me as I was important

Wendy at the Leigh on sea branch was very patient and professional. Also highly skilled at her job.

All the tests confirmed what I already suspected. The Hearing aids do everything I could have wished for. The audiology examination and advice on what to expect was excellent. Thanks to Jennie's testing and advice I no longer think my wife is mumbling!
Many Thanks

I’ve been thoroughly impressed with my treatment at Hidden Hearing. They are very professional and caring. I left feeling much more positive.

Jennie Canham and receptionist were very welcoming and professional. The tests and results were explained well,can not recommend highly enough!

Saw Wendy at Leigh who was very thorough. She explained what was going to happen and updated me as it was happening. I had to come back for a second appointment but having taken her advice regarding preparation everything went smoothly. Made a huge difference

I initially went for an ear wax removal appointment with Wendy, who was very welcoming and explained the process in detail before doing the work. She advised I have a free hearing test a few days later, which I did but was reticent as I have been almost completely deaf in my right ear for 30 years. I saw Nick Dean who tested both ears and surprised me when he said my right ear was showing signs of life. Now 2 weeks later I have hearing aids and unbelievably can hear 'in stereo' again which is something I was told years ago would not be possible. Technology has advanced of course, and thanks to Nick I am now able to enjoy conversations in all environments. The team is very friendly and very courteous, it was a privilege to meet them!

The level of care understanding and professionalism from the staff was truly amazing

The ear care practitioner (Wendy Green) explained exactly what she was going to do to remove the ear wax build up. She showed pictures of my ear canals before and after the micro suction treatment. She also advised that I keep water out of my ears for a minimum of 48 hours to prevent any infection. Thank you Wendy for such excellent customer service and painless treatment.
Neil Payne

I have been a client of Hidden Hearing Leigh on Sea for many years and during that time they have been very honest and helpful and reliable.
I am now profoundly deaf and Jennie Canham goes that extra mile to help me as she did today.
Hidden Hearing staff are wonderful and speak clearly to you. Thank you very much.Patricia Gregory.