Audika - Newcastle Westgate Road Avis 

Excllent annual review .All questions covered and answered thoroughly by Michael . Current audiogram explained comprehensively and I felt involved as a partner in the processs throughout . Well done folks

Thanks to everyone. You went out of your way to make me feel important

The person that carried out the hearing test was very professional and he explained the result. The hearing aid recommended and package that went
with it in my opinion was too expensive.

Being miss lead. I was told 2 years ago I will not need to get new ones again as the ones i have bought can be updated without purchasing new ones. Just to be told that if I want to hear better I will need to buy new ones. Further to this I was told that my ears had no wax in and was clean, then I get an email to tell me I must book an ear wax removal session. What is going on.

so far i have them cancel my apponiments twice so its taken nearly 6 weeks just to get a test. from august to september. and there is still time to cancel me again. they have limited appointments so find it hard to fit me in with my shift pattern, so far poor service.

Helpful and professional took time to explain the different devices available

1st time getting my hearing checked, I found it very help

Had to call Hidden Hearing out to my house and bed bound father, came the next day and sorted his hearing aid out

Very professional and no time wasted

So easy to get a prompt home appointment. Very professional examination with reassuring advice. Follow up was satisfactory and I won't hesitate to recommend to family and friends.

Very efficient service and no waiting time. Wold recommend Hidden Hearing to anyone wanting or needing a hearing test. Thank you.

1. Easy to get to on public transport
2. Michael was courteous, helpful, and above all knowledgeable.
3. Everything was explained clearly and in detail.

David was precise, knowledgable and really knew his stuff.The difference between the aids and the NHS ones that I am currently wearing was nothing short of remarkable.

Following my previous review in which I rated Hidden Hearing very highly for excellent service, I have now received the Total Refund promised, which is part of their 60 day commitment to customers should the hearing aids prove to be unsuitable.

I think this is an exemplary company

Very good and I feel comfortable

Very good, very respectful, very loyal, they did their jobs skillfully.

Friendly staff made me feel at ease. Knowledgeable and informative. Explained what was to happen and checked I understood.n

Excellent service

I had my ears cleaned out by suction, the procedure was explained and Jo took her time, she was very caring, whilst remaining professional.
It was not painful at all, just noisy.
If you have blocked ears, this is well worth the money, considering a waiting time at the GP of approximately 12 weeks.

Michael in the Newcastle upon Tyne office has been so helpful and kind. His advice right from the beginning has never felt like a pressurised sale - just a genuine desire to help