Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a... Voir plus
Établissement
Changer d'établissement38 Friar Lane, NG1 6DQ NOTTINGHAM, Nottinghamshire, GB
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Lisez les avis des autres
We are visiting from Australia and my father-in-law needed his hearing aid fixed. We went into Hidden Hearing in Nottingham and were greeted with the most exceptional customer service. Tamara and Faye... Voir plus
Really friendly, extremely helpful makes you feel at ease and comfortable! Talks you through everything first. Answers all questions with clarity and gives good advice. Been with them from beginning o... Voir plus
First class service from Nottingham hidden heading staff, nothing is too much trouble : any issues sorted straight away. Brilliant audiologist. Please come to the branch. They are my first post of cal... Voir plus
4,8
Excellent
130 avis
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A very positive experience!
I had a very positive experience with Hidden Hearing right from my first contact with them. They were quick to respond to my enquiry and it was easy to make an appointment at a time that was convenient. The Nottingham branch was beautifully clean and tidy, and felt like a very private and peaceful space despite being right in the city centre. The testing process was clearly explained, and I felt very comfortable with the audiologist. I also learned more about how to protect my hearing while I was there. The tests were comprehensive, and I recommend this company if you have any concerns at all about your hearing. Thank you!
12 avril 2024
Avis spontané
Excellent service
Hidden hearing Nottingham is the best ever hearing company I ever dealt with. Every time I come in the professional Faye answers all my questions and explain. I give her 10/10.
10 avril 2024
Avis spontané
Wonderful experience
Faye was amazing kind patient and really explained the process well and feedback was very detailed which I appreciated
Venue perfect,confidential and felt safe
Would highly recommend to all
9 avril 2024
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff condescending
I was told that the pain I was experiencing was all in my head and when I disclosed my anxiety diagnosis she told me I should not be stressed as my degree is ‘easy’.
This was very unnecessary and belittling
21 février 2024
Avis spontané
Réponse de Audika - Nottingham
Hello Holly,
Thank you for your review. We are sorry to hear of your experience and would like the opportunity to speak with you in order to resolve this.
Unfortunately, we cannot reach out to you due to the anonymity of your review but would appreciate it if you could contact our customer services team on 01622 775191 / 0800740 8796.
We are busy today so please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, we are available on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd
Very profesional and thorough test.
Very profesional and thorough test, far more extensive than the NHS test at boots.
22 mars 2024
Thorough appointment done with great…
Thorough appointment done with great care and concern. Excellent service.
14 mars 2024
Great friendly service
Great friendly service. Expert equipment. Comfortable surroundings.
13 mars 2024
Great experience
Reception was good. Doctor was even better, and clearly knows his job. Very lovely and professional people.
4 mars 2024
Feryale is very friendly and very professional
This is the best place for hearing, I recommend ed to all my friends.
27 février 2024
Avis spontané
Very pleased with how I was made to…
Very pleased with how I was made to have a comfortable experience.
15 février 2024
Very professional
Very professional, and friendly treatment. All issues very clearly explained.
14 décembre 2023
Avis spontané
Excellent customer service
Excellent customer service. All staff were very friendly and made us feel very welcome. Made the whole process of getting the new hearing aids easy. Strongly recommend the Nottingham branch, you will not be disappointed.
8 décembre 2023
Avis spontané
My experience with Faye at Hidden…
My experience with Faye at Hidden Hearing is amazing. Fay explains everything so well. The hearing aids I use have enables me to be more independent and have changed my life. I would highly recommend Hidden Hearing in Nottingham. They also provide great customer care and advice.
6 décembre 2023
Avis spontané
Came for a hearing test
Everyone was lovely and everything was explained to me in a way I could understand. They were super helpful so would definitely recommend to people to get their hearing tested
26 septembre 2023
Avis spontané
I would give more than 5 stars if that…
I would give more than 5 stars if that was an option. Going for the higher range hearing aids is value for money and even better value for hearing health as I feel looked after by my hearing aids and the dedicated staff.
22 août 2023
Avis spontané
Perfect
Excellent service, very welcoming and patient,knowledgeable and giving further advice.
10 août 2023
Avis spontané
Perfect:💯
I VISITED HIDDEN HEARING NOTTINGHAM: I am happy with the visit and would recommend all to have a hearing test.
8 août 2023
Avis spontané
Excellent service ,Faye is very helpful…
Excellent service ,Faye is very helpful . My life has changed for the best ,thanks for hidden hearing. The staff are wonderful 👍
4 août 2023
Avis spontané
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