Audika - Perth Avis 

I was made to feel very comfortable and Daniel Merritt explained each step very clearly.
We had been advised by a friend that her experience with Hidden Hearing was good and I can agree with that

From the initial contact I was well looked after, the staff were great things and what was going to happen was very well explained and the proceeds and results were also well explained, I was / am very happy with how I was treated.

The audiologist was friendly, professional and explained every part of the process fully and clearly.
She made me feel relaxed and comfortable with the whole process and explained the results of each part as well.

Exceptional customer service from all the staff

Everyone at Hidden Hearing in Perth are so helpful and very informative putting me at ease. They spend a lot of time with you, making sure everything is perfect.

Short waiting time for an appointment, taken before time and an efficient test and advice with an appointment for a follow up appointment after purchasing hearing aids.

Warm welcome, thorough test, was given good advice for actually wearing what l already have.

Excellent personalised attention from staff with an easy, relaxed atmosphere in which to share any problems you mat have and have your questions answered.

As always, very attentive and explains all that is going on throughout session. Great, thank you

Andy was so professional and made me feel at ease during my appointment. He had a great sense of humour and gave lots of opportunities to ask questions. Everything was explained clearly and concisely and the actual service itself was so effective. I loved the technology he used to show me inside my ears!

Easy to get to location, prompt with appointments, a feeling of thoroughness, every step explained clearly, friendly staff

Rated 5 out of 5 stars
Superb service
Superb service. I had a lot of wax in both ears: in fact, the wax was impacted in my left ear but it was removed comfortably. I would thoroughly recommend ear wax removal at Hidden Hearing.

Thank you to Ann Marie the receptionist who has sorted my appointments and been so helpful on the phone.

And also a huge thank you to Gavin who looked after my hearing. He took the time to listen to me and to what I was looking for. Gavin was extremely helpful, patient, and responsive to my hearing issues. His customer care is exceptional. As a result, I have a terrific new pair of hearing aids and know he’s there if I need adjustments. Thank you

I booked an appointment for an ear wax removal procedure. The lady that greeted me was very nice and Andy (the person who performed the procedure) was highly skilled and overall very professional. They resolved my issue and I am so happy that I booked to get it done there. Would highly recommend!!

Kerry was lovely, patient and explained everything clearly. Wax removal was painless. A hearing test finished the process. I felt I was in safe hands throughout.

Thank you for cleaning my Aunt's ears. She was happy with house visit and can now hear a bit better,

Twice I went to Hidden Hearing about my £2000+ hearing aids not working . the third time I went they wanted to charge me £350 to fix them. i'm off to the NHS now.

The Staff in the Perth branch, were most helpful, kind & considerate. Explained everything clearly and we have no hesitation in recommending them to anyone with hearing issues.