Audika - Sheffield York Street Avis 

Good test advice and recommendations for replacement aids and onward fitting of the new aids

I booked my appointment because I had noticed some small differences in my hearing in busier /bigger rooms and wanted to get a bit of peace of mind.
Lilly very clearly explained how hearing works, showed me what she was looking for on the visual exam and asked some questions before doing the hearing test. I felt really at ease.
I have mild differences in my hearing but it was really reassuring that I wasn't going mad finding it a little more difficult following conversations. Its nice to know that while I don't currently need hearing aids or any support that the team at hidden hearing are there if I do.

Not having someone try for the hard sell was much appreciated.

Would definitely recommend if you want to check your hearing and that you don't need to wait for it to be a drastic loss before checking it out.

Just had a hearing test by Hidden Hearing-The test was very thorough coupled with a good explanation of my hearing problems. There was no "high pressure selling" and I am now reviewing my options. Thank you Lilly.

Excellent service from a practitioner who gave valuable information on ear care as well as removing all the wax. I have had my ears syringed numerous times at various different places but I will definitely go back to Hidden hearing again.

Good. Very professional

Lily is very patient, supportive and informative.

You can get the same hearing aids cheaper elsewhere but it is not like buying spectacles. You really need advice and support. Also the aids may need adjusting to your specific requirements, which might change over time.

Lilly put me at ease straight away. She explained how the ear works in great detail
Very personable and professional

Lily is always attentive and patient. Very pleased with the service

I came for a hearing test after seeing a leaflet in the newspaper. I'm 40 and thought I'd damaged my hearing after years of using headphones for work and going to loud gigs.

I don't know why I put it off for so long as the whole experience was excellent. Lovely welcome and a nice coffee on arrival.

Lilly the audiologist was so lovely. Really reassuring and answered all my questions without making me feel daft for asking them.

Even though the leaflet said the appointment was free I did think there must be a hidden catch where I'd be up sold something. I wasn't and it was all free.

Overall I found it a really relaxing experience! Oh, and my hearing is normal and I can keep using earplugs at night. Win win!

Lilly is a brilliant adviser and a very kind lady. She is highly competent, patient and always helpful. Lilly goes with each appointment the extra mile and tailors her response to personal needs. I have every confidence that I have given the best solution to my hearing problem and that the devices will serve me well.
I can only recommend Lilly and Hidden Hearing to customers.

We had an appointment with Lilly at the York Street branch in Sheffield My husband already had a hearing aid but has had problems with it on purchasing. It wasnt cheap and they came to our home unfortunately after about 3 years the company went into liquidation. Eventually we made an appointment at Hidden Hearing. Lilly made us feel very comfortable and she certainly had a fantastic knowledge. We purchased another hearing aid and we are over the moon. No more crackling perfect hearing. We cannot thank Lilly enough she is a credit to the company. Many many thanks my husband will be able to enjoy Christmas. Again thank you.

Prompt attention given, everything fully explained, options given, early follow up appointments made, pleasant staff.

Very friendly and helpful and professional

The fact that I was able to have my visit at home where I feel comfortable plus a complete hearing test which was explained to me how it would be performed and the reason why.
Niteen Patel did a thorough examination with an explanation throughout.
Tried the hearing aids which was perfect but unfortunately way out of my price range being a pensioner and therefore declined to follow through at this stage so maybe you could try to make them more affordable for the elderly.

Brilliant! I had an appointment this morning as I’d started to struggle hearing my daughters during busy times. The staff were lovely, really welcoming and made me feel at ease. The tests were very detailed, Lilly explained everything beforehand so that I knew what to expect. After the tests, she went through my results with me and showed me on the chart what that meant for me. I’d definitely recommend making an appointment if you think you’re struggling, even if it’s to put your mind at rest.

Lilly, who dealt with the test was professional but friendly. She explained in detail about the hearing process and then gave the test. Following that, she provided aids and demonstrated their use.
I came away impressed with the quality of the service. Previous experience with a high street name seemed inferior by comparison.

I recently visited Hidden Hearing Sheffield for a hearing test and was thoroughly impressed with the experience. The premises were modern, tidy, and immaculately clean, creating a welcoming environment.

Lilly was fantastic - exceptionally helpful and professional. She made the entire process comfortable and explained everything in a clear and informative way. I left with a much better understanding of hearing health and the reasons behind certain hearing issues.

Overall, a highly positive experience, and I would definitely recommend Hidden Hearing to anyone seeking professional and friendly care.

extremely friendly helpful and professional as always.