I was very pleased with the person who came it was for my yearly check up and service. The only thing I would have liked different was, I mentioned more than once that I could not change the little... Voir plus
Établissement
Changer d'établissement4 Hampton Walk, Queen Square, WV1 1TQ WOLVERHAMPTON, West Midlands, GB
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As usual, Stephanie (Wolverhampton Branch) was ultra efficient and friendly. Hopefully she has fixed the problem I had, so far, (apt just two days ago) I think so.
Pooja Gupta competed a hearing test on my Mother on 17th April 2024. She was cery polite, patient & caring when dealing with my Elderly Mother. She showed a professional attitude & able to make my... Voir plus
I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carr... Voir plus
Coordonnées de contact
4 Hampton Walk, Queen Square, WV1 1TQ, WOLVERHAMPTON, West Midlands, Royaume-Uni
- 01902 796950
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Very helpful and friendly staff
Very helpful and friendly staff.
Main tech person was helpful - knowledgeable and informative .
What an amazing team
What an amazing team! I can't thank you enough!
I can't believe that I will have my hearing restored!
Excellent Experience
Stephanie, as always, was very welcoming and knowledgeable, explaining every test in depth. Completely putting me at ease. The coffee was very welcome also.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
the engineer was without a spare plug to lent.!!…
the engineer was very good at his trade, but it took a long time to persuade him that 1 of the plugs was not working all the time, he then said it would have to go back to the manufactures, OK but he did not have an ear plug to borrow. so I am on being lobsided. this must happen many times so why not have spares with him. now with Christmas looming, and I being with out over that time.

Réponse de Audika - Wolverhampton
Your Wolverhampton Staff are excellent
Helpful in identifying a slight hearing…
Helpful in identifying a slight hearing loss.
Excellent service.
Every year I am given a very thorough examination with detailed feedback expertly communicated. My hearing aids are then set up with the most resent settings for another year.
Wonderful customer service
Wonderful customer service from arriving at reception to my test with Stephanie who was amazing. Cannot speak highly enough how thorough the whole appointment experience was. No pushy sales technique either.
Pooja Gupta, Hidden Hearing
My father, who has dementia, received several home visits from Hidden Hearing recently. It was difficult for him to communicate during the testing procedure - a potentially stressful situation, but we'd like to commend Pooja Gupta, for her professionalism, patience and kindness throughout the process
Pooja was patient
Pooja was patient, kind and helpful with my 90-year old Dad. Couldn't have been better really.
The best team out The stuff is always welcoming
The stuff is always welcoming. Stephanie is probably one of the best help her out.
Replacement Aids
Went to Hidden Hearing upon recommendation having had different aids from different supplier for last 5 years.
Pooja Gupta saw me at my local branch and her experience and comprehensive testing and explanations of how newer technology was going to enhance my ability to hear made me feel so comfortable and willing to purchase my new ones.
Very thorough examination as well as explaining to my wife and myself the true benefits of the product.
Thank you so much for your help.
A very calming and welcoming, a hidden gem
A very calming and welcoming atmosphere,I went for micro-suction ear wax removal, my clinician was Molly she was very professional and explained every process of the procedure I was having clearly, no rushing, I felt in good hands and trusted in her confidence,she carried out the procedure quickly and took into consideration my feelings asking if I was okay and consulting with me along the way, Molly was a star, and clearly enjoys her job,she is an asset to the company, I can’t recommend hidden hearing enough a real hidden gem of a company, I would not hesitate recommending them to anyone in the future.

Réponse de Audika - Wolverhampton
I’m really happy with the results I…
I’m really happy with the results I received from the test and I’m very pleased.
Excellent service
Excellent service. Very reassuring and professional. No rushing through the appointment. Very professional hearing test with all results explained clearly and simply. Plenty of opportunities to discuss any problems or queries. Hearing aid given a thorough MOT. Highly recommend this branch and company
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