I am a new customer with the 2nd order of capsules for 3 months. Very pleased with quick responses from customer service in regards to taking this product. I started taking Pomegranate for high blo... Voir plus
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For one, customer service is great! The product itself is amazing...my husband and I are taking the AMLA Superfruit Extra, less than the recommended 2 per day (about 5 per week, each), yet noticed si... Voir plus
I did not intend to sign up for a subscription service when I placed my initial order for my Alma capsules. Once I realized my error, I contacted Customer Service for a cancellation and full refund.... Voir plus
I ordered this supplement and later found that it is mot compatible with my medications. Even though it was my error for not checking first your customer service representative told me I would not be... Voir plus
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Refunddealt with immediately
It was dealt with immediately an d I was emailed directly without questions or delays. It was the first time that a refund & cancelled subscrip t io had been dealt with so efficiently & quickl y. Thank You
Auniva returned message right away
Auniva made sure I had my Alma before I ran out and when I wanted to cancel my subscription they did it right away. It was not because I didn’t like it but only because I am well stocked up. I will be ordering again but this time only as I need some.
Sarah took care of the situation
Sarah took care of the situation. I was trying to cancel my subscription but for some reason it was not letting me do it. I also cancel the order that was going to be sent out in the next couple of days.
Sent email to support team and Sarah took care of the situation for me. Great customer service. I really appreciate her help !!!
I sent one short email asking for a…
I sent one short email asking for a delay in the next subscription delivery and was amazed and really pleased to hear back immediately that my request had been taken care of, the next delivery date clearly stated and a link to the company portal if I should wish to make further changes. Wow!!!! Just wow!
Very understanding about my inadvertent…
Very understanding about my inadvertent subscription approval. Got cancelation of future orders and a refund without any questions.
Very satisfied.
Excellent Experience For me
I really appreciate how easy it was to contact Auniva with my concern, and how quickly and efficiently my resolve came. I have had two concerns and they were resolved immediately. My experience with Auniva was great. 5 Stars from me.
I bought Amla supplements from Auniva
I bought Amla supplements from Auniva. It is hard to judge how good the supplements are because it is not clear what they were supposed to do for me but they didn't.
What is clear is that they are a predatory subscription service. It was very difficult to cancel the subscription. The screen to cancel was misleading. It was difficult to get to the cancel subscription page it was at least 12 steps (pages) to get through the process and the cancel button was hidden on 3 of them.

Réponse de Auniva
Thank you for your support and help
Thank you for your support and help, it was greatly appreciated, also I’m very grateful to your company and the benefits of your products. Thank you.
I was so pleased that it was done so…
I was so pleased that it was done so quickly and I appreciate the quick response. Thank you very much.
Amazing
Amazing, The way your team was able to handle my issue within 24 hours through email. No phone bots that send me in circles, or emails that take 2 weeks. Your team is the greatest and set the bar for customer service, thanks again for quickly handling my problem.
After ordering AMLA from Auniva
After ordering AMLA from Auniva, my doctor informed me that I could not take it, but it was already on its way. So, here comes the email return game! And here comes Sarah with all of the answers I needed to return everything with a full refund and was handled professionally and rather quickly. I was really hoping to try AMLA and especially now because of Sarah's customer service! Definitely wished I could do it, hopefully the product will be as good as their customer service! Thank you for the help with this!
Good and efficient reply very happy…
Good and efficient reply very happy with support
Easy to work with and change…
Easy to work with and change requirements.
Sarah was awesome to work with she was…
Sarah was awesome to work with she was attentive to my questions and resolved my concerns immediately thank you so much Sarah
Sarah was awesome in getting my order…
Sarah was awesome in getting my order cancelled in such a prompt, timely , and orderly fashion. I will definitely be back at s later date to get a true order placed.
Again, thank you so much to the entire support team.
Best regards
Nita Duncan
I contacted them by email and within…
I contacted them by email and within hours they got back to me to help me handle the issue. This does not happen often in other companies. Thank you
great aaa+++
Responded very promptly to my problem…
Responded very promptly to my problem and got it solved.
This company goes above and beyond!
When I had mistakenly thought I didn't get part of my order, I inquired about it. You folks responded right away indicating you were shipping me what I thought I was missing. When I discovered the order was correct, I emailed you telling you that I was mistaken and you could cancel that and if it's too late to stop the second shipment, I will be happy to pay for it. You responded by saying it's shipping anyway and not to worry about it. That truly is amazing!
The customer service team is excellent
The customer service team is excellent. Quick and efficient.
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