Aura Retrofit Avis 

Mannie was such a warm friendly person. He was very helpful when I asked him questions, and he was very informative

Damian was brilliant as usual, fast and efficient, fixed a small issue and only had 1 cup of coffee!!

Boiler serviced under annual maintenance contract. No issues found. Alan also replaced a leaking radiator valve with no water spillage.

Alan was prompt, polite, courteous and provided an efficient service. Exactly what you want from a boiler service👍😎

Alan arrived promptly having sent an ETA and was efficient and thorough.

I’m very happy with the service given and am pleased I chose Aura to fit my boiler, taking advantage of the aftercare.

Damian was (again) very efficient and helpful at servicing the boiler and communicated all he was doing, offering to follow up again with outstanding tasks he had reported at the last service which still haven't been addressed since the boiler was installed 3 years ago. 5 stars for Damian minus two for the rest of the service unfortunately.

We have been with Aura Gas for 20 years and have recommended it to many of our friends. We have a maintenance agreement which has been well worth it.
Whenever we had problems (and we had many that turned out not to be the boiler) they came promptly. Eventually replacing the gas supply pipes. The engineers message to say when they are on their way and are polite and friendly, especially Damien who came today to service our boiler, and I have got to know over the years.

Great company had my boiler installed 9 years ago and have had regular yearly services the latest being carried out by Alan today - can’t fault the customer service and Alan was polite professional and a pleasure to deal with

Alan was really punctual, answered all my queries and serviced the boiler in a jiffy! Really happy with the service from Aura Heating.

Our Combi-Boiler was installed by Aura in 2019 and we have used their yearly service contract since then. No issues at all with any of the engineers who have serviced the boiler since installation; all have arrived on time and have been very proficient, clean and professional in their work. Today Damian arrived to service the boiler and add more Inhibitant. He was very friendly, polite and happily answered any questions I had about the Inhibitor. I always recommend Aura Heating to anyone I know and will continue to use them in future. 🤗

Efficient and friendly service for my annual boiler servicing, Thank you Damian

Prompt arrival, Alan was informative when asked questions. Easy to book regular service. Thank you - would recommend

Boiler service today with Damian, always pleased with his professionalism.

Aways helpful nothing is to much trouble I would recommend Aura Heating

Just had my boiler serviced my engineer was Mannie a very thorough and competent engineer good service made the appointment for Monday but was informed they couldn't do the job that day due to sickness rescheduled for next day no problem with that Mannie very polite and skilful

An efficient and professional annual service from Alan.

Just had our annual service on our boiler and gas fire. Had a message to say that Alan was on his way.
Punctual and very pleasant chap - both appliances serviced and areas left in clean and tidy fashion.
Well done Alan - hope to see you next year
Thanks

Annual boiler service today was completed with great efficiency by a very pleasant and polite engineer Damian everything was all good thank you

Damian arrived on time, was friendly and serviced the boiler. Everything appears to be working as it should.

Alan was extremely professional, on time and very polite. Very conscientious and aware of the surroundings, very considerate and very tidy. Would thoroughly recommend Aura Gas and their staff to