Ausavers Avis 

Stella was so helpful and supportive with our transition to another provider. The service was professional and very timely.
Thank you Stella.

I deal with a lot of companies that provide very good customer service when they want your business then go missing once you are on board and have issues.

Not the case with Katherine Jones from Ausavers. She brought us on board and continues to offer great support throughout.

We've had a few issues with the supplier along the way and Katherine sorted every issue for us, quickly and efficiently.

I am glad to have her in our corner.

Dealt with Rose, they got the best price for a building we manage with multiple meters. The were very communitive and the process was easy.

Very happy with the service Au Savers helped us renew our energy contract at a better price and arrange a new installation. Quick and professional service; definitely would recommend them

I have been using this company for over 12 months now. I deal with Sarah Miller who is fabulous and responds to any query within minutes, I would highly recommend them.

Kaycee was very helpful and responded quickly.

We are a managing agent company and part of my role is to liaise with utility companies for a better deal for the sites that we manage. This has now been made easier due to Katherine Jones help because everything is under one umbrella and therefore the process is made quicker and less painful. Katherine has literally done everything for me from beginning to end and all I had to do was to provide information and details for her to work on. Katherine has been amazing and throughout and will continue to work along side her.

Very helpful and informative so I've had a good experience.
If I experience good service with my account I would consider more of our other accounts with them

Numerous spam emails touting for business, which have been blocked each time, but they always manage find a new email address to email from! Then the phone calls begin, and despite asking for them to remove my number (which I am unsure how they obtained that in the first instance) they keep calling. Also blocked.

Had a great experience with the company.
Their team member Jerry provided exceptional customer service. He was very professional, quick to respond and solve any issues and made switching energy providers much smoother as well as getting us very good deals.

They are simply the best. Katherine was so helpful and ensured that any issues we had with energy supplier (which often does) was rectified as soon as possible. Great people to have in your corner when you are dealing with ruthless energy companies.

Amazing people to deal with, best experience ever had with a broker

VERY HELPFULL ,EFICENT,EXALENT SERVICE
I WOULD RECOMEND THEIR SEVICES TO ANY ONE

The most professional utility company that I have spoken to and they managed the transition of a new company that was so simple and caused me no stress and saved me a lot of money. Thanks for everything and I will be using you for the gas when the current contract expires. Thank you

We received an unsolicited e-mail from a "trusted utility broker" at ausavers, asking for copies of our latest bill and they would "handle the rest and find the best deals" So I wasted my time, locating and copying our bills and e-mailing back to confirm the future prices I had obtained from our curent supplier.
I reeived a 'phone call within minutes from the alleged "trusted utility broker" who couldn't even string a meaningful sentence together! After bumbling away incoherently, he apologised and explained that he was completely new to the job and perhaps I should speak to his Manager. His manager then took over the call and gushingly asked me how I was feeling today. With such a typcally disingenous sales approach like that, the only response was "irritated"!
I hung up and they immediately called back, but I have now blocked the number and the e-mail address.
After a lifetime in senior management, I have pretty good business antennae and there is no way I would waste any more time with these people.
Prior to this review, Trustpilot were showing 7 dubious reviews, all of them 5 star, but I would really like to know how this results in an overall rating of 4.3 stars?

Sarah was very helpful and thorough throughout the whole process, a pleasure to deal with :-)

Barbara was very professional and patient, Barbara explained to me very easily, and simple way so I fully understood the process, after that everything was very smooth and quick. Barbar helped me a lot. Thanks a million 😊

very quick and efficient to fix everything. Never think of the transition can be that simple. Thanks Barbara