I bought a watch for my wife and a year later wanted to trade up to a different one. Paid $5000. They offered $2000 trade up. These people suck, sales support are F'ed up. Go to Bobs, they're honest,... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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Please keep me in the loop as I've purchased from you in the past. Good stuff, really nice inventory of merchandise. Currently seeking to purchase a Brietling Montbrilliant Datora. Almost any color,... Voir plus
Buyer beware. Please ask in writing that you are buying a complete watch before payment. I had an incident where I purchased a new store display Rolex Datejust but later discovered a link is missing.... Voir plus
L'entreprise a répondu
I purchased a Tag Heuer Carrera watch from them, five months later condensation started building up inside of the watch and it quit working I took it to a local dealer who recommended I take... Voir plus
À propos de l'entreprise
- Horlogerie
- aussi dans
- Bijouterie
Informations provenant de diverses sources externes
AuthenticWatches.com offers free overnight shipping & lowest prices on all swiss luxury watches such as TAG Heuer, Rolex, Longines, Breitling, Omega and more...
Coordonnées de contact
530 New Los Angeles Ave #115-338, 93021, Moorpark, Etats-Unis
- 8008089928
- sales@authenticwatches.com
- authenticwatches.com
2,1
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407 avis
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Happy with my Tag Heuer Aquaracer
Happy with my Tag Heuer Aquaracer. So gorgeous! LOVE the diamonds and mother of pearl detail! Really nice people. They made the transaction simple and pleasant. Will buy from them again.
2 juillet 2020
Avis spontané
New watch which was defected and scratched when authenticwatches was repairing it
Bought a new watch and turned out that it was loosing time. Its covered under warranty so i sent it back for a repair. Sadly when i received it was scratched and when the watch was sent it didn't have any scratches or marks. I only wore the watch 2-3 times and my clothes never touched the watch because i am aware this could create swirls on the watch.
When the repair was completed i asked them what was the problem and what was fixed. They said TAG Heuer does not provide specifics on a service.
When i told them that i received my watch scratched they said there is no mechanism in the service process that will scratch the side-case of a timepiece. The scratches are commensurate with having Been worn for several months, and the markings are indicative of normal wear and tear.
I was 100 percent sure that when the watch was sent there was absolutely not a single scratch or mark.
23 juin 2020
Réponse de AuthenticWatches.com
The watch was returned in the exact same aesthetic condition as when received. The client had the watch for one year and informed us after receiving it back that it didn't have a single scratch at the time he returned it to us. This is simply not true. The client's watch had scratches throughout the timepiece, as is normal for a year of use of any watch. The client is asserting that the timepiece was scratched in the service center. This is not accurate. The service center doesn't have tools that scratch timepieces. Furthermore, the photographs that the client sent show scratches in a multitude of locations, at varying depths, in varying directions, all consistent with normal wear.
Very easy to work with
Very easy to work with. We had a little issue on billing. Called and resolved quickly
23 juin 2020
Avis spontané
Outstanding customer service and I'm…
Outstanding customer service and I'm delighted with my watch. They even organised for it to be delivered to my hotel in NYC when I was there on holiday. Great communication throughout the whole process. Would definitely recommend and will use again. Keep up the good work!
23 juin 2020
Avis spontané
Wasn't able to return my watch due…
Wasn't able to return my watch due to"Special Order" It didn't say special order on website. I am very unhappy with the watch. I would like to trade in for a different model.
23 juin 2020
Avis spontané
Réponse de AuthenticWatches.com
We are sorry to hear that the client is upset. Regrettably, we are unable to accept returns on special order items, as they are not normally stocked and are only especially ordered for clients. This is outlined in our returns policy. Contrary to the reviewer's claim, this was indeed outlined in our policies at the time of checkout, as well as in the email confirmation sent to the client on Feb 10, 2020, at 12:28 PM Pacific Time.
Excelent service....
Excelent service..... I bought 6 watches from authenticwatches And never had a problem.... congrats
21 juin 2020
Avis spontané
The speedy service and delivery was…
The speedy service and delivery was amazing
16 juin 2020
Avis spontané
The watch came quickly
The watch came quickly. It was exactly as advertised at a great price. I would not hesitate to use your company again.
16 juin 2020
Avis spontané
Such an easy transaction and quick…
Such an easy transaction and quick delivery. The watch was beautiful and the price was terrific.
16 juin 2020
Avis spontané
Repeat customer
Repeat customer and great merchant every purchase. No complaints and will use again and again.
16 juin 2020
Avis spontané
Will work with you
Seemed willing to work with my personal situation to assure my watch purchases went well
16 juin 2020
Avis spontané
Timely delivery on my Tag
Timely delivery on my Tag. Arrived in great shape and follow up was great. I am a happy customer.
16 juin 2020
Avis spontané
Had what o needed.
10 juin 2020
Avis spontané
Recently purchased a men's Breitling…
Recently purchased a men's Breitling watch. The individual I dealt with was helpful and knowledgeable. The company completed the transaction on a timely basis and they delivered the watch in new condition.
10 juin 2020
Avis spontané
Great selection as always...another…
Great selection as always...another 5-Star service experience plus the fastest shipping in the industry. I've never had an experience with AuthenticWatches that was less than 5-Stars.
8 juin 2020
Avis spontané
Excellent piece and very satisfied with…
Excellent piece and very satisfied with price.
8 juin 2020
Avis spontané
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