Beth answered my call and was really helpful and understood the situation we were in with our car. She organised for the recovery to meet us the following day. She gave me a call that morning to let m... Voir plus
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Lisez les avis des autres
Right from first speaking to him Owen was polite and helpful and kept me informed about what was happening. The breakdown lorry arrived swiftly and car and myself taken to garage all within 2 hours of... Voir plus
It took a moment to sort some admin out (my fault still having my old registration on the app). Beth returned my call quickly and the person coming to the breakdown also called but quickly found me in... Voir plus
L'entreprise a répondu
They were very efficient, quick to send help and they arrived when they predicted they would. Abdul kept in frequent phone contact so I knew what was happening. He was kind and reassuring. The probl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Autohome Assistance was established on 8th April 1971, and has been providing reliable vehicle breakdown cover ever since. With over 50 years of experience, we offer comprehensive assistance across the UK and Europe. Whether you drive a car, van, motorbike, mobility scooter, powered wheelchair, or classic commercial vehicle, Autohome has you covered.
Coordonnées de contact
Mayleigh House, Orchard Hill, NN3 9AD, Northampton, Royaume-Uni
- 01604640900
- info@autohome.co.uk
- autohome.co.uk
I have a very good experience with them…
I have a very good experience with them i breakdown on a4 near wembley and they reach me within 1hour and i am on road again within 1hr of breakdown...
30 mai 2026
Avis spontané
Great team with outstanding efficiency
Beth answered my call and was really helpful and understood the situation we were in with our car. She organised for the recovery to meet us the following day. She gave me a call that morning to let me know when the recovery vehicle was going to arrive. After my car was delivered to my chosen garage for repair she followed up with another call to see if everything was to my satisfaction which of course it was.
27 mai 2026
Avis spontané
Speedy service
Right from first speaking to him Owen was polite and helpful and kept me informed about what was happening. The breakdown lorry arrived swiftly and car and myself taken to garage all within 2 hours of ringing Autohome.
27 mai 2026
Avis spontané
Vehicle was recovered within 45 minuted…
Vehicle was recovered within 45 minuted and recovery drive was very friendly and efficient
19 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're glad the service was timely, friendly, and efficient.
Excellent, speedy service
They were very efficient, quick to send help and they arrived when they predicted they would. Abdul kept in frequent phone contact so I knew what was happening. He was kind and reassuring. The problem was diagnosed and resolved quickly and with a friendly, professional manner. I am a long standing customer and they always provide excellent service.
16 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback and kind words. We're glad to hear you were pleased with the service.
Great service
Friendly, helpful, and timely service.
From the call to the control centre, to the breakdown van arriving, the customer service was excellent.
14 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback, glad to hear the service was efficient and friendly.
Everyone was so helpful
It took a moment to sort some admin out (my fault still having my old registration on the app). Beth returned my call quickly and the person coming to the breakdown also called but quickly found me in the service station car park and got everything started again. Prompt, everyone did what they said they would and were most helpful. Thank you.
14 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're pleased our team was helpful. We apologize that the admin side took longer than expected, but it seems everything is sorted out now.
Very helpful staff
Both members of the team were very helpful in answering my questions & enabling me to proceed with the breakdown cover. Thank you.
13 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're glad to hear our team was helpful.
My mobility scooter completely died on…
My mobility scooter completely died on me this morning,in the middle of the high street in Taunton
Millie totally assisted me, to find the breakdown number I couldn’t find,which as I have young onset dementia,broke me down into floods of tears and also sent me into a big panic.
Millie transferred me to the number and for the duration I was awaiting their arrival,rang me every fifteen minutes to check that I was alright and reassuring me that she would be with me until they arrived.
I nursed for over 40 years,her kindness,compassion and professionalism all shone through,I don’t know how I would have managed if it hadn’t been for her
I want her recognised for going over and beyond her role,I am so very greatful to her
11 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback and kind words. We have made sure Millie saw the feedback, where she was also very pleased with your kind words.
Excellent recovery
Had to have my car taken to a garage when the clutch went . Everything was taken care of very quickly and the recovery vehicle soon arrived and the driver Brad was extremely helpful
1 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. Great to hear the assistance was prompt and efficient.
Autohome renewal
Luke was extremely helpful today with processing my renewal. Very polite and explained everything in great detail.
1 mai 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. Glad to hear the process was understandable and pleasantly delivered.
Excellent good communication
Excellent good communication
Being a lone female in the middle of nowhere the lady called several times to check I was ok and updated me even called me to see I was home safely
27 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for the feedback, great to hear the service eased the situation.
Brilliant service
24 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
After trouble with my steering wheel…
Having a trouble with my steering wheel l got through to the breakdown office immediately and l spoke to Beth l was told that someone would be with me within the hour; the mechanic turned up less than half and hour was very friendly and made sure l understood the problem before leaving - it was sorted in a short time
Being a lady on my own l was very pleased with the service
23 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
Excellent service from the phone call…
Excellent service from the phone call through to the prompt pick up.
21 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
Excellent service
Excellent service
Breakdown team amazing
Breakdown driver was extremely helpful and nothing was too much trouble.
Credit to the company .
12/10 🌟🌟🌟🌟🌟
17 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
Excellent service from the team
Excellent service from the operator , speedy recovery time , and decent breakdown chap . Second time I've been recovered in 37 years and this made it smooth and stress free ish! Especially due to fast recovery time .
Gabrielle is the only name I have but both driver and phone operator get a ten out ten for customer service
17 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your review. We're glad to hear the service arrived quickly and took some of the stress away from the situation.
I have been with auto home since I was…
I have been with auto home since I was 17 they have always been so friendly and quick to respond whenever I have needed them. I broke down today and the driver was out in 15 minutes. I even had someone ring me later to check I had got home okay 👍🏻
10 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We are pleased to know you were satisfied with the service provided.
Réponse de AUTOHOME Assistance
Thank you for the feedback, glad to hear you had a pleasant experience.
Excellent service and knowledgeable…
Excellent service and knowledgeable staff with great customer service
3 avril 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback, it is great to hear the staff were knowledgeable and the service was at a good standard.
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