Beth answered my call and was really helpful and understood the situation we were in with our car. She organised for the recovery to meet us the following day. She gave me a call that morning to let m... Voir plus
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Lisez les avis des autres
Right from first speaking to him Owen was polite and helpful and kept me informed about what was happening. The breakdown lorry arrived swiftly and car and myself taken to garage all within 2 hours of... Voir plus
It took a moment to sort some admin out (my fault still having my old registration on the app). Beth returned my call quickly and the person coming to the breakdown also called but quickly found me in... Voir plus
L'entreprise a répondu
They were very efficient, quick to send help and they arrived when they predicted they would. Abdul kept in frequent phone contact so I knew what was happening. He was kind and reassuring. The probl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Autohome Assistance was established on 8th April 1971, and has been providing reliable vehicle breakdown cover ever since. With over 50 years of experience, we offer comprehensive assistance across the UK and Europe. Whether you drive a car, van, motorbike, mobility scooter, powered wheelchair, or classic commercial vehicle, Autohome has you covered.
Coordonnées de contact
Mayleigh House, Orchard Hill, NN3 9AD, Northampton, Royaume-Uni
- 01604640900
- info@autohome.co.uk
- autohome.co.uk
They were very quick in coming out
They were very quick in coming out, also the service was very good,
24 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback,glad to hear it was a quick and smooth experience.
Excellent service,prompt and within the…
Excellent service,prompt and within the hour.polite and extremely helpful repair diagnosed car fixed.
23 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your review. We’re glad the service was prompt, polite, and got you back on the road quickly.
Brilliant service
The gentleman, Owen, who dealt with our phone call was very courteous, patient, and helpful. He kept us in touch with what was happening.
18 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We’re pleased to hear Owen was courteous, patient, and kept you well informed throughout. We appreciate you sharing your experience.
Sabah was amazing during the recovery…
Sabah was amazing during the recovery process. Kept me updated when ETA went from 90 mins to 30 mins! Recovery agent was very helpful and helped to possibly diagnose the issue, so now I can go to the garage knowing how they can help. Top tier service!
15 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We’re glad Sabah kept you updated and that our recovery agent was able to help. We appreciate you sharing your experience.
Breakdown service
Milly was very helpful and made me feel relaxed on the phone and the breakdown guy brought my scooter back in good time.
10/10 and would happily recommend.
7 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Many thanks for your feedback. I'm glad the assistance went smoothly and we were able to make it less stressful.
Very Good Customer Service Skills!
10 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
I really appreciate your feedback, it truly means a lot.
Long wait but excellent service.
Although the four hour waiting time was excessive, the service offered by Beth was second to none, she kept me fully updated on the actions of the recovery company and followed through for feedback in a timely manner. This made an otherwise long day bearable.
5 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We’re sorry about the long wait, but it’s great to hear Beth kept you fully updated throughout. We’re glad her support helped make the day a bit easier.
Drama ? What drama ? Excellent service from Autohome
Off to a Quiz Night at a village pub with two mates. Negotiating dark narrow street..'POP!'..burst tyre. 7pm. Drama! Called Autohome. Call answered with 2 mins by the lovely Megan. Agreed to leave car overnight. Megan called back to confirm recovery vehicle booked for 9am this morning. The guys were by my car when I arrived at 9am. Arrived at Tanvic Tyres in L'boro by 9.30 ( new tyre prebooked). Collecting car at 3pm today. 10/10 to Autohome, recovery guys and Tanvic.
I will be recommending Autohome to any friends looking to renew their breakdown recovery policy. THANK YOU Megan. THANK you Autohome. They do what it says on the tin. No dramas.!
5 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for the fantastic review! We’re so pleased Megan and the recovery team were able to turn a stressful moment into a smooth, drama‑free experience. Your recommendation means a lot to us, and we’re glad everything was sorted quickly for you. We’re always here when you need us.
Excellent service communication skills…
Excellent service communication skills excellent reasonable price
5 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Many thanks for your feedback, glad to hear communication was good.
Always highly recommend
Always have amazing experience with Autohome. No matter where I’ve been the admin always check in to confirm arrival and departure !
All the breakdown staff have been friendly and helpful !
4 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. Glad you were satisfied with the expierence and all went smoothly.
Very good friendly service.
Prompt response, good communication from control, friendly repair driver, overall good experience at a trying time.
3 mars 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. Glad you were satisfied with the experience.
She was really helpful calming and just…
She was really helpful calming and just a lovely lady altogether to be honest 😊
20 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for the feedback. We're glad to hear you were satisfied with the service.
They are an well informed,truly…
They are an well informed,truly professional team of people, who work exceptionally well together as a team; whilst managing to reassure, comfort and calm a vulnerable, possibly elderly and definately anxious parent…
They get it absolutely right 100% of the time. Constant communication from start of call, right up to and beyond time of delivery back to my door….. I have nothing but grateful thanks and respect
Thank you Motobility
19 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your thoughtful feedback! We appreciate your kind words and are glad to know that you found the assistance helpful. Your satisfaction is important, and We're always here to support you further if needed.
I suffer with very bad anxiety so I…
I suffer with very bad anxiety so I really am grateful for the help you guys gave
18 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback. We're glad we could help, and hopefully your vehicle never fails you again.
Very pleased with the service
I thought Gabrielle was efficient, polite and very helpful today, a lovely lady .
16 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for the kind words, we're glad to see you were satisfied with your experience.
Amazing service and wonderful people at…
Amazing service and wonderful people at Autohome Assistance, can't thank them enough!
Got a screw stuck in my tire on my mobility scooter which left me with a flat tyre. I rang the recovery service as was stuck at the side of the road in miserable weather and just wow, they were brilliant. They got me recovered with a ride home and did it all within an hour of first calling them. They kept in touch making sure I was okay and informed as to what was happening and even followed up after I had been recovered to make sure I was okay and safely back home.
True earth angels that had my back and gave me the confidence to know in the future if anything happens they got me covered. Thank you, thank you, thank you to you all for such amazing help.
12 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your lovely review. We’re glad we could get to you quickly and make sure you got home safely. Your kind words mean a lot to the whole team, and we’re always here if you ever need us again.
First class service…
Gabriel was absolutely fantastic kept me informed all the way. Less than hour for homestead assistance very impressive. Considering I had to wait 11 hours for the AA at roadside 🤨🤨
This is the 2nd time i have joined Signal due to me getting a company car for 11 years or I would never have left.
I would advise anyone to give them a try 10/10
The driver also was excellent got me hoing within 10 minutes and gave me some great advice 👍
12 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your kind words. We're glad to see the breakdown situation was handled promptly and smoothly.
The professionalism in which the call…
The professionalism in which the call was handled
11 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback, we're glad to hear the staff dealt with the situation professionally.
Super friendly and super fast
Super friendly and super fast. Give Abdul a pay rise.
9 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for the feedback, we will be sure to pass this on.
Prompt arrival of a mechanic who took a…
Prompt arrival of a mechanic who took a lot of time trying to solve the problem. The car had been unopenable but he got it open but found the lock barrel was kaput. Nothing more could be done at the time.8
2 février 2026
Avis spontané
Réponse de AUTOHOME Assistance
Thank you for your feedback; it means a lot. Hope all goes well with further repairs.
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