Autopartspro - Great Britain Avis 

Placed an order with AutoPartspro.co.uk thinking it was a UK company - as they have .co.UK on their name AND their contact email.

Turns out they are a German company - OK, no big deal, BUT here's the problem.

ALL ORDERS ARE SHIPPED FROM GERMANY NOT A UK DISTRUBUTION CENTRE.

This information IS NOT MADE CLEAR AT THE CHECKOUT PAGE - nor is it made clear they use Evri (who are ...ing terrible) as they only cite DHL, UPS and GLS as couriers.

I have taken photos of the checkout page and neither "shipped from germany" nor "takes up to 7 days for delivery" is mentioned at any time during the checkout procedure.

I bought the items from APP as I was saving almost £70 compared to a local dealer who has them IN STOCK to buy the same day - HOWEVER if I had known it would take up to SEVEN DAYS for the items to arrive from Germany I would have paid the extra cost INSTEAD OF LOSING INCOME FROM MY VEHICLE BEING OFF THE ROAD. So far I've lost £450 in lost revenue and rising by £150 PER DAY.

I could have paid the £160 for the items instead of £90 and had the vehicle back on the road in 2 days.

Now I have to decide if I pay the higher cost, get the car on the road then screw around with the hassle of returns or just wait it out.

If you need parts in a hurry DO NOT BUY FROM THESE PEOPLE, THE COST OF SAVING MONEY IS NOT WORTH THE AGGRAVATION.

I will also state when I went onto their agent chat service, once I made it clear I was unhappy with what was going on and that I had not been informed the items were coming from germany the agent "joanna" (probably not that persons real name) SHUT DOWN THE CONVERSATION - effectively hanging up on me.

DO NOT EXPECT DECENT SERVICE FROM THESE PEOPLE, if you look at their reviews, there are DOZENS of 1 star reviews all echoing parts of what I've just said - some people have waited WEEKS for delivery of an item, only to learn it was OUT OF STOCK WHEN IT WAS SOLD and APP were waiting for delivery (from china) for new stock before shipping.

YOU HAVE BEEN WARNED.

Correctly received what I ordered in a well packed box that prevented any damage,great website for finding my parts albeit lots of choice for same part.
Would have been 5 star if delivery was quicker.

If you're in the trade stay clear of this company if you want parts fast! 2 weeks to pack and post 2 thrust washers and to top it off they use evri so god knows if it will ever turn up!......stay clear

The whole experience was good from start to finish , will definitely be using them again

The required parts were delivered promptly, whole process was an easy transaction. From selecting what was required through to delivery.
I will definitely continue to use Autopartspro

Very fast delivery of my part, I have ordered on the 15th July and received my item on the 20th, I didn't expect it to come so soon.

Fast service and delivery of parts and good quality items, very pleased.

Good email explanations and help & delivery good

very good web site enabled me to get the correct parts.very good price.
well imformed about delivery.
parts arrived on time

Excellent online shopping for LR parts

I ordered a pair of struts for the car which were delivered on time.They were very well packed and top quality.The fitted perfectly.Excellent service.

You have not delivered the parcel, you say you have but you lie. I have not got the parcel, and have not signed any thing.
I have CCTV that proves your driver has not been here.
You are rubbish

Incredibly slow, and bad at communicating.

Straight forward purchase and delivery. Value for money

Parts arrived promptly and were as described! I was kept informed at their progress at all stages.

Easy to order, supplier of original parts, delivered in a timely manner.

good description fast delivery and good price

Easy to deal with and quick service