Great to have a company find a driver, although it was a little difficult getting one it ended up working on very well
L'entreprise a répondu
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Lisez les avis des autres
AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... Voir plus
L'entreprise a répondu
probably the best part of our move and the most solid professional service we got between movers, dogs, transportation, etc. Good communication. good pricing. the driver was very professional and co... Voir plus
L'entreprise a répondu
HELPED ME WITH AN EXTREMELY DIFFICULT MOVING JOB. MY TRANSPORT SENT OPEN TRUCK TO MOVE ESCALADE TO VEGAS WAS SUPPOSED TO BE ENCLOSED. OTHER COMPANY TOLD ME A WEEK AND GUEST WAS BACKING OUT OF DEA... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Coordonnées de contact
80 SW 8th St, 33130, Miami, Etats-Unis
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4,5
Excellent
292 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I have used AutoStar and they have done…
I have used AutoStar and they have done an excellent job on getting the vehicles to us.
13 juillet 2026
Avis spontané
Réponse de AutoStar Transport Express
Edwin Meffe @ 786-228-5364: Hi Terri! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
HELPED ME WITH AN EXTREMELY DIFFICULT…
HELPED ME WITH AN EXTREMELY DIFFICULT MOVING JOB. MY TRANSPORT SENT OPEN TRUCK TO MOVE ESCALADE TO VEGAS WAS SUPPOSED TO BE ENCLOSED. OTHER COMPANY TOLD ME A WEEK AND GUEST WAS BACKING OUT OF DEAL....THEY HAD ME A DRIVER THERE NEXT MORNING (SHOCKED) DRIVER COURTEOUS AND TOOK PICTURES SENT TO MY GUEST AT PICK UP. THEY DELIVERED LATE NEXT DAY WITH CONTACT WITH GUEST ON TIME FRAME FOR DELIVERY....GREAT SERVICE ...
3 juillet 2026
Avis spontané
Réponse de AutoStar Transport Express
Tony Salvini @ 786-228-5234: Hey Kevin! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
probably the best part of our move and…
probably the best part of our move and the most solid professional service we got between movers, dogs, transportation, etc. Good communication. good pricing. the driver was very professional and communicated when he's going to be there and we are very happy moving two SUVs from Los Angeles to Charlotte. highly recommend.
Reference number 25003183
full name is Ilan Levy-Mayer
7 juin 2026
Avis spontané
Réponse de AutoStar Transport Express
Rodrigo Franca @ 786-725-5994: Hey Ilan, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.
Think twice before hiring Austar
Think twice before hiring Austar. We moved from Puerto Rico to Texas and requested a quote in February. The price they quoted initially doubled by the time of service. They promised delivery by May 26, but our car didn’t arrive until June 5. Customer service was unhelpful and often couldn’t tell me where the car was. After the car was loaded they demanded an extra $700 for “rising fuel costs” — more than double the amount originally quoted for ground transport and not justified by any fuel calculation they provided. We agreed to pay to speed things up, but the car still arrived seven days later than promised. Overall, poor communication, unexpected charges, and missed delivery dates — I cannot recommend them.
5 juin 2026
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to share your experience. We’re very sorry to hear that the transport process did not meet your expectations.
We understand your concerns regarding the pricing changes, delivery timing, and communication throughout the shipment. In the auto transport industry, quotes are based on market conditions at the time they are provided, and carrier rates can change due to factors such as route demand, availability, and operating costs, and massive gas and diesel increases that the country has seen since February. Updated pricing was explained to the customer prior to the vehicle arriving to the port in FL.
We understand how important accurate updates and realistic timelines are, especially during a major relocation. While carriers ultimately control the transportation schedule once a vehicle is in transit, we recognize that clearer communication could have made the process easier.
Your feedback regarding pricing transparency, communication, and delivery expectations has been noted and will be taken into account as we continue working to improve our service.
We appreciate you bringing these concerns to our attention and wish you all the best in your new home.
Transport GMC 2500 Crew cab Longbed
Very good quote right away for my GMC truck long bed that needed to be transported. Had tight window to pick up vehicle and with the 5 day window I did not know about I had to have pickup done without my presence. Steve found a driver and we were able to have vehicle picked up remotely. Transporter was great and delivered in less than 1 day from GA to AL.
13 mai 2026
Avis spontané
Réponse de AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Dave! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
The process of booking was smooth and…
The process of booking was smooth and the quote was reasonable, received my car in good shape and would book again !
12 mai 2026
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
Auto star was impeccable
Auto star was impeccable on transporting my car. Gave a fair quote was on time no problems when delivered on day promised to. And driver communicated during transport. I will use autostar again. I give them 5 stars
21 mai 2026
Avis spontané
Réponse de AutoStar Transport Express
Edwin Meffe @ 786-228-5364: Hi Paul & Susan! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
My experience went flawlessly picked up…
My experience went flawlessly picked up and dropped off as per time promised and my driver kept me informed the whole way, couldn’t be happier
3 mai 2026
Avis spontané
Réponse de AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Richard! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
Bad Experience - But Could Have Been an Outlier …
While I will say getting a quote was easy and the price was fair, once I made the down payment, the commitment level fell off the charts.
There was a 5 day window available to transport my car 5 hrs and the representative I was working with assured me multiple times my car would deliver by the time it was needed, including still the morning of the last day it was supposed to arrive.
It wasn’t until we got to the mid-day point of the 5th day (last day delivery could be expected) when I politely, yet pointedly, asked if they would still get my car delivered by the end of the day … and then got a message saying “nothing yet” and that there are no guarantees, but I was entitled to a refund.
I was very clear the entire time of the deadline to get my car to me and I even questioned why they didn’t even consult me when they found a driver that cost a little more but guaranteed delivery next day. They just informed me after the fact that the option was on the table for a little more money, but they declined on my behalf and then didn’t follow through with their delivery commitment at all and I lost almost a week waiting.
On the 5th day, mid-day. I did cancel my reservation and went with a competitor of Auto Star that picked up that same day and delivered the next morning for just a tad more money.
I hope my experience was an anomaly and based on other reviews, it very well could have been … but just make sure you understand the fine print of what you are signing up for vs what they verbally assure you of, as the two were not the same during my experience.
Nexus auto transport is who I ended up going with and they did exactly what they said they would for the price agreed upon.
10 mai 2026
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to share your experience. We’re very sorry to hear that the process did not meet your expectations and that the communication and coordination surrounding your transport caused inconvenience.
We understand how important deadlines are when arranging vehicle transportation, and we sincerely apologize that we were unable to secure a carrier within the timeframe you needed. We also regret that the communication regarding available carrier options and delivery expectations was not clearer throughout the process.
Please note that your refund will be processed accordingly.
Your feedback has been noted and will be taken into account as we continue working to improve our communication and dispatch procedures.
We appreciate you bringing this to our attention and wish you all the best moving forward.
Fantastic and very responsive
Fantastic and very responsive. From the first call to the delivery. Kept in the loop the whole time. Quick transport coast to coast
14 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Jeremy! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
This is my 4th time using Auto Star…
This is my 4th time using Auto Star Transport to move my car from WI to CA and back. My phone call were answered promptly and any additional phone call and questions were answered quickly and professionally. Every driver that AutoStar found for the transports wwere very professional and kind. My cars always arrived in perfect condition. I would highly recommend this company.
23 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Juan Acosta @ 786-228-5057: Hi Sue! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!
This company was amazing
This company was amazing, fast and reliable. I would definitely recommend them to transport your car
24 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Noah Salvini @ 786-577-5176: Hey Torrie! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256 or 786-577-5176, or via email @ noah.salvini@autostartransport.com. All the best!
From the start of transaction !
From the start of transaction !! They gave me a very good price. They were very prompt. They did exactly what they said they were gonna do I sent an expedition all the way to Dallas, Texas from Jacksonville, Florida . It arrived there exactly when he said it would he texted me pictures showing the drop off. He called me to let me know that it was delivered and it was one of the best Transport transactions I’ve ever used and I’ve been doing this for 30 years at a high level..Great Transport Company to use .
24 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello George! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at demetri.valerga@autostartransport.com
Avoid AutoStar if you actually value…
Avoid AutoStar at all costs. Save yourself the stress and headache of dealing with a dishonest company.
I had a $250 credit from a previously canceled booking that they promised in writing would be applied to my new shipment. Eduardo, my coordinator, quoted me an all-inclusive price of $1,950.
However, the driver showed up on a Saturday—when their office is closed—and the paperwork didn't show my credit at all. The driver refused to release my car unless I paid him $1,550 in addition to the $400 + 250$ I had already paid AutoStar upfront.
In total, I ended up paying $2,200 for what was supposed to be a $1,950 job. When I demanded my $250 back, Eduardo suddenly invented a "base price" of $2,200 that appeared nowhere in my signed contract. It is a total bait-and-switch.
They are great at communicating until they have your money; then, they hide behind bad math to keep your deposit.
25 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to share your feedback. We’re sorry to hear about the confusion regarding your pricing and the application of your credit.
After reviewing the details, the $250 credit from your previous order was already applied to the total tariff, resulting in the agreed amount of $1,950. Without that credit, the overall tariff—as well as the carrier pay portion—would have been higher. The breakdown provided at the time of booking reflected this adjustment, with the broker fee and carrier pay clearly outlined.
We understand how this may have been unclear, and your feedback has been noted. We will take it into account as we continue working to improve transparency in how pricing and credits are presented.
We appreciate you bringing this to our attention and wish you all the best moving forward.
AutoStar Transport Express
AutoStar Transport Express, LLC provided an outstanding experience from start to finish. Their team handled the shipping of my Nissan Leaf with impressive speed and efficiency, keeping everything on schedule. Communication and coordination were seamless, and I was kept informed throughout the entire process. The vehicle arrived safely and in perfect condition, with no issues at all. I highly recommend their services for anyone seeking reliable and professional auto transport.
17 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Autostar transport is absolutely the…
Autostar transport is absolutely the best! Such great communication from George the transport coordinator, Timing was on point, estimated dates of arrival was sooner than anticipated,everything went so seamlessly and efficiently,Matson employees was absolutely amazing to work with. Cars were delivered exactly as it was left with them no issues no problems!! Please consider Autostar as your car relocation specialist they have convenient door to door delivery and your car is in good hands. Their logistics team is located wherever you need your vehicles to go. Highly recommended and reliable service,very professional!!
10 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
George Prestera @ 786-725-5998: Thank you so much for the great review Nikki! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com
I used Auto Transport recently to ship…
I used Auto Transport recently to ship my 2018 Chrysler Pacifica from Phoenix, AZ to Alexandria, VA. Tony Salvini was my contact person and he did a great job. Tony kept me in the loop with regular updates about the status of my vehicle along the way. The most important aspect of shipping my van, was what was inside the van, I had my power Permobile wheelchair inside the van as well. I needed the van to arrive on the exact day when I flew into Regan international airport so I could take an uber van to get the van and my wheelchair so that I was able to move about. Had the van not arrived on time, I would not be able to move at all. I am so grateful to Auto Stsr Transport, and Tony Salvini for doing such an amazing job!
Regards
Dana Rolander
23 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Tony Salvini @ 786-228-5234: Hey Dana! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Golfcart transport
Requested transport from Florida to Michigan for a golfcart in an enclosed trailer and the experience was flawless if fact the cart arrived a day earlier than expected.
12 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Angela, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
The Best Auto Transport Company in the Industry
There's a reason why AutoStar Transport Express is accredited with the BBB. In the past, I made a poor choice of trusting my vehicles with companies that were non-accredited, thinking there was no difference. There is definitely a difference in all aspects of the process. From the point of initial contact to delivery, the company communicated with me. The driver was excellent and handled my precious BMW M4 with care and kept in consistent communication with me. I opted for the enclosed transport as recommended by the agent and I was so happy with the way my vehicle looked. No bugs, no dings from flying rocks, or temptations by bad actors. I highly recommend this company. They were just a little more pricier than the next transport company but if you want your vehicle delivered hassle free and feel comforted throughout the process then it's worth the little bit more. I will use this company again and will recommend to family and friends.
27 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Alexis for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
They were awesome from start to finish
They were awesome from start to finish. I checked pricing on several companies and they beat them by $200 for my transport from the LA area to Boise. Answered all of my questions. I had to change my location drop off from Boise to Meridian after booking and they didn’t charge me any extra fee. Communicated w the driver around pick up and drop off easily through text or phone. I wasn’t going to be present for the drop off (dropped w my landlady) and was able to Zelle the driver directly to not inconvenience her.
31 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Christina, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
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