Very smooth process. All questions were answered and follow thru. I highly recommend this company. Shipped my car from PR to California and it got there two days ahead of schedule
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Lisez les avis des autres
Sean was AWESOME! He followed up, he provided options, there was flexibility. Very professional and rates were good.
L'entreprise a répondu
I’m not one to write reviews but if I can help someone else not have the trouble, I had its worth it. I booked with Autostar Transport Express weeks in advance to move 2 vehicles no later than August... Voir plus
L'entreprise a répondu
AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Coordonnées de contact
80 SW 8th St, 33130, Miami, Etats-Unis
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4,5
Excellent
294 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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The Best Auto Transport Company in the Industry
There's a reason why AutoStar Transport Express is accredited with the BBB. In the past, I made a poor choice of trusting my vehicles with companies that were non-accredited, thinking there was no difference. There is definitely a difference in all aspects of the process. From the point of initial contact to delivery, the company communicated with me. The driver was excellent and handled my precious BMW M4 with care and kept in consistent communication with me. I opted for the enclosed transport as recommended by the agent and I was so happy with the way my vehicle looked. No bugs, no dings from flying rocks, or temptations by bad actors. I highly recommend this company. They were just a little more pricier than the next transport company but if you want your vehicle delivered hassle free and feel comforted throughout the process then it's worth the little bit more. I will use this company again and will recommend to family and friends.
27 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Alexis for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
They were awesome from start to finish
They were awesome from start to finish. I checked pricing on several companies and they beat them by $200 for my transport from the LA area to Boise. Answered all of my questions. I had to change my location drop off from Boise to Meridian after booking and they didn’t charge me any extra fee. Communicated w the driver around pick up and drop off easily through text or phone. I wasn’t going to be present for the drop off (dropped w my landlady) and was able to Zelle the driver directly to not inconvenience her.
31 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Christina, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
Left high and dry by AutoStar
I'm glad so many others had a good experience with this company; I did not. Manny gave me a 5-day window in which AutoStar would find a carrier. Once I paid my deposit (well in advance of the 5-day window), the communication ceased from AutoStar, and the only way I was able to obtain updates was to initiate contact with them. In the end, they left me without transport services and Number 1 Auto Transport came through at the last minute for us. The difference in the level of communication and overall service between AutoStar and Number 1 was night and day with Number 1 being far superior in every aspect.
24 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to share your experience. We’re very sorry to hear that the process did not meet your expectations and that communication was not as consistent as it should have been. We understand how important timely updates and reliable coordination are, especially within a defined pickup window, and we regret that we were unable to secure a carrier for your order. Your feedback has been noted and will be taken into account as we continue working to improve our service and communication. Please note that your order has been fully refunded. We appreciate you bringing this to our attention and wish you all the best moving forward.
We shipped our RAV4 to Texas from North…
We shipped our RAV4 to Texas from North Dakota. It was easy; on-time pick up and delivery and we were able to pay by Zelle. The car was in fine shape when it arrived.
Thank you AutoStar Transport.
3 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Nelda! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
We use Autostar to assist with vehicle…
We use Autostar to assist with vehicle transfers from state to state. Eduardo is always quick to get us all squared away! The transporters communicate well upon pick and delivery. Would recommend 10/10
1 avril 2026
Avis spontané
Réponse de AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Whitney, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Réponse de AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Gonzalo, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
I had a very good experience with AutoStar Transport Express
I had a very good experience with AutoStar Transport Express. Would certainly us them again. I contacted several companies to ship my car and they, by far, were the most responsive.
14 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Jack! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Easy booking and great service
Easy booking. Great customer service. Best price.
9 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Yaswanth! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Réponse de AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
AutoStar Transport Express came to my rescue
AutoStar Transport Express came to my rescue after another transportation company couldn’t manage a timeframe. Without hesitation from a day to the next day, they were able to pick the car and deliver it to the port right on time. Excellent job.
3 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Repeat customer here—great service both…
Repeat customer here—great service both times. I’ve used AutoStar Transport Express to ship vehicles from New Jersey to San Juan, Puerto Rico, and the experience has been consistently smooth.
Communication was clear, timing was reasonable, and both vehicles arrived in good condition. Reliable company that I’d use again.
2 février 2026
Avis spontané
Réponse de AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Hi Luis, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com
Uninsured Drivers
They use uninsured drivers and do not take responsibility for major damage
4 février 2026
Avis spontané
Réponse de AutoStar Transport Express
We would like to address your concerns, but we cannot find your order under the name provided. If you would please provide an order ID, we would be happy to address your concerns.
Recently had my new car transported…
Recently had my new car transported from Texas to Alabama. I scheduled on a Thursday afternoon and the vehicle was picked up at the dealership the next day! Car was delivered that Saturday morning. Such an easy process!
28 février 2026
Avis spontané
Réponse de AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello Cynthia, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Cynthia, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
AutoStar
I really enjoyed my experience with AutoStar, they were on-time, helpful, and got the job done.
11 février 2026
Avis spontané
Réponse de AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Ob, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
I scheduled a booking on 2/19/26
I scheduled a booking on 2/19/26. Apparently they don't even start looking for a carrier until your first available pick up date which in my case was 2/27/26. Then they had 5 days to find a carrier. First off, why would you wait until the first day of pick-up to start looking? I had to extend my stay because they couldn't find one and I ended up canceling on the 5th day (today) and went with another company that found me a transporter for tomorrow in less than 20 minutes. Utterly ridiculous, the only good thing is that their customer support staff are pleasant. Find someone else to ship your car.
4 mars 2026
Avis spontané
Réponse de AutoStar Transport Express
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and that the timing of the carrier assignment affected your plans. In the auto transport industry, carrier availability is typically coordinated starting on or close to the customer’s first available pickup date so that drivers can be matched with shipments that fit their current routes and schedules. While this process works in most cases, there are times when availability in a specific area or route can take longer than anticipated. We regret that a carrier was not secured within the timeframe you expected. We do appreciate your kind words about our customer support team, and your feedback regarding the dispatch process will be taken into account as we continue working to improve our service and communication. Thank you again for taking the time to share your experience, and we wish you the very best moving forward.
Damage truck
Do not use this company. Driver diverted off the highway and hit an underpass. I have been trying to file a claim, but they not honoring their claim that the load is insured.
Reply to business comment:
Although the business replied that they are working on it, its been a month with no resolution. They were neglectful in ensuring their driver had insurance and are have not resolved the issue. Communication has been extremely slow. I am only asking for the damage to be repaired although this is also costing me rental cost, extra labor, etc.
3 février 2026
Avis spontané
Réponse de AutoStar Transport Express
We’re very sorry to hear about this situation and understand how serious and concerning this must be. Any incident involving vehicle damage is something we take extremely seriously. All carriers we work with are required to carry active cargo insurance, and claims are handled directly through the carrier’s insurance provider. That said, we do not take concerns about coverage lightly, and we want to ensure the proper claims process is being followed. Our goal is to make sure your claim is addressed properly and in accordance with the carrier’s policy. We appreciate you bringing this to our attention and would like the opportunity to help resolve it.
Very reputable and delivered my vehicle…
Very reputable and delivered my vehicle and contents in perfect condition.
22 novembre 2025
Avis spontané
Réponse de AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
Saved me a long drive
Got some conflicting information on the front end about the timing and location of drop off, but once that was sorted, all went smoothly and my car arrived sooner than expected.
20 décembre 2025
Avis spontané
Réponse de AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello Spencer, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Spencer, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
Great Transportation company
Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours (it's about 1300 miles and 19 hour drive) highly recommend it. Will use it again!
24 janvier 2026
Avis spontané
Réponse de AutoStar Transport Express
Carlos Meffe @ 786-725-2239: Thank you, Joe, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email carlos.meffe@autostartransport.com. Thanks again!
Demetri was very responsive and…
Demetri was very responsive and attentive to the moving schedule I had and ensured he could get the delivery done in a timeframe that matched my schedule and availability.
28 janvier 2026
Avis spontané
Réponse de AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello Bryce! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at demetri.valerga@autostartransport.com
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