I ordered on the 15th of September, they changed my account, but the only, "confirmation," of my order from them was the next page after paying. I have not gotten any tracking information on my order,... Voir plus
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Lisez les avis des autres
Glasses arrived late. Resolution fluctuates from 1600x1200 to 1280x960 without warning. Recording at either resolution is blurry at close range. Battery life is about 10-15 short videos. Bring the... Voir plus
I don't even know how to contact customer service, I've tried every since I've purchased these glasses. The battery drains even when not wearing them. The camera malfunction, it takes pictures and... Voir plus
I was super disappointed with how the support team handled my concerns on the shipmemt of my G100, but they did try their best. I did get my G100 after 3 weeks, with 50 emails in-between Aventa supp... Voir plus
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A répondu à 20 % de ses avis négatifs
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Not Happy
I was super disappointed with how the support team handled my concerns on the shipmemt of my G100, but they did try their best. I did get my G100 after 3 weeks, with 50 emails in-between Aventa support and me. Just be patient, you will get your tracking number a week before delivery.
The product is all hype it is far cheaper than a rayban meta but you really cannot compare both brands (Yes I had a RB Meta) Aventa feels like a cheapo, if not for the camera I say you better get a $10 audio glasses.
SKETCHY
I ordered a pair of G100 AI prescription glasses 5 days later still no confirmation. I messaged them on thier website and no response,so i went to find thier contact information on PayPal and it turns out they haveno contact information on PayPal. I immediately went to check reviews on trust pilot and scam advisor and i saw most likely scam. I was able to get my money back from PayPal. Just Beware. It seems like i received a response from aventa saying that prescription lenses take longer but they already shipped and they will get me tracking info shortly but they never responded to any of my messages on there platform.this. Is the first message i received from them a rebuttal on trust pilot not even addressing anything above why dont they have any contact info on paypal ? If i do receive them witch i doubt i wiil come backin two weeks and give an update. And edit this review accordingly.

Réponse de Aventa
I order your product back on Oct 7 and…
I order your product back on Oct 7 and out to your site it should have been shipped within 24 hours. It’s not Oct 25th and still no product.
The so called tracking number that I was sent was fake and dose not exist.
At this point I feeling like I’ve been scammed and would like a full refund.

Réponse de Aventa
The ordering process is inefficient and…
The ordering process is inefficient and lack proper validation of what customers are buying. Ex. Drop down list of prescription is after the add to cart .. the flow is very badly designed.
Nothing bad to say so far
Nothing bad to say so far. Writing review on customer service.
Could not get order delivered
Everything...went wrong system kept kicking my order out saying I canceled
.I never did..I reached out was told last order wouldn't be canceled it was..I had paid the funds..

Réponse de Aventa
Wrongly charged with no explanation
The total amount at checkout was $108.99. Why was my credit card charged $156

Réponse de Aventa
Scam - No Tracking & Customer Service
No delivery yet and it has been 25 days. You cannot track your order online because the tracking section does not work.
I used the 'Contact Us' section and never heard back and did not received a tracking number either.
I've emailed the support team too but no one has replied back yet.
At this point, I'm aligned towards calling it a scam.
Still waiting for the delivery of glasses.

Réponse de Aventa

Réponse de Aventa
Way too complicated to track order
The site is very easy can’t wait until…
The site is very easy can’t wait until my glasses arrive
Didnt provide the tracking number since…
Didnt provide the tracking number since its been more than 5 days and online its says get delivery in 7 -14 days

Réponse de Aventa
Still don't have a tracking number it's…
Still don't have a tracking number it's already been over a week and im going to request a refund soon

Réponse de Aventa
Super easy
Super easy, good info; the only thing is I wish it was clear at the beginning that the price was in US$
Overwhelming orders customs tariffs *grump!
So prior to sept 2025 they had good reviews,
But then something happened yeah meta dropped new product that's why we all f@&$ing here now I buy from CHINA (in grump voice)
Shit will be in transit for 10-15 days they ain't charge us TAX!! Be patient I ain't on no one side plus my 99 gone too but I talk to them ina lengthy thread and they are overwhelmed with order plus ppl in china not buying that shit. So all business is out of country CUSTOMS!! Etc
Mines been in transit 7 days I ain't tripping
"""""Where's my parcel? I ordered a month ago!
View delivery timeframe of Global Registered Airmail/ePacket (Not including rural areas)
Day 1-2 Acceptance/In Origin
Day 2-3 Departure from outward office of exchange/Exporting
Day 2-4 Pending Custom clearance/Exporting
After exporting/departure, the shipping status will not be updated until the parcel arrives in the next location!
Day 4-10 Arrival at inward office of exchange/In Destination
Day 10-15 Pending Custom clearance/Importing
Day 15-30 Domestic transport and last-mile delivery
Day 60 If not delivered successfully, the parcel may be returned back to the sender or the parcel is considered missing at that point.
Yanwen Logistics Is who there using
Then include your postal Service
When your parcel arrives in your country, if you are anxious about getting your order, you may try to contact your local carrier to get the delivery expedited.""""
Think how would they go from sending product and good reviews to Finessing!!!
They chat gpt to communicate if your manipulating then go talk and get the info you need!! If you don't get your product PayPal offer me to cancel and if they don't respond in time frame I keep refund , yes keep meaning the release it asap once I filed.
But I did cancel the refund other day!
After my last conversation
Peace and health
I ordered glasses from…Took my payment — never sent the product
I ordered glasses from Aventaglasses.com, paid in full, and received an order confirmation — but the product was never shipped. I have contacted their customer service multiple times with no response. Weeks have passed and there has been no tracking information or refund.
This appears to be a fraudulent website that takes payments and does not deliver any products. I’m sharing my experience to warn others before purchasing.
Not a good company
I did not receive a shipping number or were the glasses in the time frame that I paid extra for. I reached out to contact the company and no one responded. Still waiting to receive the glasses. Bad customer service

Réponse de Aventa
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