Avon Avis 

565
•
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give zero I would. After being a rep for years avon are the worst company you could possibly deal with. Avoid at all costs. I had £20 added to my account because apparently my payment was... Voir plus

Noté 1 sur 5 étoiles

Haven't received items ordered. Tracking on Evri claims items received at their Delivery Depot but they haven't left there since. Wish I had read reviews about Avon's dreadful customer service bef... Voir plus

Noté 1 sur 5 étoiles

Absolutely shocking customer service..slow to despatch items... postage very expensive.. evri used as courier.. evri damaged my parcel so couldn't deliver it.. after emailing and trying to get them on... Voir plus

Noté 1 sur 5 étoiles

This company are quite happy to take money & not provide the order! Whole host of excuses given. In fact my order has disappeared into the ether with my money. Some of the worst customer service (lo... Voir plus


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

565 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Tous les avis

(565)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Whenever I like a product and buy it…

Whenever I like a product and buy it regular it gets discontinued.. mirror spray, glow moisturiser. Why are you doing away with popular products?. Also avon reps are selling discontinued products on auction sites at 10 times the price. Will never buy from avon all the time they are discontinuing products. They dont seem to care that they disappoint their customers.

1 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

No customer care

Don't even deserve one star should be zero. Cancelled my order due to an error there end but no communication from them to say so. It was only as I contacted them to find out about my order did I discover it wasn't processed and will not process an immediate refund since it's there error.

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Perfume last for long

I purchased loads of perfume from Avon and it smells amazing,specially the Far Away beyond the moon,it lasted for about 8 hours on my skin. Delivery was fast,dispatched it on Monday and I received it on the next day.

6 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Had a poor experience with Carlie in…

Had a poor experience with Carlie in Morecambe (who apparently turned out to be a right druggy). She never delivered as expected, even though she had contact details and always expected her customers to pick up their order. Some items were also missing in orders and she refused to refund money ( I assume she needed money to buy drugs rather than food for her kids). This was in 2018.

20 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Appalling customer service

I placed an order 3rd dec . It was confirmed . The money was taken from my account . Del was free . As over £25 .
I phoned the friday to say i had not received my order . To be told its not on our system . That i had to place another order . And i would be refunded . I then explained that means . Ill have to pay fir express del . Through no fault of my own . I got told in so many words yes . Hard luck . Placed the order payed £4.99 as the goods where needed .
I have phoned today . As still not received my refund £27.15 . I spent ages on the phone to get my money back .
I tried to get the £4.99 back . But was refussed and told i chose to pay express del . I was put in a position where they took my money failed to supply the goods . And had to then place another order for the same goods on express to now be here in time . Their customer service is absolutely unacceptable as a reg customer . Don't care attitude

13 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking experience with…

Absolutely shocking experience with Avon, ordered a parcel which is delivered with Everi if i knew i wouldn't order in first place, and for three days they coming every time I'm at work, contacted Avon as I have no safe place and won't be at home at that time any day, asked them to get the order back and asked for a refund.
So was told first to refus the order, so I said how can I refuse id I'm NOT at home, so was told to chase it myself the delivery company and as we know is no chance to contact Everi!
Absolutely shocking will never buy from them again!

17 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I was an Avon Representative

I was an Avon Representative. I'm a guy, so I took a lot of ribbing from my buddies, but I thought their products were really good. Then I posted feedback about one of their products, stating only that I didn't care for its smell and Avon deleted my account and representative website almost immediately. Haha That's all you have to know about Avon.

19 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

shoking experiance

shoking experiance, Amanda and Key had a bloldns to close the line during my conversation, i have bank info or redusing the amount for Avon , but Avon agent Nikol tehling me is just pending. that mean is decline- wow - how can you talk . i have to call in bank to cancel my order. The web side do not recognice email if exist , also not have option for gift reseiver.
been with them for 2 hours via phone. Very bad experience

17 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Awful cheap and highly scented

Awful cheap and highly scented . ALL OF IT. The foot range is rubbish..honestly it could have come from China..but wait, it already does. It’s never been great quality but now it’s the worst. Avoid

4 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible Delivery, Practically Scammed

Absolutely terrible. Paid extra for next day delivery (work days only) on the weekend and my package did not arrive on Monday. What a scam.

Edit (Wednesday 6th September): I am still waiting for my package. Like I have said, I paid an extra £4 for next day delivery and my package has not been delivered even after 5 days.

2 septembre 2023
Avis spontané
Noté 3 sur 5 étoiles

Poor range of products now.

I've used Avon since the 1980s and will always be a huge fan.
Unfortunately the range of products has really declined, they seem to be focusing on high end expensive make up rather than the affordable range they previously stocked. Not only the make-up but the range of products overall has just really declined.

Honestly, it's really not my go to shop for make-up anymore because it's so limited and the prices are just too much.
They're quick to deliver though and it's always well packaged.... Just wish it was still how it used to be.

1 mars 2023
Avis spontané
Noté 3 sur 5 étoiles

Please have reviews on your website

I've recently been using some Avon supreme oils shampoo I bought a couple of years ago. I'd been using bedhead products and when they ran out started using the Avon again.
It's been really good on my coloured, thick, dry hair. I still use the bedhead conditioner.
I also returned to using an Avon serum and that's been working well too.
I decided to buy some more Avon products and this is where the problem is.
They don't have the supreme oils shampoo on their website. There's a few other types of shampoo. I've been looking for descriptions to try and work out which would be the nearest product.
Under descriptions it says there are reviews, but when you click no reviews are shown.
I've looked at a few different products and no reviews are available for any of them.
I always rely on reviews for any skincare, beauty or hair products but with none available it's very frustrating.
I've had to go onto the Amazon site as they are selling Avon products and have reviews. Unfortunately there are either no written reviews or only a couple, for the products I was considering.
It's pretty disappointing to be unable to find much out about any of the products.
Customers shouldn't have to do research on other sites to find reviews about their products. If you aren't going to have reviews at least have more detailed descriptions.

17 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

As Rep I tried to log in to my account…

As Rep I tried to log in to my account and the are blocked it. I tried to call them but I won’t get any help. I tried to text them but no answer. I sent 2 different emails to my contacts and I got back an email they are blocked me. I need to beg to them if I want shopping from them. It is a joke…

12 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Ordered some Avon for me and a friend…

Ordered some Avon for me and a friend of my rep should have come I think on the 8 th of may still not heard anything been having Avon for years don't know what has happened to my rep as no contact disgusting want be ordering again gave this a few weeks but still nothing

27 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

On my credit score

I was an Avon rep some time ago but quit because there is no money to be made.

Sadly Avon has cropped back into my life now that I’m looking for a mortgage and my credit shows an outstanding payment.
I was not made aware of this and sadly until this is resolved and proven that I paid, I cannot get a home.

19 mai 2023
Avis spontané

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