Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Shipping is absolutely terrible. Awful tracking from China. Exceptionally slow. Do not order if you need within 3 weeks. Company is slow to respond and has no readily apparent way to connect other tha... Voir plus

Noté 5 sur 5 étoiles

After losing some weight, I wanted to treat myself to new clothes that actually fit well and looked good for my age. A friend mentioned Avxnue, so I took a look and ended up ordering a skirt, a blouse... Voir plus

Noté 5 sur 5 étoiles

Just made a shoe purchase from InfinityLoyal. com… Actually, I gave up and bought a different set of shoes elsewhere as I had given up. But, seeing that they finally responded to my emaol, and... Voir plus

Noté 5 sur 5 étoiles

In this crazy world, it has been a sometimes frustrating experience for seniors to find total satisfaction ordering and receiving quality merchandise like you have sent me. Service, and value for my d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Get dressed! Avxnue offers a wide range of unique shirts, jackets, accessories, and more to choose from. Whether you're looking for a sporty or elegant outfit, Avxnue has got you covered for all-day comfort.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

139 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Guys i swear they are scam

Guys i swear they are scam, i think the good reviews they made it, i ordered jacket i got no receipt nothing! And i take 2 months beginning them to give me any information about tracking my order sometimes they answer and sometimes not and every time different answer, they keep saying that they already shipped my order and giving me fake tracking number and finally after over 2 months i got my order
After I lost hope But guess what NOT THE SAME JACKET NOT EVEN SAME BRAND that i saw on their website and now im begging them to return it and get my money back they saying i have to pay for return which is between $70 t $80!!! Please if anyone knows any way to stop those people scamming us let us know please

23 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Seems like a scam site

Yesterday I paid for a shirt and my credit card has been charged, but I have received no details on the purchase, including no receipt.

Seems like a scam to me, waiting 24 hours before forwarding a fraud complaint to my credit card company.

3 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

I have texted Sophia and Hannah with…mix up

I have texted Sophia and Hannah with your company. You sent me a M size Jason Denim Fleece Jacket when I ordered a XXL. We have been going back and forth a lot. Order #24467. Can you please fix this? It has been a while now, about a month. Thank you. Bob

1 novembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Bob, I'm so sorry to hear about your experience. This is absolutely not up to our standard and we will do our best to fix this situation as soon as possible.

Noté 5 sur 5 étoiles

The quality and styling of the clothes

The quality and styling of the clothes are great! Will definitely keep shopping with Avxnue in the future 👍

26 novembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Peter, thanks for your honest feedback. We love to hear this! We are looking forward to hearing from you in the future :)

Noté 1 sur 5 étoiles

The clothes are extremely cheap &…

The clothes are extremely cheap & poorly made. I had 1 item missing from order and have yet to be refunded. Do not purchase from this company or you will regret it with wasting your time and money. ~O. Damón

29 septembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Otis, I'm so sorry to hear about this. This happens extremely rarely with us and is not up to our standards at all. Our customer service team will contact you as soon as possible to find the best solution for you here.

Noté 5 sur 5 étoiles

Well made Howdy Cowboy Sweater

Some of my favorite clothing is southwestern wear American Indian cowboy style. I found this sweater, although made for a man I still bought it for myself and I love it. I’m hoping you guys will make more sweaters geared towards women. Thank you.

27 septembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Andrea, thanks for your honest feedback. I'm happy to hear that you love your sweater. We will definitely add more sweaters for women to our collection in the future :)

Noté 5 sur 5 étoiles

I want to provide an update on my Axvnue Customer Experience

I want to provide an update on my review of Axvnue. Over the past two months, I have posted critical reviews regarding their customer service. However, I commend Emma from Axvnue for her outstanding resolution of my issue today. Not only did they grant me a full refund, but they also allowed me to keep the jacket. Axvnue even provided a thoughtful suggestion to gift the jacket to someone, which I plan to do.

Thank TrustPilot for providing a platform where individuals like myself can voice their concerns and experiences. I also want to thank Axvnue for their proactive approach in listening to and addressing my concerns regarding their brand and product. My recent customer service experience with Axvnue has been excellent. They hear and take swift action to ensure customers have a great experience

25 octobre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Randy, I'm happy to hear that we were able to find a good solution for you. I wish you a great day :)

Noté 1 sur 5 étoiles

DO NOT ORDER - SCAM

DO NOT BUY FROM THIS COMPANY. I made the stupid mistake of buying from this company without reading customer reviews. Simply put, I received a sweater which was too small. No problem. When trying to exchange it for a different size their Customer Service (which was weirdly passive aggressive) would not give me information on how to exchange but instead continually tried to upsell me on other products. It took multiple, pleading emails for them to finally relent and provide me information on how to exchange but it will cost 80$ plus an 18$ fee for Customs Fee for their warehouse to process in China. Seriously, I would say worst Customer Service ever but that would imply I was treated as a customer as opposed to a mark who did not research their reputation first. Be smart, shop somewhere else. Their "service" is garbage.

25 octobre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Jamison, I'm so sorry to hear about your experience. It seems like there was a misunderstanding with our customer service. We sincerely apologize for this. Our customer service will contact you as soon as possible to clear up any misunderstandings and find the best solution for you.

Noté 1 sur 5 étoiles

Bait and Switch

Bait and Switch
Ordered a hooded, fleece lined denim jacket. I received what was basically a denim hoody, cheap looking and no lining of any kind.

24 octobre 2023
Avis spontané
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Réponse de Avxnue

Hey Norm, we are so sorry to hear this. This should absolutely not be the case of course. If not already done, please contact our customer service with all the necessary details so we can find the best solution for you here.
Looking forward to hearing from you soon :)

Noté 5 sur 5 étoiles

Excellent experience all around

Excellent experience all around. Spot on tracking of products with exceptional delivery speed and care. Thanks as always.

5 octobre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey, thanks for your honest feedback. We are so happy to hear that you had a great experience shopping with us. We are looking forward to hearing from you soon :)

Noté 5 sur 5 étoiles

I really enjoyed the quality and style…

I really enjoyed the quality and style of my sweater and enjoyed customer responce

20 octobre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Carl, thanks for your positive feedback. We truly appreciate that and we would love to hear from you again soon :)

Noté 4 sur 5 étoiles

Denim Shirt

I ordered one of their denim shirts in a size medium. It took a few weeks for it to come in, but the fit was fine…it looks great, and the materials that it’s made of seem to be of good quality.

14 octobre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Jason, thanks for your honest feedback. The quality of our products is very important to us so this means a lot. We are still working on improving our shipping times even more and I can assure you we will do better next time :)

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐Received my order and it was as…

⭐⭐⭐⭐⭐Received my order and it was as advertised for the fit and the look.
Just always make sure you measure yourself and look at their size chart to make sure you get the correct fit.
Awesome! We'll buy again and highly recommend

15 septembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Ben, we are so happy to hear that your order is the perfect fit for you. We are looking forward to hearing from you soon :)

Noté 1 sur 5 étoiles

Almost 7 weeks later!

I ordered a shirt on 8/18/23 for my husbands bday which was 9/3. Today is 10/3 almost 7 weeks later and I still
Don’t have this shirt! The tracking info says it’s been sitting in Iowa since 9/14. I have emailed numerous times from 2 different emails every time it comes back undeliverable! Do not buy from this company!

3 octobre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Jodi, I'm so sorry to hear that you have still not received your order. Our customer service will contact you as soon as possible to help you with the current status of your order.

Noté 1 sur 5 étoiles

wrong sizing

Garment arrived with size ripped out.
I had ordered a men's medium and this shirt is small or extra small.
I am unable to wear it after wetting and stretching to no avail.

1 juin 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Jan, I am so sorry to hear about this. Our customer service team will contact you as soon as possible to deal with this issue and find the best solution for you. We are looking forward to hearing from you soon :)

Noté 5 sur 5 étoiles

Ron's shorts

The shorts are great.
Love the plaid style.
And the shorts fit perfectly
and very comfortable..

21 mai 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Ron,
thank you so much for your positive feedback! We are happy to hear that you love the plaid style and find the shorts to be a perfect fit and very comfortable. We value your opinion and are always eager to hear our customer's feedback. We are looking forward to hearing from you again :)

Noté 1 sur 5 étoiles

Low quality Chinese garbage

Low quality Chinese garbage. Fit is terrible and don't even think of trying to return/exchange. You have to pay to ship it back to China, they will then let you know if you qualify for a return. Not worth the time or effort.

19 septembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Clark,
we are truly sorry to hear about your disappointing experience with our product. This is definitely not the standard we strive for, and we sincerely apologize for any inconvenience caused. Our customer support team will reach out to you as soon as possible to address your concerns and I am sure that we will find a suitable solution.

Noté 5 sur 5 étoiles

i ABSOLUTELY LOVE these sweaters!!

i ABSOLUTELY LOVE these sweaters!!! i would have gladly paid for 1what i got all 4 for!!! i get compliments every time i wear one. please offer a fall and winter version❣️❣️❣️

15 mai 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Helena, thank you so much for the positive feedback. I'm so happy to hear this. We are already preparing to launch our fall collection, so we are looking forward to hearing from you again ;)

Noté 5 sur 5 étoiles

My order came quickly and exactly as…

My order came quickly and exactly as advertised. The blazer I bought was beautifully made and super comfortable. I’ll definitely be ordering more from this company. The website has great clothes. I can’t wait.

13 septembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Karen, thanks for your positive feedback. I'm so happy to hear that you love your blazer. As a small business that values customer satisfaction more than anything else, we sincerely appreciate you as one of our loyal customers :)

Noté 4 sur 5 étoiles

Prompt responses

Prompt responses, great delivery!

11 septembre 2023
Avis spontané
Logo de Avxnue

Réponse de Avxnue

Hey Frank, thanks for your honest feedback. I'm glad to hear you were happy with our customer service and the delivery of your order. We are looking forward to hearing from you again :)

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