Best 4 Business Communications Avis 

Great company. Easy to get in touch with and everything was set up quickly. Love the fact it's a UK-based support team who actually pick up the phone and care about helping you. Such a refreshing change from dealing with big companies that make you jump through hoops and make everything complicated.

Overall, very happy with B4BC. Thanks for the brilliant service!

We’ve been customers of B4BC for many years, and have always received excellent service and support from all the team. They were also able to install fibre broadband for us when BT couldn’t!

Absolutely terrible company. Sent me bills for numbers I did not have. Threatened debt agency companies. DO NOT TRUST THIS COMPANY

Having initially signed up, it was soon apparent that there was an issue with the phone systems, as existing and new customers stated the phone would ring out or not connect. Having expressed my issues to B4BC and how I had distressed existing customers and was losing new customers, they stated that nothing was wrong and the lines worked fine. I stressed a number of times that there was an issue, but was met with the same answer. As it was affecting my sales, I couldn't wait another second and changed to Tamar Telecom, the phones worked from day one, and they have been great. I then asked B4BC to cancel, but was informed i was tied into a contract, i am well over 2 years into paying this now, the biggest waste of money. They couldn't even just be right with me, which speaks volumes.

It seems other reviews say a similar experience. I would not recommend.

Dave was extremely helpful with a technical enquiry we had. Full marks for customer service.

My insurance company has always struggled with our location and not being able to get broadband at a reasonable speed that was until we received a call from someone at B4BC. They said they could get me internet and to give them a chance which I was hesitant but still followed through with and to be honest have looked back since!! service and install were snappy & efficient cant complain.. anyone struggling with WIFI probably worth a shout

Needed broadband and phone system for new showroom and the team quickly sorted the phone system to get us up and running and then when it was discovered the premises did not have a broadband feed to it Best 4 business sorted a solution and made sure we was able to operate quickly.

Communication and problem.solving are always delat with promptly...can't fault and much prefer to deal with a company with UK call centre.

B4BC arranged for us to be switched over from Virgin to Openreach. This went smoothly and the existing network switch and access were reused.

My monthly bills are now lower and I am seeing much higher bandwidth throughout the premises.

I'm happy with the service from B4BC. Things just work!

Very impressed with their professionalism and customer service. Thank you for your help and support Best 4 Business.

We have been using B4B for over 6 years, their service level is exceptional. Very easy to deal with, we have a personal account manager who deals immediately with any questions we have, and the personal approach is so much better then previous companies where we use to feel like just a number.

Wow - unbelievable service - a company Top on their game

We wanted to cancel with B4B. They were extremely unhelpful and aggressive. Firstly they immediately imposed a cancellation charge which was required immediately despite not being able to actually provide us with a signed copy of the contract explaining this requirement.

They then proceeded to continue to bill us for several months until our local authority finally processed the payment, despite them not applying a correct Purchase Order number.

I can honestly say that I have never encountered such an appalling lack of customer centric care and understanding and would heartily encourage any business to avoid this company like the plague

Disgraceful company, we had 2 businesses with them, last year 3 different people rang one of our businesses saying our contract was coming to an end and what did we want to do, we had already decided we wasn’t renewing as they we ok to start but then very ignorant, system always going down, rude staff, no help what so ever if we had a problem, we decided to change companies but then we got b4b sending demanding emails saying we owed over £7,000 because we ended contract early, (yes we should of checked, but we had, had 3 calls from them to say the contract was due to end) we didn’t pay this immediately as the new company said they would help, so was waiting for their payment, but then got a email from b4b to say they were taking us to court and we now owed £10,000, to be made believe our contract was ending, the stress and anxiety they have caused, you should be ashamed of yourself b4b.

Alex and Matt were brilliant, very professional.

Andrew Begg came to transfer our package from desk phones to soft phones and I cant praise him enough.

He was pleasant, very patient (as we asked a lot of quastions) and explained everything thoroughly. He did test calls with each of us and did not leave until we understood it all.

Louise Cornall was so helpful when switching our business utilities and she managed to find a tariff that saved us nearly £1100 a year.
Can't thank her enough for her friendly and professional approach Louise.

Been with B4BC for 5-6 for all phones/ broadband, etc. Today an engineers visit to move all hardwired broadband and routers from one location to another was seamless with little or no interruptions. A polite and knowledgeable engineer!

We've recently updated our office telephone system and renewed various mobile contracts. It's been quick and easy due to the marvellous support we've received from our new Account Manager Aaron and his colleagues Hannah, Lee and Carl. Their service has been excellent, polite, professional and happy to persevere until everything is set up correctly. We had a hiccup with the door entry system due to previous company's set up! A big thank you to all at Best4Business for living up to your name.

As a managing director within commercial construction it’s very few and far between that words are surpassed by actions.
switching our business broadband and mobile services has proven to be the most prudent and pain free transition of growing a company.
Jack Higgins
Jmh interiors

A huge thank you to B4BC for their service. My main point of contact was Hannah who was friendly, professional and efficient. I’m really pleased with my device and will certainly use this company again. They offered me a plan which was far more suited to what I’ve had previously and at a much better rate. Would highly recommend.