Babybrezza Avis 

Very happy with our bottle washer pro, and our formula pro! Very easy to set up and use. Will take a lot of pressure off when baby arrives.

I had to order some descaling tablets & detergent tablets for my machine. Had a problem via Royal Mail which my parcel had arrived opened and empty. I sent an email of proof of this and spoke to a lovely customer service representative Polly over the phone and email, who sorted a replacement order out within minutes! Fantastic customer service & very happy.

Will always recommend the brand, and even more so now you can depend on the customer service.

My BabyBrezza machine unfortunately broke down but the team were incredibly responsive in following through on the warranty and sending out a new unit.

Excellent customer service. We had a machine we werent happy with that we had used but was worried about the function. This company allowed us to return the tiem and provided us a credit to order what we did want. Excellent service, one of the best have ever dealt with - would 100% use them again

Fantastic customer service from Sophie, who resolved our issue promptly!

Experience was great. However had to deal with the company as the bottle washer pro had become faulty and completely stopped working. However under the warranty was sorted and dealt with perfectly. Thanks very much

Excellent customer service received after our Bottle Washer Pro developed a fault and had to be replaced. Prompt responses to emails, clear instructions provided and new unit delivered within two working days. A shame the unit was faulty. It was working well before that for about 6 weeks.

Great customer service

I have to say. This has been probably the best customer service. I have had in a long time!!! Got to speak to someone over the phone. Quick responses to emails.
Highly recommend them. Customer service was on point!

Excellent working horse of a machine. We did run into some technical issues and was immediately resolved. Got a new one replaced sent on the same day. Incredible!

Customer service great!!

I had an issue with my steriliser and within one day issue resolved. Big thank you to Sophie for assisting me with my query.

Polly and Sophie were fantastic from the customer service team. My issue was resolved promptly and I am really pleased with the outcome.

My baby brezza steriliser had a fault!
I emailed them over the weekend, and by Monday they resolved the issue and are sending me a new one!
This machine has saved my life, I couldn’t physically afford another one and I’m so glad they’re sending a new one.
I couldn’t fault the person who has been contacting me, honestly thank you very much baby brezza! Very happy mumma ☺️

i have problem with baby brezza i am really greatfull for email what i sent the to baby brezza servises there alredy sort out the problem and. i am thank u for that

I faced a challenge with my Baby Brezza machine, and upon reaching out for help, I connected with an agent named Sophie. Together, we navigated through troubleshooting, and she ensured that I reached a satisfying resolution. I am truly grateful for the prompt and effective support I received. This experience has inspired me to recommend their service wholeheartedly.

I have every product from babybrezza and I’m more them happy with them but the best part was the customer service when I needed them
Thank you so much

Polly Bryder is a legend! She rectified a delivery problem I had very quickly and my item arrived the next day!

Thank you so much your customer service was excellent and you saved me unnecessary admin!

Never buy from baby Brezza, purchased the steriliser dryer within 2 months it’s stop working and not switching on contact the company they don’t want to help. Avoid at any cost!!

I had an issue with our Sterlizer were it wouldn’t turn on. But it was replaced within hours of contacting support. We couldn’t live without our BabyBrezza machines!

Excellent customer service, they sent me a new bottle sterilizer machine after the one I had stopped working. Sophie Baker was the one in charge of my ticket, and she was brilliant. Thank you again.

Possibly the best customer service I’ve ever experienced! With two babies under two, my Baby Brezza bottle washer has been an absolute lifesaver. When it suddenly stopped working and displayed an error code, I contacted customer service. They handled my query quickly and clearly explained what information I needed to send over. I provided it the next day, and as soon as it was confirmed, a replacement machine was sent out straight away. I couldn’t be happier and would highly recommend this company to anyone.