Back Care - Australia Avis 

330
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It is such a comfortable pillow, I am a side sleeper, and it supports my neck so well, that after a goodnight sleep, wake up without sore shoulders. Best pillow ever.

Noté 5 sur 5 étoiles

Since purchasing the sleeprrr pillows we had a better night slept. We haven't woken up with a sore neck. My breathing has improved no snoring,I would highly recommend the pillows.

Noté 5 sur 5 étoiles

Totally love the Body Huggar egg carton mattress topper. It has revolutionised our sleep. It is so comfortable and as a hot sleeper it is so cool to sleep on. Also ordered a wedge cushion which is g... Voir plus

Noté 5 sur 5 étoiles

After a very helpful phone call and subsequent email listing some great choices and quotes for our requirements, a Top Gun Blazer mobility scooter was easily ordered for my mum. The scooter arrived qu... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

One of Australia's leading suppliers of products for Back Pain with many of our products being manufactured here in AU - Shop Now - Sale ends soon.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

330 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(330)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional service

Reziel is one of the most professional, kind and understanding salesmen I have ever dealt with.
His patience and promptness in communicating, via email, with me was exceptional and I am now a happy owner of a Teeter Inversion Table.
I highly recommend this product and giving your business to Back Care Australia

11 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great to deal with

Website was easy to navigate, and delivery was quick to Sydney. Product was tested at another store in person but purchased here due to being lowest cost.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Super fast processing and delivery

Super fast processing and delivery of my new ergonomic office chair, ordered on a Thursday afternoon and it arrived midday on Monday, delivered via Auspost! Would definitely order from here again, thank you!

20 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Incorrect delivery

Incorrect delivery. No telephone number to discuss. Was told I was incorrect and dismissed via email. Delivery 1 day later than advised.

10 janvier 2025
Avis spontané
Logo de Back Care - Australia

Réponse de Back Care - Australia

Thank you for sharing your feedback. We genuinely want every customer to have a positive experience with us, so I’ve taken the time to look into this personally. Your order was placed on a Saturday and dispatched on Monday, the very first working day, which was the soonest we could process and send it. We used AusPost, a trusted courier, but delivery times can occasionally vary by a day, which we understand can be frustrating.

I can see that we offered two options to resolve the issue—a 10% refund to keep the item or a full refund of $360 with a return. You chose the full refund, and we quickly arranged the collection for you to make it as easy as possible.

I’m sorry to hear that you felt dismissed, as that was never our intention. We’ve worked hard to ensure the matter was resolved fairly and as quickly as possible. If there’s anything more we can do to help, please don’t hesitate to reach out—we’re here to help.

Noté 5 sur 5 étoiles

Wedge pillow, good investment

I ordered the raised wedge pillow because I've get acid reflux and I want to try to avoid problems long term. It's good quality and well made. I saw it as an investment in my health. It is comfortable and definitely helping. I thought I may find it too annoying to be raised as I'm a stomach sleeper. But I can curl into it semi side/front on. It is already feeling unnatural to lay flat now if I feel like my stomach is still full. I'm happy with it and glad I purchased.

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely reccomend Back Care - Australia

My experience with Back Care - Australia was great. I was looking to buy crutches an while I could *find* them on a number of websites most had no reviews or bad reviews. Seeing the positive reviews they got I gave them ago - and it was great. Easy ordering, quick postage, friendly follow up. I have no hesitations recommending them.

1 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Simple, Easy Process

Super easy to order on the website, it arrived really quickly, and there were no issues. Had tracking so I knew when to expect it and the item was exactly as described, and great quality. Thankyou

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I am so pleased that I purchased the…

I am so pleased that I purchased the Therapeutic Pillow Quad Cushion
After spending time in hospital, when I came home and because I could only lay on my back, I was experiencing lower back pain. I needed something to provide relief and comfort. I found BackCare Online and their Quad Cushion. It is soft and squishy and moulds around the problem area, providing the relief needed. It returns to original shape when not in use. I would recommend the Quad Cushion and BackCare Online. The product is excellent, ordering was easy and delivery was prompt.

11 juillet 2024
Avis spontané

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