Bake Me Up Avis 

206
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Was at Bake me up Løren with my cousin, the women who was working that day have no idea what hygiene means. She was wearing gloves the whole time. She was touching, picking up food and dirty dishes an... Voir plus

Noté 2 sur 5 étoiles

I ordered the 5’ sample cake - the chocolate mud cake was uneven compared to white mud and caramel mud, when iced it had a slope. the white mud was hard to ice as it just crumbled (which never happen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A fantastic business. Great communication. I purchased online directly from company as there aren’t any local distributors yet. Cakes arrived within 2 days (fantastic for non metro delivery area). Del... Voir plus

Noté 5 sur 5 étoiles

Fantastic! I never knew about Bake Me Up until it popped up in my fb feed. Ordered the 7 inch Caramel (decorated with Coffee Buttercream and Walnuts) and White Choc (raspberry butter cream filling and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de gâteaux

Informations provenant de diverses sources externes

Decadent cakes delivered to your door, ready to decorate.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(206)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I'm not a bakey kinda gal

I'm not a bakey kinda gal, it just doesn't bring me happiness. I am, however, a cakey kinda gal, that brings me all the happiness, especially when I don't have to leave my house for it! And this cake is so scrummy! No more stressing about recipes and oven temps here, just amazing cake at an incredible price!

26 mai 2020
Avis spontané
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Réponse de Bake Me Up

Helen, this review brings us all the happiness! Also, the word "scrummy" 😂...that also brings us all the happiness! Thank you for such an entertaining and detailed review of your experience with Bake Me Up💙
-The Bake Me Up Team

Noté 5 sur 5 étoiles

I normally bake my own

I normally bake my own, but it’s so much work, and these are much better than my cooking, and with such quick delivery, I can be the nan who makes the family cakes again.

26 mai 2020
Avis spontané
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Réponse de Bake Me Up

How wonderful Christine! Thank you for sharing such a heart warming review . We are so glad you found us. We are here for all the nans in Australia who find baking and preparing cakes a laborious task and who just want to get on with decorating! ( The best part) Thank you for your compliment. Enjoy and stay in touch, we'd love to hear from you again! - The Bake Me Up Team

Noté 3 sur 5 étoiles

Cake not really very moist and “broke”…

Cake not really very moist and “broke” when cut. Freight took awhile longer than expected. Overall a bit disappointed.

25 mai 2020
Avis spontané
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Réponse de Bake Me Up

Hi Michele,

Thank you very much for your feedback on our cake and we are devastated that it was not perfect as we would expect it to be! We have not had any issues with our cakes breaking when cut which leads us to believe that this cake may have been affected more than we had anticipated by the freezer mechanical breakdown. Regardless, we have refunded you in full and sincerely apologise. We are also despatching you a replacement cake at no charge to restore your faith in Bake Me Up. Please share with us your experience with this new cake!

In regards to delay in delivery, we despatched your cake within 8 hours of your order. All the reasonably priced couriers that service your area quote a 2-4 business day delivery window. Unfortunately, we have no influence on this and your order was delivered within 3 business days. We will send the replacement cake via Express Post so that you hopefully get it tomorrow - again at no charge to you.

Regards,

Bake Me Up Team

Noté 5 sur 5 étoiles

The shipping was really quick and the…

The shipping was really quick and the cakes tasted amazing

25 mai 2020
Avis spontané
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Réponse de Bake Me Up

Thank you very much for leaving a review! We are so glad to hear from you 💙
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Delicious tasting

Delicious tasting. Easy to decorate. Very pleased - will definitely deal with again - thank you

25 mai 2020
Avis spontané
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Réponse de Bake Me Up

❤ Easy and Delicious, that is the best thing you could say to us! Debbie, we are very pleased that you are very pleased 😁 we thank you for taking the time to leave us a wonderful review and look forward to serving you and making lifer easier for you again in the future!
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Best cake we ever had

Best cake we ever had! Thank you for making birthday time less stressful

24 mai 2020
Avis spontané
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Réponse de Bake Me Up

That's a huge compliment Jodie, Thank You! We love to hear that our product reduced stress! That is precisely what we had in mind when we started Bake Me Up :) Thank you for taking the time to write a review 💙
-The Bake Me Up Team

Noté 5 sur 5 étoiles

SO YUMMY

Fast post, very well packaged, great tasting cakes and friendly to deal with :)

24 mai 2020
Avis spontané
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Réponse de Bake Me Up

SO GRATEFUL for this review, Thank you Donna!! We feel the ❤
💙The Bake Me Up Team

Noté 4 sur 5 étoiles

Very moist and was super delicious

Very moist and was super delicious. Was a massive hit with the kids and visitors.

24 mai 2020
Avis spontané
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Réponse de Bake Me Up

Super Delicious! Wow Thank you for the amazing compliment Kazz❤ We couldn't be happier to hear our cake was a massive hit!! From memory you purchased a large Chocolate mud!! You simply cannot go wrong! We find that our White Mud tends to be a really big hit with kids too! Thank you for sharing your experience with us. I'm curious and hope you don't mind me asking but what would have made the experience better for you to warrant that fifth star😜 ? We want to provide the best service and product possible so all feedback is welcome, respected and appreciated 💙
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Moist and delicious!

The chocolate mud was divine and absolutely easy to work with. Also has the caramel mud which was also so good to eat and easy to decorate!

24 mai 2020
Avis spontané
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Réponse de Bake Me Up

That's fantastic to hear Treena, Thank you so so much for sharing that with us in a review! So glad you found them easy to work with and that you tried the Caramel too which is sometimes overlooked but is quite special and delicious! Thanks again 😍
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Fantastic customer service!

Fantastic customer service!! Highly recommend!!

23 mai 2020
Avis spontané
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Réponse de Bake Me Up

Wow. Thank you SugarPlay! We very much appreciate the recommendation and 5 star review. ❤❤
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Your cakes were fresh

Your cakes were fresh, tasted great and extremely easy to use.
Both the caramel and white chocolate mud cakes were delicious.

22 mai 2020
Avis spontané
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Réponse de Bake Me Up

Lisa, Thank you so much for that lovely review 😊 It especially brings a smile to our faces when someone says our cakes are easy to decorate! That's precisely what we designed them to be❤ So glad you enjoyed using and consuming them!
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Great service

Great service. Lovely cake. Thank you!

22 mai 2020
Avis spontané
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Réponse de Bake Me Up

Great feedback. Lovely customer. You're most welcome Melinda!

Thank You for the review! 😍
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

We loved these mud cakes

We loved these mud cakes - they were so tastey and the kids decorated them...

22 mai 2020
Avis spontané
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Réponse de Bake Me Up

That's gorgeous Belinda, we hope the kids had fun! SO glad you all loved them, we love them too, and we also love customers that take the time to leave a review so Thank you!!
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Delicious chocolate mudcake

Delicious chocolate mudcake, packaged well and arrived promptly

21 mai 2020
Avis spontané
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Réponse de Bake Me Up

So glad to hear you enjoyed it! Thanks for all the stars!!!
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

So delicious

So delicious, fast delivery even though I'm rural, would recommend!

21 mai 2020
Avis spontané
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Réponse de Bake Me Up

So happy you left us a review, Thank you very much for the compliment and recommendation, it means the world to us ^_^
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Amazing service

Delivered quickly, despite the current covid 19 issues with delivery. Very helpful on the phone with any queries.
Cake is delicious and stayed moist forever. I will definitely use this company again

21 mai 2020
Avis spontané
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Réponse de Bake Me Up

Wonderful to hear! Thank you so much for leaving us a review and for so many compliments. We very much look forward to serving you again 😊
💙The Bake Me Up Team

Noté 5 sur 5 étoiles

A very tasty cake with quick delivery

21 mai 2020
Avis spontané
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Réponse de Bake Me Up

Thank you Tasmin! We appreciate you taking the time out of your day to leave us a review! Thank you for the very tasty compliment 😍

💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Received properly and securely packed

Received properly and securely packed. I really really appreciate about the customer service specially paul. I am in Srilanka but the customer service was so helpful. I asked some favors to do and they did that for me too. My boyfriend said that the cake was so amazing. Thank you so much! Really appreciated! And I recommend this cake shop to anyone don’t think twice about buying cake from bakemeup. Just buy it and you will love it 😊

21 mai 2020
Avis spontané
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Réponse de Bake Me Up

"Just buy it and you will love it" -Misara, I think you've just found the new Bake Me Up slogan! Haha. Thank you for this brilliant five star review Misara! It was our pleasure to help you out with your lovely surprise for your boyfriend and we're overjoyed that he loved our mudcake. You're our very first overseas customer too Woohoo 🤩 Thanks again for trying us out and for taking time to leave us positive feedback. We really appreciate it!

💙The Bake Me Up Team

Noté 5 sur 5 étoiles

Moist and perfect mudcake texture

Moist and perfect mudcake texture. Stayed fresh for over a week

20 mai 2020
Avis spontané
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Réponse de Bake Me Up

Hi Su-Ann ! We really appreciate your compliment about the texture of our mudcakes ^_^ If you think one week is good, ( you ordered during our Warm-me-up clearance sale, so your cakes had a shorter shelf life), typically our mudcakes stay fresh for 4 weeks! ( How? Dairy free and naturally long lasting ingredients were carefully chosen while developing our recipe to prolong their moisture and freshness) Thanks a million for leaving us a review xox

💙The Bake Me Up Team

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