I loved shopping from Bakkali. They have a big variety of Asian/Middle Eastern food with reasonable prices. Wonderful team with excellent customer service. Great communication and quick responses. It... Voir plus
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I have been a customer of Bakkali since 2024, and I have been very happy with their services. They always put their customers first and make sure everything meets expectations, and always goes beyond... Voir plus
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Great produce, efficient delivery, well packed and courteous staff. Well done - a pleasure shopping with uou.
Huge variety of authentic imported products, UK based and fast delivery, everything was well packed. Contacted them and service was very quick and efficient, no hassle at all. Will use again, and reco... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.
Coordonnées de contact
5 Brayford Square, E1 0SG, London, Royaume-Uni
- 07361587726
- ishan@bakkali.app
- bakkali.app
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Huge variety of authentic imported…
Huge variety of authentic imported products, UK based and fast delivery, everything was well packed. Contacted them and service was very quick and efficient, no hassle at all. Will use again, and recommend. I only wish ingredients lists could be added, but these can change a lot so maybe it's better to check other official sources, or to simply ask them if unsure.

Réponse de Bakkali
Fast delivery
Fast delivery, great communication, quick resolution of small issues. Highly recommend this service.

Réponse de Bakkali
Wonderful experience
I have been using Bakkali for a while. More than five orders now,and I can confidently say they are excellent and very promising.the prices are affordable. The packing is excellent and tailored. Easily laid out website. The minimum order is the lowest I have ever seen.I don't even need to think twice before placing an order. Customer service is helpful and speedy.I recommend them to all my friends.

Réponse de Bakkali
Excellent service & good quality meats
Web site really easy to navigate with good choice of meats. Excellent communication throughout the process. Delivery was complete within specified timeframe and delivered well packaged.
The meat was of good quality and I will most definitely be returning again & again. Thank you

Réponse de Bakkali
My First order review,
My First order review,
The delivery was quite good and the whole package was also super , especially the meat. There was a missing item in my parcel but after contacting the customer service they will sort it out. The meat was packed and well sealed but i haven't tried them yet.In general, it was a nice experience and hopefully it will be my dependable shop.

Réponse de Bakkali
I was looking for a certain product…
I was looking for a certain product which I had to travel to London to buy, unfortunately the shop stopped selling the product then I came across bakkali online and found the product it’s called molokhia so I made an order and it was delivered by DPD free of charge. I am so please I came across this online shop which I have told friends and family about and the prices are great and the selection of foods are amazing. Take a look you will not be disappointed

Réponse de Bakkali
Best customer care
I recently ordered 3 bottles of Alnasr Sudanese sesame oil, but when the package arrived, I was surprised to find a different brand, Sofra, instead. While many people might consider them the same, as a Sudanese native who’s familiar with both products and the regions where they’re made, I feel they’re different.
At first, I was upset and felt misled, so I contacted customer support. I was assisted by Parthiv, who was incredibly polite and professional. He explained that there is an option to accept substitutes during checkout, and since I had left that box checked and the Alnasr oil was out of stock, they sent me the alternative. He acknowledged that this option might not be obvious to everyone and apologized for the misunderstanding, offering a full refund without hesitation.
When I asked how to return the bottles I received, Parthiv told me I could keep them. In just two minutes, he resolved my issue with remarkable efficiency and courtesy.
As someone who shops online frequently, this was by far the best customer service experience I’ve ever had. Parthiv’s professionalism truly stood out, and that’s why I felt compelled to write this review.

Réponse de Bakkali
This time quality of everything gone to…
This time quality of everything gone to lowest level
1- Packing was horrible in terms of hygiene ( blood everywhere , it was cleaned properly)
2. Chicken supposed to be in 6 pieces but it was in 4 pieces ( bigger than expected and had cut in home by myself)
3. This time not happy at all .

Réponse de Bakkali
Great Service really Happy
It’s the first time I have used Bakkali and found the experience first class Delivery was within two days and as I bought fresh produce it came well insulated and was really fresh . I would Highly Recommend .

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Great overall experience.
The meat was excellently priced, good quality and delivered on time. I’ll definitely order again.

Réponse de Bakkali

Réponse de Bakkali
Favourite online supermarket in the UK
I have placed orders with every uk supermarket before, and bakkali is the best. (I ordered 3 times with them) The way they pack the meat especially, the quality of the meat and produce, the instructions on it. It's really my favourite. The choice is very good as well, you get items that are hard to get in the shops. Love it!

Réponse de Bakkali
Top Quality products at very realistic…
Top Quality products at very realistic prices. First Class Service and Delivery.

Réponse de Bakkali
Perfect products
Perfect products, fast delivery and very well packed items, highly recommended.

Réponse de Bakkali
Hi I am very enjoying with you
Hi I am very enjoying with you. All products fresh and tasty

Réponse de Bakkali
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