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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I loved shopping from Bakkali. They have a big variety of Asian/Middle Eastern food with reasonable prices. Wonderful team with excellent customer service. Great communication and quick responses. It... Voir plus

Noté 5 sur 5 étoiles

I have been a customer of Bakkali since 2024, and I have been very happy with their services. They always put their customers first and make sure everything meets expectations, and always goes beyond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great produce, efficient delivery, well packed and courteous staff. Well done - a pleasure shopping with uou.

Noté 5 sur 5 étoiles

Huge variety of authentic imported products, UK based and fast delivery, everything was well packed. Contacted them and service was very quick and efficient, no hassle at all. Will use again, and reco... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. Épicerie asiatique
  3. Marchand de légumes
  4. Épicerie
  5. Épicerie indienne

Écrit par l'entreprise

Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

415 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best Experience

I feel fortunate that we finally have Bakkali for online grocery shopping. It has solved all my problems of traveling to find Asian items and halal meat. This was my first time placing an order, and the items arrived in wonderful packaging, which truly impressed me. Plus, delivery is free for orders over £30. The fruits and vegetables are of the best quality and incredibly fresh. I’ll be using this service regularly and can’t recommend Bakkali enough!

23 janvier 2025
Avis spontané
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Réponse de Bakkali

Thank you so much for the review Hubashia

Noté 5 sur 5 étoiles

I've put my 1st order in and it all…

I've put my 1st order in and it all went smoothly. Nicely packed and came very quickly. I've not used the spices as yet but I will definitely use them again.

15 janvier 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review!

Noté 5 sur 5 étoiles

Excellence

Finally, a company selling beverages in the UK that don't give me migraines! Excellent service from these guys and very reasonable prices, keep up the good work

15 janvier 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review Luke!

Noté 5 sur 5 étoiles

Flatbreads

Was looking for fresh flatbreads came across this site bakkali, found what I wanted to try great price and size so purchased the chosen breads
Great size great taste will definitely buy again

9 janvier 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review Tim!

Noté 5 sur 5 étoiles

Excellent quality meat reasonably…

Excellent quality meat reasonably priced delivered well and fresh and one date I was told great first delivery

10 janvier 2025
Avis spontané
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Réponse de Bakkali

Thank you so much for the review Chris!

Noté 4 sur 5 étoiles

Good products

Good products (one of the best pineapple we ordered but some of the other fruits didn't have a long shelf life) delivery was on time.

3 janvier 2025
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Réponse de Bakkali

Thanks for the review! I'm really sorry to hear that some of the other fruits didn't have a long shelf life. If they weren't up to standard, they may qualify for a refund with our 100% Freshness Guarantee, so please do get in touch if you would like any help. Thanks! Ishan

Noté 5 sur 5 étoiles

very good

-good quality products
-excellent customer service
-the butcher product like beef and chicken leg is clean,cheap and they can customise which is good

10 janvier 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review!

Noté 5 sur 5 étoiles

Nice people

Nice people, responsible and great customer service. Thanks!

9 janvier 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review!

Noté 1 sur 5 étoiles

Comunication is something need to be …

Comunication is something need to be learned by this company

2 janvier 2025
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Réponse de Bakkali

Hi Paolo, I'm really sorry to hear about your experience with us. Would you be able to get in touch with us at hello@bakkali.app? I am happy to personally help you with any outstanding issues with your order. Apologies once again and best wishes, Ishan

Noté 1 sur 5 étoiles

Part of the order not received

Part of the order not received
Other part was not available and o only knew a day before the delivery and there was no option for substitute and a refund issued
Emailed about the problem no one came back to me

2 janvier 2025
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Réponse de Bakkali

Hi Asmaa, I'm really sorry to hear that you've only received part of your order. You are certainly entitled to a refund for any missing items on your order, so I will investigate this issue with my team right away. It also seems like we haven't been receiving your emails? Would you please be able to get in touch with us at hello@bakkali.app so I can help you further. I will also get my team to contact you right away, just in case the emails are bouncing. Best wishes, Ishan

Noté 5 sur 5 étoiles

Bakkali Fresh Meat and Groceries Online

Genuinely the best online grocery and fresh meat online seller, prices are affordable, quality of there products they sale are excellent specially the meat, super fantastic packaging, delivery options always available and super fast delivery. Absolutely fantastic company, buy from them with confidence you will never regret. Any problem always sorted very quick with there fantastic customer services.

2 janvier 2025
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Réponse de Bakkali

Thank you so much for the review!

Noté 5 sur 5 étoiles

Great experience and had exactly what I…

Great experience and had exactly what I needed! First time buying from Bakkali & couldn’t be happier! Quick shipping, fair price, & great customer service! Will be using them again.

30 décembre 2024
Avis spontané
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Réponse de Bakkali

Thanks so much for the review Bobby!

Noté 5 sur 5 étoiles

Love Bakkali

Love Bakkali, they are very helpful and genuinely down to earth. I buy from them regularly and plan on continuing to do so

1 décembre 2024
Avis spontané
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Réponse de Bakkali

Thank you so much for the review Keith!

Noté 5 sur 5 étoiles

Excellent online grocery store

Excellent app online grocery store! Easy to navigate and order groceries.
Customer service is amazing. Thank you for being super helpful with my queries too! Would definitely order again.

29 décembre 2024
Avis spontané
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Réponse de Bakkali

Thanks so much for the review Isha!

Noté 5 sur 5 étoiles

Wonderful store

What a gem of a store. My son wants Sucuk for his Christmas meal and I found Bakkali had just what i needed. Prices are very good. Ordering was easy and i was given choices of delivery days. I chose Christmas eve. The order arrived in excellent packaging including ice to keep the refrigerated items chilled. I was emailed throughout the process including tracking. I thoroughly recommend this store and look forward to ordering more in the future. Massive thanks to Ishan and Issam

24 décembre 2024
Avis spontané
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Réponse de Bakkali

Thank you so much for the review Mark

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