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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I loved shopping from Bakkali. They have a big variety of Asian/Middle Eastern food with reasonable prices. Wonderful team with excellent customer service. Great communication and quick responses. It... Voir plus

Noté 5 sur 5 étoiles

I have been a customer of Bakkali since 2024, and I have been very happy with their services. They always put their customers first and make sure everything meets expectations, and always goes beyond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great produce, efficient delivery, well packed and courteous staff. Well done - a pleasure shopping with uou.

Noté 5 sur 5 étoiles

Huge variety of authentic imported products, UK based and fast delivery, everything was well packed. Contacted them and service was very quick and efficient, no hassle at all. Will use again, and reco... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. Épicerie asiatique
  3. Marchand de légumes
  4. Épicerie
  5. Épicerie indienne

Écrit par l'entreprise

Cultural groceries delivered to your home. We deliver Halal meat, fresh fruit and vegetables, everyday pantry, desserts and more. And with our 100% freshness guarantee, be assured that you'll receive high quality items that you are 100% happy with or you'll get your money back. We source our products from authentic cultural suppliers across the UK and currently deliver to customers in Greater London.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

415 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thanks guys never disappoint excellent…

Thanks guys never disappoint excellent service the foods are of a high standard easy to buy Halal food in bulk at unbeatable prices.

Just place an order and it’s at your door in no time.

Can’t thank this company enough.

18 février 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review Louis!

Noté 5 sur 5 étoiles

Bakkali; above and beyond

Bakkali when above and beyond. I made a mistake in my purchase. Yet, this company not only corrected my mistake, but also delivered the product without issue. It's this kind of dedication, that makes supporting smaller businesses so important, and they certainly deserve a five-star rating.

13 février 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review Jon!

Noté 5 sur 5 étoiles

Great experience

Excellent and prompt communication in response to my queries.
Very reasonable prices for foods not available commonly in general groceries/supermarkets which could easily have been hiked up in other outlets.
Prompt delivery with ongoing tracking and updates along the way.
Packaging of the food excellent and done with care to preserve quality and freshness.
Free delivery for spending £30 and over.
Co-founders'zeal to provide an excellent service very evident, as well as their passion for their business and the respect and care for the customers they are eager to serve and please.
Will definitely be ordering again.

2 février 2025
Avis spontané
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Réponse de Bakkali

Thank you so much for the review Viviane! We really appreciate the support and you've made our day! :)

Noté 1 sur 5 étoiles

Will not order from them again

Will not order from them again

6 février 2025
Avis spontané
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Réponse de Bakkali

Hi Jarogan,

I'm really sorry to hear that your experience with us didn’t meet expectations. We take every order seriously and truly value our customers' satisfaction. Can you please reach out to us at hello@bakkali.app with your order details? I’d love the opportunity to make things right for you. Apologies again and looking forward to resolving this for you.

Ishan (Co-Founder @ Bakkali)

Noté 5 sur 5 étoiles

Very efficient company

Very efficient company, friendly staff, good response to problem solving. Will definitely buy from this company again. Clear website experience, good value and very pleased.

28 janvier 2025
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Réponse de Bakkali

Thanks so much for the review Malcolm!

Noté 5 sur 5 étoiles

excellent

excellent, great prices, packed nicely.

27 janvier 2025
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Réponse de Bakkali

Thanks so much for the review Mavra!

Noté 4 sur 5 étoiles

Excellent as usual

Very good products together with excellent service and always replying to queries to my occasional queries

Very rarely an error may happen but these are immediately rectified.

27 janvier 2025
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Réponse de Bakkali

Thanks so much for the review Haig!

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, very pleased with all the products and at a good price. Would recommend.

27 janvier 2025
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Réponse de Bakkali

Thanks so much for the review!

Noté 5 sur 5 étoiles

Will use again

Everything wanted arrived in perfect condition, and as ordered despite there being a slight delay with the delivery. This was not the fault of Bakkali in the slightest but a DPD carrier problem. Bakkali couldn't have been more helpful.

25 janvier 2025
Avis spontané
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Réponse de Bakkali

Thank you so much for the review Peta!

Noté 5 sur 5 étoiles

fresh produce and quick delivery

found this company when looking for a specific item
website very easy to navigate
well pleased with my purchases

25 janvier 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review!

Noté 5 sur 5 étoiles

Fresh produce and fast delivery

Fresh produce and fast delivery. Item packed well and arrived on time. Good communication. Pleasure to order any fresh produce and groceries.

10 janvier 2025
Avis spontané
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Réponse de Bakkali

Thanks so much for the review!

Noté 5 sur 5 étoiles

Great company and excellent customer…

Great company and excellent customer service. Fair and responsive. Great products and you can find all the delicatessen and types of food you would need.

24 janvier 2025
Avis spontané
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Réponse de Bakkali

Thank you so much for the review Dyana!

Noté 5 sur 5 étoiles

Excellent place to shop.

Good variety and choice of good brands and make of food products. Seems products are priced fairly and cheaper than other online shops. Free delivery for orders over £30 is a very good and convenient offer. The delivery was superfast with excellent communication and updates. The delivery slot was precise within one hour.
Well done Bakkali team.

20 janvier 2025
Avis spontané
Logo de Bakkali

Réponse de Bakkali

Thank you so much for the review John!

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