Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system work... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Popped in about 20 mins before closing time on New Year’s Eve, because the previously made copies were done manually rather than with the laser machine, therefore they didn’t work on our doors.... Voir plus
L'entreprise a répondu
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance... Voir plus
L'entreprise a répondu
So glad to have keyholder response service with Banham. Our alarm activated at night when away recently, we missed calls as phones on silent, keyholder arrived to check out the property, identified th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de sécurité
- Fournisseur de portes
- Service de serrurerie d'urgence
- Fournisseur de verrous
- Installateur de systèmes de sécurité
- Fournisseur de systèmes de sécurité
Écrit par l'entreprise
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Coordonnées de contact
20 Thornsett Road, SW18 4EF, London, Royaume-Uni
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,5
Excellent
6 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The engineer turned up n time in the…
The engineer turned up n time in the appointment window
He efficiently checked my system and confirmed it was ok
He was friendly and completed all his checks
I was sent a report later that day
18 avril 2026
Terrible service
Terrible service. Unresponsive. Maintenance person left and 3 hours later the alarm went off. They called and sent an engineer but he never came. I have followed up twice and no one has called or email. Total joke.
10 avril 2026
Could be better
Three emails changing the date of mtce call. The guy that did the job was great - his admin backup was disappointing
8 avril 2026
Fantastic service
16 avril 2026
Great technician
9 avril 2026
Great quick service from William at…
Great quick service from William at High Street Kensington branch!
17 avril 2026
Avis spontané
William was very efficient
William was very efficient . As a householder and Banham customer of about 50 years he was reassuringly strict about the necessary security process but extremely helpful in overcoming it . He then stayed late to give me the eight keys that I needed. Altogether excellent.
16 avril 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The engineers were nice but I was truly…
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance that the engineers found me home as I had to go to work and had very little time for the service!
9 avril 2026
Réponse : Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk)
Kind regards
Debbie
Banham Customer Service Team
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Five stars from me.
James (?) telephoned ahead to tell me he was on his way with an ETA:
He was on time, professional and answered my questions effectively.
I believe he’s an excellent ambassador for your company.
15 avril 2026
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Polite and efficient
Very nice chap who rang me an hour and a half before he arrived to check I was still okay with timings. Polite and efficient service
15 avril 2026
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Excellent service- came within…
Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system worked before leaving taking abt 45 mins in all- thank you.
15 avril 2026
Réponse : Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Good service
14 avril 2026
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Arrived in time for service
Arrived in time for service. Friendly engineers. Efficient service.
15 avril 2026
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Everything that had to be done was…
Everything that had to be done was executed in good time. I am content.
15 avril 2026
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Excellent efficient service
1 avril 2026
Réponse : Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
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