Steve has been coming for several years. It is nice to see the same face when an engineer is visiting my home. He is polite, efficient and I feel safe having him in my house. Problems in the past,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We have had our fire and intruder alarms managed by Chubb for over 20 years. Would highly recommend them. Their staff are all fantastic, always happy to quickly solve a problem, should any arise. We u... Voir plus
L'entreprise a répondu
Firstly, any alarm sytem being installed, must be RELIABLE. Secondly, the engineer fitting it must also be RELIABLE. Finally, the completed alarm system must be maintained twice a year or minor niggle... Voir plus
L'entreprise a répondu
great service but difficult to access. Why input customer number on the phone pad when its the first thing asked. Also I have a integrated fore and security system, each time I call I have to con... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- Agence de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Annual Service
Booking process easy; engineer arrived on time after confirming his arrival time by phone; knowledgeable and friendly engineer who engaged with me on a couple of questions I had over operation of the alarm system which he answered satisfactorily.
29 septembre 2026
Excellent
The man from Chubb came spot on time, he knows what he is doing nd just gets on with the job. Very pleasant too
29 septembre 2026
Very professional staff and very polite…
Very professional staff and very polite we have been trusting Chubb fire and security service for many many years.
29 septembre 2026
LEE IS A LOVELY MAN AND ALWAYS POLITE…
LEE IS A LOVELY MAN AND ALWAYS POLITE AND EFFICIENT,
29 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very happy cheery service
Very happy cheery service .
Nice to deal with somebody so pleasant.
28 septembre 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Jennifer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Gary has visited our property on…
Gary has visited our property on numerous occasions always on time very polite good old fashioned service. Thanks Gary
25 septembre 2026
Réponse de Chubb Fire & Security UK
Dear Malcolm,
Thank you for your wonderful review for Gary! We are thrilled to hear about your positive experience with our team and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Will,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Craig Edwards carried out our emergency…
Craig Edwards carried out our emergency lighting check. He is always professional and very pleasant whenever he visits. He takes the time to advise, answer any questions and explains everything clearly. Excellent service, highly recommend.
26 septembre 2026
Réponse de Chubb Fire & Security UK
Dear Ravi,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Anthony,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was. very efficient
The engineer who called was polite, friendly and did everything that we asked of him
18 septembre 2026
Réponse de Chubb Fire & Security UK
Dear Mike,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
-Call was answered promptly
-Call was answered promptly
-Booking was completed immediately,
-Follow up email with booking reference received within minutes
28 septembre 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Paul,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good customer service
25 septembre 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Christian,
Thank you for your positive feedback! It's great to hear that our customer service team was able to assist you efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Your staff carried out my requirements
Your staff carried out my requirements, promptly.
17 septembre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The service provided by the person who…
The service provided by the person who answered my call was very good.
The call offered from an engineer was acted up I within 30 minutes and sorted out the issue I was having.
28 septembre 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Shirley,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
great service…
Man who serviced our extinguishers knew exactly what he was doing and where to go in the building as he has been coming here for many years,
26 septembre 2026
Réponse de Chubb Fire & Security UK
Dear Susan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Highly Recommend
We have had our fire and intruder alarms managed by Chubb for over 20 years. Would highly recommend them. Their staff are all fantastic, always happy to quickly solve a problem, should any arise. We usually have Dale to service the intruder alarm and he is always polite, friendly and super professional. He is a credit to Chubb.
25 septembre 2026
Réponse de Chubb Fire & Security UK
Dear Lisa,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you have consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service and attention to…
Excellent service and attention to detail.
27 septembre 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Mike,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very professional and friendly service
26 septembre 2026
Réponse de Chubb Fire & Security UK
Dear Mr Palmer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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