Easy to arrange visit which then happened as planned. Engineer called beforehand to check availability and suitability. Check went off smoothly. Engineer took off shoes without needing asking. Engi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Your engineer was helpful and fixed the issue quickly. Your telephone answering service left a lot to be desired... Could not find our account correctly despite a number of prompts with our busines... Voir plus
L'entreprise a répondu
Stewart Wile was the Technician who came to carry out our check. When making the appointment he was very willing to fit around the times that would suit us and arrived on time as arranged. He was very... Voir plus
L'entreprise a répondu
Calum (Callum?) was extremely helpful and professional. He took the time to listen to my (various) issues and handled them one at a time, making sure everything was dealt with before moving on to the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
- Agence de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Your service representative was very…
Your service representative was very polite and carefull regarding our equipment.
30 juin 2026
Polite helpful person on the phone
Polite helpful person on the phone. Very efficient.
7 juillet 2026
Avis spontané
yearly service
The engineer came at the appointed time period and worked diligently to service my alarm system in a timely manner. Left everything in a clean and tidy position.
7 juillet 2026
Scott
I wanted to report a fault & got through to Scott. He dealt with the problem quickly & efficiently. Great phone manner & very polite & friendly.
All the staff are all the same. Great stuff
7 juillet 2026
Avis spontané
The engineer phoned me to confirm his…
The engineer phoned me to confirm his arrival time.
He was helpful and efficient.
7 juillet 2026
ChubbVisit
engineer arrived and got straight on with it . the job (changing a vibration sensor ) was completed in about 25 minutes. tested the alarm and went . all good
3 juillet 2026
Engineer explained the issues and…
Engineer explained the issues and suggested ways to resolve. was professional and efficient and left the work area clean and tidy. Very good service provided by James.
7 juillet 2026
Friendly engineer
Friendly engineer, helpful and prompt. Great service as usual from Chubb. Excellent customer service by phone too.
7 juillet 2026
The engineer sajid was great courteous…
The engineer sajid was great courteous and very helpful.
7 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Glen Turner
The work done was good and the communication from the engineers was first class.
7 juillet 2026
Réponse de Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your rep was on time worked quickly and…
Your rep was on time worked quickly and detected an out of date battery . Good job .
7 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Michael,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Our regular engineer Gary Smith is…
Our regular engineer Gary Smith is extremely helpful, friendly and professional and does all he can to resolve any issues as quickly and cost effectively as possible. Our system has proved very reliable.
7 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Victoria,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick response and problem resolved by…
Quick response and problem resolved by very capable technician on visit.
30 juin 2026
Réponse de Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
great service
6 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Seasalt,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Rose,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great customer service and very…
Great customer service and very professional, polite and knowledgeable staff.
5 Stars all the way !
7 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Adam,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great Service!
Great service, quick and efficient visits with no faff. Our engineer makes the process nice and easy for us so that we can continue to operate with no disruption.
6 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great company
Great company! The response time is really good and the engineers know their stuff and are really personable.
They really get to know the site and always look after us when in need.
30 juin 2026
Réponse de Chubb Fire & Security UK
Dear Robert,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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