I wrote a bad review about this shop a few days ago out of pure anger and frustration as I thought they weren’t being as responsible as they should, but after several emails flying in and out with the... Voir plus
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Owes me $1,000 refund for an item that never came. Has stopped replying to my emails, it's been over a month since the item has been considered lost by the courier and still no money.
Original order was incorrect but the customer service was great and the issue was resolved quickly. They event sent a little bonus! Great, clear communication and good prices. Will shop here again.
L'entreprise a répondu
The delivery was very prompt, and the prices are very reasonable and of good quality. I haven't used this company before, but because of the great service and great prices, I will definitely use aga... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bargains Direct, we are a small business located in Penrith NSW. Here at Bargains Direct we are known for providing great value and discounts on everyday items by offering a great shopping experience and value for money on all products. We offer In-Store Shopping 6 days a week. Along with 24-7 Online ordering, with Deliveries Australia Wide. Bulk orders are also welcome. We offer - Afterpay, Humm, Laybuy, Zip-pay, Paypal as payment options, take home today and pay in instalments all accepted in-store & online. Door-Dash & MenuLog is also available for the Local Community with delivery to your door within 30mins. As we continue to grow our focus will remain the same, Our Customers!
Coordonnées de contact
385A HIGH STREET, 2750, PENRITH , Australie
- 0247222440
- sales@bargainsdirect.net.au
- bargainsdirect.net.au
4,1
Bien
58 avis
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Les gens ont aussi consulté
Owes me $1,000 refund for an item that…
Owes me $1,000 refund for an item that never came. Has stopped replying to my emails, it's been over a month since the item has been considered lost by the courier and still no money.
16 janvier 2023
Avis spontané
I didn't get my goods I want a refund
12 janvier 2023
Helpful and good communication
9 décembre 2022
Order not received.
I never received my order and haven't been able to find out how to get a refund.
20 novembre 2022
Réponse de bargainsdirect.net.au
Stacey has been provided tracking details and contact details of courier company to be contact regarding her order. Order was placed 2 weeks ago, and has been explained the possible delays over the christmas & new year holidays. We do not offer refunds for items still in transit unfortunately.
Very Responsible & Resolved My Issue
I wrote a bad review about this shop a few days ago out of pure anger and frustration as I thought they weren’t being as responsible as they should, but after several emails flying in and out with them and the courier (Aramex), we found out it was none of my fault or Bargains Direct’s. So BD quickly reissued my order with an Express Post and I’m able to receive it before Christmas. That’s a 5 star job well done for me. As a customer I think that’s really impressive, I truly appreciate it and I will continue supporting them. ⭐️⭐️⭐️⭐️⭐️
17 décembre 2022
Avis spontané
Sunsilk “smooth and manageable”
I ordered my shampoo and and conditioner (since you can’t find it the shops here in aussie) yesterday and I just got it today! Fast delivery and the items were packed well! Thank you!
15 décembre 2022
Avis spontané
Amazing all round
Amazing all round! Products, customer service and delivery cannot be faulted! Thank you!
30 novembre 2022
Have purchased a rare SIM card on 30…
Have purchased a rare SIM card on 30 November. It was perfectly and quickly delivered interstate despite before-Christmas time. Staff is very friendly.
8 décembre 2022
Have not received my package and no reply to my email
Have not received my package and no one has responded to my email
Definitely sent a email out to seller as I have just doubled check as I wanted to be sure before I post my review.
6 décembre 2022
Réponse de bargainsdirect.net.au
Hi Teresa, sorry you feel the need to leave a 1 Star Rating. I have not received any emails from you at all as if I did I would of replied straight away as my customers always comes first. As I have informed other customers who are still waiting on their parcels to arrive as it’s Christmas time and it’s a very busy period all packages and parcels are taking a little longer to arrive. I do apologise that it has arrived yet but I can assure you it left my store the day after you placed the order same with all my customer orders unless been notified prior.
I hope once your item arrives you will reconsider the rating you have left.
Kind Regards
Management
Recommend!!!!
The product could not be found anywhere else. Price was fantastic. Shipping was very fast. I am a return customer.
8 décembre 2022
Réponse de bargainsdirect.net.au
Thank you Matthew for your review and business, glad we were able to assist you with what you were looking for. Hope to see you again. Have a lovely Christmas 🎄
Réponse de bargainsdirect.net.au
Thank you Colin for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
Affordable and great quality products
Products are brand new and great quality at affordable prices. Customer service also really helpful and personalised to suit individual customer needs.
5 décembre 2022
Réponse de bargainsdirect.net.au
Thank you Christine for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
I love the products
I love the products. And the price is really good. Great customer service.
4 décembre 2022
Réponse de bargainsdirect.net.au
Thank you Kim for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
WHERE IS IT???????
4 décembre 2022
Réponse de bargainsdirect.net.au
Hi Stephen, sorry you feel the need to leave a 1 Star Rating. I have not received any emails from you at all as if I did I would of replied straight away as my customers always comes first. As I have informed other customers who are still waiting on their parcels to arrive as it’s Christmas time and it’s a very busy period all packages and parcels are taking a little longer to arrive. I do apologise that it has arrived yet but I can assure you it left my store the day after you placed the order same with all my customer orders unless been notified prior.
I hope once your item arrives you will reconsider the rating you have left.
Kind Regards
Management
I have found so many special bargains…
I have found so many special bargains the staff are ever so helpful always there to lend a hand well done guys keep up the great work I would highly recommend to everyone if you want a bargain come and give these guys a try you won't be disappointed
31 octobre 2022
Réponse de bargainsdirect.net.au
Thank you Jesse for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
Réponse de bargainsdirect.net.au
Thank you Cassandra for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
Great products and prices.s
Good selection of products, great prices and super fast delivery! The products I bought were exactly as described! Thank you!
29 novembre 2022
Réponse de bargainsdirect.net.au
Thank you Kathryn for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
Réponse de bargainsdirect.net.au
Thank you Kristy for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
service was excellent
1 novembre 2022
Réponse de bargainsdirect.net.au
Thank you Melissa for your review and business, glad you are happy with our service! Hope to see you again. Have a lovely Christmas 🎄
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